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Expedia Reviews 8282

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Expedia Comfortable stay at a Hong Kong hotel

I recently booked a hotel through discoverhongkong.expedia.ca for my trip to Hong Kong and was quite satisfied with the experience. The booking process was straightforward, and I found a great deal on a centrally-located hotel. The room was clean, with a comfortable bed and a nice view of the city skyline. The customer service was helpful when I needed to adjust my reservation dates. It wasn't a luxurious stay, but it was exactly what I needed for my business trip.

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Expedia Refund experience

Our first time using this type service, we booked a hotel with the agent but were not told they would charge our credit card within 24 hrs. They did so I phoned back explaining we were not informed of this and would like to cancel and get a full refund only to be told there was a $20 administration fee. Weren't told about that either... sigh.
After several back and forth emails we ended up getting the full refund so all in all we were treated fairly. So Please be aware that you will be paying for their service within 24 hrs. We found this unacceptable simply because we seldom/never use our credit card to purchase, it serves to "hold" said service till we pay via cash, debit etc UPON arrival. Buyer beware right, my beef remains the fact this (and the NON refundable "administration" fee) was never divulged during the phone conversation and the fact that our stay was 10 or so days away. So they take your money today even though you might be months away from the actual stay/flight etc. Sorry Expedia this is not how I do business. We will not be using them again.

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Expedia Fast, easy, great prices and very friendly and helpful

Fast, easy, great prices and very friendly and helpful customer service. I fly a lot and I have tried many websites before but this one by far is the best.

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  1. Pros
    1. Vast hotel & flight options
    2. User-friendly booking interface
    3. Competitive travel package deals
    4. Robust reward points system
    5. Comprehensive travel insurance options
  1. Cons
    1. High service fees and hidden costs
    2. Intense competition from other OTAs
    3. Limited loyalty program benefits
    4. Customer service can be inconsistent
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Expedia Stayed at grand sirenis at punta cana

All the staff a 5 star review.also my main contract reminded of transportation. Expedia didn't motion it and should. I would stay there again in a heartbeat

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Expedia Full Refund

I booked a hotel with Expedia.ca.(Residence Inn Gravenhurst)
It was initially for 7 nights.
It was raining, so after 4 nights we checked out early. I requested a full refund for the remaining 3 nights.
They agreed and said there will be no penalty.
I called when I got home, they were waiting for the O. K. from the hotel.
They even send me an email to let me know that I will get a FULL refund.
Everybody that I was dealing with was very professional and I got exceptional customer service. Special thanks to Kate for the email and receipt.
I used Expedia.ca in the past for flights and vacations and I will use them again.

Marcel in Kitchener, ON

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Expedia Excellent customer service

My husband crashed his foot after I've purchased an unrefundable 5-star resort. Although I knew it's unrefundable, I tried to explain our misfortune to Expedia. My phone call was answered in a few seconds. The representative Joe was sympathetic and told me to hold on line while he was making a phone call to the hotel. Few minutes later he told me the hotel was willing to fully refund me. Then he sent me a cancellation confirmation to me. Right away. Next day I found a full refund was credited back to my account. It's a big relief, especially in a stressful period. I appreciate Joe's thoughtful and capable services. And I will be a loyalty to Expedia.

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Expedia Refunds and Customer Service

If you are tired of being hung out to dry by online agencies when things go wrong, Expedia is the agency for you.
I have dealt with agencies like Priceline in the past and found myself in a shoe-box of a room in Rome that was far from what I was promised with no help from that agency. On the other hand, I booked through Expedia a few years ago and had a similar experience with a European hotel. One call to Expedia and they not only rectified the situation but refunded my total hotel cost as a good will gesture.
Yesterday, I had to cancel a hotel booking I made in Mexico through Expedia. To my delight, my payment was credited to my credit card in less than 24 hours.
This company clearly puts it's customers first! It is my go-to online agency.

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Expedia I love Expedia!

Ive booked several trips through Expedia, without a problem. Last weekend, I booked a flight on a Saturday with their 24 hour no charge cancellation. Monday morning I found I needed to change the dates of the flight. AA wouldnt waive the $200. Change fee, on the non refundable flight. I called Expedia, explained my problem, and the rebooked my flight, with full refund! They explained the 24 hour policy meant business work days, so Sunday didnt count. I wrote recommendation for Expedia on all my social media, after that! So great to find a company worthy of a positive review! Thank you, Expedia!

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Expedia Excellent customer service

I booked a "budle trip", roundtrip air, hotel and car. I personally made an error and immediately called Expedia and they cancelled the flight and re-scheduled us with another carrier. However, on my credit car the charge from the cancelled airline was posted in the allotted time so I telephoned Expedia. Eventually I was connected with a supervisor named GERALD who did an outstanding job of navigating through the red tape and handling my problem. Now I don't travel as much now but when I get great service like what was provided by GERALD, I can be assured EXPEDIA will do the job or make it right.

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Expedia Great Holiday

We purchased around the world 5 stops ticket. In the country we visited we arranged drivers to pick us up and take us back to the airports and when we arrived at the airport they were there is was really nice not to worry how we were going to get to the hotel from the airport. We also booked our day tours that we did in different countries and we found that we were the only ones that go offered the little extras (eg lunch provided, VIP tickets, express entry etc) over people who booked through other websites and even through the tour company directly. It was nice knowing that we were looked after. I will defiantly book through them again

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Expedia SO HELPFUL!

I am so amazed by the customer service they have! I accidentally booked the wrong dates for my hotel and of course it was non-refundable but I did buy the hotel protection so if I needed to cancel. So I give them a call (I wish I remembered who because she was amazing) and the lady who helped me was so kind and understanding and called the hotel for me and cancelled it. She was so quick and helpful! Not only did my hotel booking get refunded she also refunded my hotel protection plan as well so I didn't even get charged the fee of canceling. Seriously a great experience that just made me have a great first impression! They really go above and beyond to help you as a customer!

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Expedia One of the best resources for your dream holiday

I love traveling and I like a great accomodation, even better if I can find a website which puts trip and lodging together at great affordable prices. This is what Expedia does, and does it well. I've been able to find great prices for December in New York or a great weekend in Lisbon. Sometimes I also check Expedia to find deals within a few miles from where I live. I simply think this is one of the best websites for traveling and tourism.
They send tons of emails, so it's better you have a dedicated newsletter address to repvent your personal email from being flooded with their great offers, or simply change it once you've experienced the entity of their mails.
If you are looking for a great holiday, look no farther, you've already reached the best place.

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Expedia ERRDAY. Lol

I travel a lot and I can say that Expedia is my go to app (cause I use the app) when it comes to booking a plane ticket or a hotel room. It's very easy to use, it (app) has some glitches but those can be fixed. It has everything you could ever need. From hotel reviews to fare comparisons, Expedia has it all. Whenever I'm not being flown from one place to another by a private jet, I don't even go to Delta, AA, Southwest, etc. Anymore. I just click on that yellow Expedia app and securely book/find a flight even up to the very last minute. Seriously, because they have my credentials (don't worry about identity theft or scams btw, I can assure you that they are atrociously strict about security and privacy) just pick a flight you want to catch, run to the airport and you're done! Easy as pie. (Pie is very difficult but, uh, you get what I mean! Lol)

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Expedia A really helpful customer service representative

We've used Expedia several times, but it's when there's a problem that you really get to find out how good they are. We experienced that problem a couple of weeks ago. A week before we were due to head off to Rome, my husband was hospitalised and given the diagnosis of MS. Although he was well enough to come home a few days before we were due to travel we knew he wasn't well enough to travel, and the GP confirmed that. I called Expedia the day the GP advised us not to travel, 3 days before we were due to leave. The customer service rep was kind, patient, advised us what refunds we were due (100% of the hotel costs, nothing from the flights) and gave us the airline's telephone number to contact them. I then asked about cancelling our prebooked taxi transfer which he dealt with but again confirmed there would be no refund payable. I asked if he could confirm that by email for insurance purposes, and he asked me to stay on the line while he did that. Something happened while I was holding and I got cut off. I suspected he had cut me off so he didn't need to do the email, and so I then got onto the travel insurers. After that call I got a 'missed call' notification, as the Expedia rep had tried to call back to let me know he had emailed. Can't complain at that, I think that's excellent customer service. OK, no refund from the airline or the taxi transfer, but that was in the small print, nothing I didn't already know. To be honest, I was pleasantly surprised to get anything back. Fingers crossed customer service is just as good with the travel insurance!

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Expedia Excellent Customer Service

I booked three rooms in the hotel "Dream Bangkok" through Expedia. However, the circumstances changed (two of my family members are not able to join us for the trip) and I had to cancel one room. I went to the Expedia website and found out that this reservation is not eligible for cancellation. I haven't done complete research but I think this is hotel policy because some hotel reservation can be cancelled in Expedia. I decided to call Expedia as I didn't wanted to pay for the room we will not need. The way it works is you put your phone number on Support website and someone from Expedia will call you back within five minutes. I got an incoming within fifteen seconds. I explained my story to the customer service representative and he told me about how this particular reservation cannot be cancelled, but however, much to my surprise, he told me that he is going to call the hotel and see if he can get the hotel to agree to cancel reservation for one room. After being few minutes on hold, he came back and said that no one with the authority is available at this time (it was 3 AM Bangkok time) and I should call Expedia back in few hours. I obliged and called them back. The second customer service representative was equally helpful. She said she found some notes left by the previous representative and she is going to call the hotel right now. Long story short, she managed to cancel my extra reservation. This is the most helpful and not to mention sympathetic customer service experience I ever had. I am off course happy to get my refund but more importantly this was a very pleasant experience through and through. Very well done Expedia!

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Expedia Excellent service

I am writing to you to thank you for the service that I had received on February 9th 2018 and how grateful I am that you were able to cancel and reimburse all my reservations without any hassle.
As I am sure you are very aware Chicago, IL had experienced one of the worst snowstorms since 2015 on February 9th 2018. I was scheduled to fly into Chicago OHare International Airport at 10AM from Pittsburgh, PA but had experienced six hours of flight delays followed by an overall cancellation of my flight. I had made a reservation through Expedia at the Whitehall Hotel (Itinerary #***751) for three nights which had a fee of 275$ USD which was listed as non-refundable.
When I had made the call at the airport asking if there was anything I could do about my non-refundable reservation (perhaps receive some sort of voucher to use in the future) your customer service representative immediately assured me that they would speak to their manager to see if there was some way Expedia could look past the non-refundable bi-law and reimburse me.
Within fifteen minutes your customer service representative was able to get in contact with their manager, explain the situation and got an OK from Expedia to reimburse me. The next step was to contact the hotel and ask for their permission, this was done in a very efficient manner and I was only put on hold for roughly five minutes as they called the hotel and got their OK to reimburse me.
Three business days later I have been fully refunded and want to thank you for such excellent, prompt and timely service. You had made such a dreadful airport and travel experience somewhat manageable. I am so thankful for such excellent customer service from your company and look forward to booking with you again.

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Expedia Horrible!

Horrible! Horrible! Horrible business. Do not use this business for anything! We booked a hotel with Expedia. When we arrived at the hotel, we found out we did not have a room because they was all booked up. It did not matter that Expedia took our money and sent us a booking number. All hotels where booked up in this area, we has no choice but to drive the 5 hours back home. After spending 3 hours on hold and multiple calls to Expedia, they confirmed we did not have a room and would issue a credit. After a 45 minutes we was told we would have the credit. Still waiting for it to show up on my card. Do not use this business. They didn't care we had no where to stay. Lesson learned, book directly with a company.

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Expedia From a very frustrated individual who had booked a trip to Key West on February 14, 2022

From a very frustrated individual who had booked a trip to Key West on February 14, 2022 for a getaway through Expedia and purchased Travel Insurance due to COVID-19 and traveler age concerns. I believed I was protected for cancellations with a full refund option. The policy seemed to state a 100% refundable clause, but I feel misled. The cancellation terms were not clearly explained, leading to confusion and a mistaken cancellation. The focus on profit over people is disheartening. I aim to dispute this matter, as I feel taken for granted. I misunderstood the policy's importance for a potentially cancelled vacation. I seek understanding regarding a refund and propose repaying $159.27 to the insurance, letting them retain the $683.57 down payment, and discussing the $2,858.02 balance.

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Expedia Cancelled flight during Covid 19

Cancelled flight during Covid 19. Flights resumed last month and wont honor new bookings.

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Expedia keep delaying our refund for two years already

keep delaying our refund for two years already. always said it is in process of getting refund to our CC. stay away from this company ever

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Expedia Complaints 1410

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12/7/2024 I rented a car from Budget car rental through Expedia. I bought a “Car Rental Protection Plan” with the Expedia car rental reservation. The car was picked up at Billund Airport Denmark on August 29, 2024 and returned on September 16, 2024 at 4:00 am. On Sep. 4th a small rock from a passing car hit the windshield caused a small chip in the...

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We were travelling with two other couples on a Mediterranean cruise in October. In June of this year we had a meeting to plan & organize our travel. We all booked through Expedia (we were charged for our room at the time) for the same hotel in Mestre (Venice), Italy. In the middle of our cruise I received an email from both the hotel & Expedia that our room...

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Expedia False hotel information and cancilation problem

We were given false information that the representative worked for Hilton at the hotel. We did not know it was Expedia. She did not give us the correct rate. We bought the insurance and are having trouble filing a claim. We need to cancel reservation

Reservation made on 8/3/2024 H9010054

Mark & Loretta Sladek

1824 S HArvey Ave

Berwyn IL 60402

[protected]

Claimed loss: Pending getting a refund

Desired outcome: Cancelation of reservation H9010054 and refund.

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Aug 05, 2024 12:14 pm EDT
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That sounds like a frustrating situation! Nothing like getting blindsided by unexpected surprises when you’re just trying to relax. It’s like checking into what you think is a Hilton and ending up on some other planet — definitely not what you signed up for.

Here’s a little advice to get things back on track: give Expedia a call and lay out the whole misunderstanding. Since you’ve got that reservation number and the insurance, they should be able to help straighten things out and hopefully get that cancellation sorted. If you're running into trouble with the insurance claim, try contacting the insurer directly and make sure to keep all your paperwork handy. They might need a few extra details to help move things along.

It could’ve been worse — you could’ve actually arrived at the hotel to find no room at all! But here’s hoping you can get your reservation canceled and plan something else without any more hiccups.

Best of luck getting this sorted out quickly, and may your next trip be stress-free!

Is Expedia Legit?

Expedia earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Expedia to be a trustworthy company. Although there's a 7% resolution rate for customer complaints, which deserves attention, Expedia is known for their high standards and safety. If you're thinking about dealing with Expedia, it's wise to check how they handle complaints.

We found clear and detailed contact information for Expedia. The company provides a physical address, 35 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Expedia has received 33 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Expedia has claimed the domain name for expedia.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Expedia.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Expedia and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Expedia has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 7% of 1410 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Expedia. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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10:06 am EDT
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Algotel confirmation number 7533869 Academy Hotel Colorado Springs Colorado. (July 25- 28) Helen Sick We recently tried to take a road trip from Washington state to Colorado Springs Colorado. When we arrived at LeGrand Oregon on July 22,2024, the area south of us was engulfed in wildfires (Durkee wildfires). We had to cancel our trip and all hotels we...

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Expedia allowed its "associated company," known as Hotelsone.com to steal money from me from my credit card when I booked a room over two months in advance at Villa 1565 in St. Augustine, Florida by not telling me the total amount of the charge and not telling me that the charges paid were non-refundable. This has been a battle with Hotelsone, Expedia, and...

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The hotel rooms were full of mold and a heavy odor persisted, we end up staying in our car for the first night and then moved to another hotel. It was a horrible place: Days Inn by Wyndham Indianapolis South, Indianapolis Itinerary # [protected] Start Date: Jul 19, 2024 Itinerary Status: Active My name is Ruma Farooqui Darby cell# [protected] Email: [protected]@gmail.com

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Expedia Incorrect dates

Booking Hotel Hampton Inn Jamestown (16 /05/24) entered correct dates when booking. Somehow the app changed our dates to 29/05/24 to 30/05/24 when we confirmed and we couldn't correct it. We then sent emails etc and like now we can not talk to any one and I doubt we will be contacted.

I cancelled the booking at the Hotel next day 17/05/24 but the booking went through from Expedia. The Hotel informed me the receptionist had no right to cancel and I had to take up the issue with Expedia.

pls contact me on [protected]

Ian

Claimed loss: $204.64 AUD

Desired outcome: Full refund

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Greetings, My son’s college baseball team advanced in the playoffs on April 30, 2024 to play Indian River State College in Fort Pierce on May 3-5, 2024. On Wednesday morning, May 1, 2024, I looked on line for a hotel a friend in the area had recommended …. Capt. Hiram’s Resort in Sebastion, FL. I located a number I assumed was directly to the resort …...

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EBookers has stolen my money. Strange. If I steel from someone, I'd most likely get punished. EBookers stole my money, but apparently they can get away with it. THIS IS A COMPANY THAT SHOULD BE AVOIDED. Don't let them steel your money as well. Cathay Pacific cancelled a flight in January and returned the money (my money) to EBookers, but that't where they...

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Expedia Recent motel stay

Re: Itiniery [protected]

Please help us understand why we were mislead with the cost and the room that we stayed at on March 28 2024 in Jasper. Alberta We booked the room for 96.00 CAD. We got charged 179.00 CAD for a room that didn't resemble the actual room to the room we saw on your website. The room we got was not nearly close to the one advertised and find this very misleading. We believe you charged us for a completely different location. On the website it is still showing 96.00 CAD for the Tonquin Inn. At first we thought it was a deposit we had to pay but have not received any refund.

It was not worth the money taken from our credit card. I would never have booked that room for that money. I have not had any issues with Expedia until now and I use this to book all my hotels. Please look into this and advise on how you will proceed to rectify this major error as it looks like you charged us for another room (location)

Thank you Luka Katchutas and Mira Skara Katchutas

Claimed loss: If you require the photos of the place we stayed at vs the ones posted on your website please let us know

Desired outcome: refund of the extra charges

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12:10 pm EDT
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Expedia WORST CUSTOMER SERVICE EVER

Very bad experience dealing with expedia to book an all inclusive vacation. I will book directly with the vacation provider the next time. I never received a confirmation email once I booked... So when I submitted a request to be contacted by customer service for a problem involving ''vacations'' and ''itinerary'' I was contacted by one Stephen who told me he couldn't locate my reservation and was told to call sunquest directly. Upon doing so I was told that having booked with expedia they were to send the the documentation and itinerary... The individual at sunquest was gracious enough to provide the itinerary number which wasn't even her prerogative. Upon calling expedia at the number they had contacted me from which I presumed was the correct number to address a vacation package itinerary issue the gentleman namely Stephen accused me of not having booked with expedia, when clearly, I was dead sure I had. I provided him with countless bits of information which he couldn't use to locate my reservation, finally I did a conference call between a reluctant Stephen and Sunquest to sort out the matter... Finally the polite individual at Sunquest explained that since the package was booked on expedia it was their responsibility to provide the itinerary and necessary documents... Stephen attempted to brush me off by giving me the number to call and I requested for him to warm transfer me over to the right department... After 15 minutes on hold, I was cold transferred to one Ray from the EXPEDIA TD VISA REWARDS DEPARTMENT... At the very least Ray stayed on the line with me and transferred me to the right place where one Allison accused me of not dialing the right number and not reaching the right department and not having a reservation code... Being frustrated as one can imagine I explained for the 6th time that I never received a confirmation email with the booking code and therefore was unable to provide this confirmation code when I requested that the VACATIONS department contact ME for a question concerning my ITINERARY. Furthermore Allison told me she was unable to compensate me for my time and stress after over 5h of back and forth calling between expedia departments and sunquest vacations... She finally sent me my itinerary with my documents after being on the phone from 7:20 till 11:40 am less than 18 hours before my flight... I asked to be transferred to her manager and asked for her to explain my situation to her... When I was transferred I asked one Evelyn if Allison had provided her a brief synopsis of my frustration... She answered yes, Allison told me you called the wrong department... I was livid, not only are expedia employees not equipped to handle a simple customer request they belittle and take their customers for a fool... Once again I explained to Evelyn that upon making a vacation itinerary request from customer service on expedia.ca I was contacted FROM EXPEDIA concerning my issue... I was told TWICE to call the vacation provider being accused of NOT BOOKING WITH EXPEDIA... Finally when performing a conference call with Sunquest and Expedia I was transferred to TD REWARDS VISA EXPEDIA VACATIONS before FINALLY being transferred to the right department being accused of not proving the right information and not being able to select the right department from the call number... The manager Evelyn didn't seem to understand my frustration of over 5h of arguing on the phone retelling my situation to over 6 people and being accused of not booking with expedia when clearly my credit card was charged and I never received a confirmation email. Finally when I asked what could be done for compensation Evelyn had the nerve to ask why I deserved compensation... Expedia customer service does not value the well being of their customers. I was offered a 25$ voucher for expedia, I told her it wasn't enough and she launched an investigation to see what other compensation might be considered... I have lost confidence in expedia, I was taken for a fool by most staff members... The only competent employees I spoke to were the two from Sunquest and Ray from TD VISA EXPEDIA VACATIONS who wasn't even from the same departments... Very sad experience with expedia... I am only glad I received my itinerary and documents and will not have to deal with them in the future... I booked with expedia to receive the expedia points but I would have booked and will book directly with Sunquest in the future to avoid being hassled, belittled, and accused of being dense from expedia customer service.

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Expedia Trip to Jamaica total disaster

Expedia doesn't have any idea of what they sell!
Back in March of 2023 my wife & I were lining up a trip for my sons college graduation which would probably be the last trip we would all take together.
1st we tried Priceline that was a disaster because they booked the same trip flight hotel & all twice (2 times).
I guess they thought I was bring along a set of clones or something.
I went through hell getting my money back after emailing the CEO daily.
Okay back to Expedia:
1st they got my wife's last name wrong not once but twice. It didn't match her passport so she wouldn't be able to get through customs.
I ended up booking her flight myself with the airline.
2nd I requested a ground floor beach view (I paid extra for that because my wife is disabled) I verified it with Expedia & called the hotel to verify the same. The Royal Decameron Montego Beach.
Well we arrive at the hotel on said date which we were to stay for eight (8) days great.
We check in & are given a room on the fourth floor no elevator okay I will straighten it out later.
So we go up to the room & I go back to the front desk & explain that we paid for beach front 1st floor not 4th floor.
I am told they have no rooms like until tomorrow so I would have to check out prior to 1100 hrs (11:00 A.M CST) & they would have the room ready for us.
Next morning comes & we did as directed.
Problem no room ready as told
I am informed the room will be ready by 1200 hrs (12 noon cst)
Okay I can live with that so I thought
1200 hrs. Comes still no room (they were given more than enough notice)
We ended up falling asleep in the lobby until I got really pissed off & asked for the manager.
I got the manager & informed her that I have been waiting over 3 hrs for my room which I was promised & verified back in March (it's now June)
I informed it's going to be a little while longer
What
I informed her that they owe us over three (3) hrs of our time & I will go to the said room & clean it out myself & everything will go out the sliding glass door to the beach & I might forget to open the door.
Needless to say in less than ten (10) min. We had the room.
They room was twice the size of the one we were in & like twenty (20) feet from both pools.
Then we had the TV remote problem there was no remote in the room.
I went down to the front desk & informed them & was told they would get one there right away.
Guess who the remote was until 2030 Hrs (8:30 P.M. cst)?
ME (this is after a number of times requesting it)
The patio only had two (2) chairs so I decided it need some sprucing up to make it more homey esp. After the aggravation we went through.
I grew up on Long Island, N.Y. Where we stole anything nailed down or not so now it was time to revert back a few decades.
Night came & it was time to go on covert operations & put on the cami's to spruce up the place.
1st a couple of lounge chair disappeared & ended up in our patio & room along with a table & a large vase from the smoking area full of sand
Still didn't look right on the patio we need more shall I say obvionce so a few Palm trees with planters & Tie plants decided they wanted to move to the patio from around the Hotel.
Still wasn't the right look we were missing lighting for the patio so a bunch of their solar lights served the purpose.
Needless to say the next morning my wife & son got up & asked me were did all this stuff came from?
I Replied: what stuff?
They replied: all this stuff.
I replied: You weren't happy with the patio the way it was so I went night shopping, You have no idea how It was the dodging security guards with this stuff.
They are lucky I gave up drinking otherwise their kegs of Beer & liquor inventory would have come up short also just like we used to do breaking into bars when they were open & stealing their kegs or car dealer ships for tires & stereos, etc.
Needless to say my son confiscated my cami's the next night because I wanted some of their statues now for or patio.
Well so much for me scrounging anymore.
The Gym was no where near as advertised or the beach hardly any lounge chairs or cabanas as advertised.
The bathroom was a far cry as advertised all of which we took pictures of among other things of the place.
Then the women on the south shore of Long Island you would go to the beach & have a ton of eye candy.
Here you were surround like you were at Blivit Beach (Blivit is ten (10) ponds of crap in a five (5) pound bag) & these things are wearing two (2) piece thongs! Golo or Slim fast would make a fortune there!
This one kid about 10 years old was so fat he couldn't get out of the pool by the ladder without his mothers help!
This kid looked like a younger version of the Michelin Man or Mr. Stay Puff the marshmallow man.

There was one (1) thing they didn't advertise & that was Cockroaches.
Thank God I put a wet towel at the bottom of our door so the couldn't enter.
We must have counted at least 12 of the guys averaging three (3) inches in length.
After all of this & a few other things we had enough of this place & I booked a flight home only 4 days into the trip as we were supposed to stay 8 days.
So the evening before we are leaving at around 2200 Hrs. (10:00 P.M. CST) I can across I think it was Cockroach #15. I have to say it was nice enough to stay & pose for the camera for a couple of photos.
So after the Cockroach photoshoot I caught it by the leg in front of a few ladies to their horror & proceede to the front desk with my prize.
As I am getting to the area of the front desk you have the bar & a large room that all these people are partying in at the time.
I figured I might as well have some fun on my final night there & show over 40 plus people to witness my find of the night.
I walked into the middle of the crowd (Cockroach in hand by it's leg) & yelled out: "May I have everyone's attention please?"
Everyone quilted down & looked at me.
I then asked: "Has anyone misplaced or lost this marvelous specimen of a Cockroach?" (As I said that I held it up so all the people could see it was very much alive dangling by my fingers trying to get away.)
I made sure I didn't say Roach because everyone there would have pulled out a clip thinking they could smoke it.
Needless to say all the people scattered away from me & ladies screamed.
Then I asked If anyone wanted to bid for it & we will open the bid at 50 cents?
No bidders.
Next morning it was time to check out & I asked for a complaint form & a bill.
The manager was there as I reviewed the bill & aske Me: "Is there a problem with the bill?"
I replied: I was checking to make sure I wasn't being charged extra for the Cockroaches so I guess they were included free of charge."
A bunch of people heard me say it loudly.
I requested a refund for the time that we were not staying & was told I had to deal with Expedia for a refund.
So I got home downloaded my pictures & their that they advertise attached them to a more indepth letter with proof of check out (Plane tickets etc.) and emails exhibits "A" - "N" Their photos & actuals to the CEO in Seattle WA Requesting a refund & a copy of such to my credit card company.
Still waiting on a reply from Expedia.

BOOK YOU TRIPS & FLIGHTS YOURSELF LESS AGGRAVATION.

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I was booking a package deal on Expedia. ca for flights & hotel & when I got to the CC information to pay for the transaction I used my debit/credit card where the money was to complete it with no issues with my bank account but the transaction was denied & said to use different card. So I went into my bank account to see why it didn't go thru & noticed...

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I wish to share a disappointing experience I encountered during my recent stay at the Kama Central Park hostel, and to request your assistance in resolving the matter. My name is Feria Peter. I made a reservation for a room for two people for a duration of three nights (February 24th-27th, 2024) through Expedia, with a total cost of us 191.62. The...

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Expedia Credit not obtained on flight

Jan.26, 2004 Expedia [protected]

I booked a flight round trip Toronto to Montreal on Porter Airlines and a hotel stay with Ruby Foo's in Montreal through Expedia, Jan.27-29.

The person booked my flight to city airport in Toronto but I said Mississauga airport not downtown city airport.

When I noticed the mistake I called back. The second agent changed the flight and said I would be given a refund but had to pay Porter directly the second time by credit card which I did.

The bill charged me on Master Card says 1,0237.87.

As I was told I would be credited back the double flight, I am still waiting the credit back.

Desired outcome: Credit back

Confidential Information Hidden: This section contains confidential information visible to verified Expedia representatives only. If you are affiliated with Expedia, please claim your business to access these details.

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I had a very upsetting encounter with one of Expedias overseas representatives this week. His name is James and I suppose that was at their India location. I called Expedia because I needed to add my 13 year old son to a flight that I booked 2 days earlier for my 18 year old son. Both flight are going from Chicago to Frankfurt nonstop. When I called the...

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Expedia Walmart plus travel booking

I booked a reservation with hotel greencaps itenaray number [protected]. I canceled the reservation, but the hotel charged my debit card $51.46. They said it's not there fault even though they provided the hotel with my debit card information.. I tried to resolve this for three months they've lied to me and altered records. They said it was pay later, but they gave the hotel my information. They should be responsible for the hotels you do business with.

Claimed loss: $51.46

Desired outcome: Refund $51.46 to the original payment method.

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Update by Curtis Grant
Feb 27, 2024 6:04 pm EST

I booked a hotel in Cancun Mexico and it was supposed to be pay later, but Expedoa forwarded them my payment information and they charged my account $51.46 and now they claim no responsibility and I'm out the money. The hotel couldn't have charged me if didn't give them my payment information.

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Expedia They screw the military

Oh they are pleased to refund me? After they closed early and left my wife a stranded at 11pm (She was there before the rental car were supposed to close and the other agencies said they went home early). So what is the POINT of making a reservation through Expedia with accurate flight info just to have these people roll out early from work? Do they not treat Expedia reservations as real? This is the second time we've been stranded. Do your third party reservations might nothing? Then why use you?

How many of you can say this: my wife arrived 3 hours early as directed to Osan Air Base in Korea, had a layover in Japan to gas and get more people, got to SEATAC 10 Hours later, checked into a New airlines with bags and two pets, 4 hour layover, 5 hour flight to DC, just to get bags and pets, find out your Expedia reservation was bull$#*!, no other car agency would even call her a cab or Uber ( they live there and acted Like they didn't know a $#*!ing number at 11 pm), ONLY when my wife, on military orders, crossed the median outside, spilling luggage into the street and almost the cats, did a great AMERICAN taxi guy come to help here and get here to her hotel. Cost that your company cost me: a taxi ride, there were no cars available the next day, so another night in the hotel, and then, a REAL BOOKING, through a real car site directly, the following day. And the reservation at the hotel she was supposed to drive too on time. $$$$$ the customer gets D#_%? on and you expect to roll out Expedia One Way when you can't book and promise a rental car when needed? We've been using your service for 15 years. NEVER AGAIN. I've been traveling for work for 25 years, never again. I'll directly tell you the pain and failure your company caused (this isn't the first time). I will never recommend your service to anyone again. Especially since you like to leave military spouses who traveled for 30 hours completely F?$)& with no concern, traveling overseas, bags n pets in hand, with a closed down counter, no car, no help from any $#*!birds in the rental facility to help call a cab?.only a True American saw her struggles and came to her rescue to get her to hotel?.and this DCA, our nation's capital?.after serving 25 years I served the military, mostly forward in front/overseas locations (so you people don't have to), this is what we get when we finally come home too. It's an absolute disgrace and people should be warned your company CANNOT and WILL NOT DELIVER what you put in your companies Mission Statement.

I don't see a single board member willing to take that trip and deal with what my wife had to because companies like you don't care about people anymore, just profit, no matter how the trash panda service was or how the individual traveler had to rescue themselves?.this company statement below is $#*!.

WE BELIEVE TRAVEL IS A FORCE FOR GOOD
When we power more travel, we unleash more opportunities to strengthen connections, broaden horizons and bridge divides.

Our mission is to power global travel for everyone, everywhere.

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Expedia I am a medical student in St

I am a medical student in St. Vincent and the Grenadines. I bought *** Ticket from Expedia on Monday June 8, 2020 against the next available flight which was July 2, 2020. Before I bought the ticket, I called *** to confirm that the ticket was real because part of the problem is that these fraudulent online ticket agents took advantage of the chaotic situation created by this COVID-19 to put ticket that does not exist online at a very cheap price and after people buy it, they cancel it. And they collect "fees" of about 10% from people to process their refund. *** confirmed the ticket exists over the phone on Monday June 8, 2020 and they had the same flight on their website at that time selling for $776.00 and Expedia was selling the same ticket for $573 and I bought it from Expedia. By Monday June 22, 2020, *** sent an email canceling the ticket and stating clearly that they won't refund money but instead a Voucher that I may never need because I won't have a need to fly ***. This was to be my only time to fly *** in the first place. By Sunday June 21, 2020, St. Vincent and the Grenadine had it on their Local newspapers that *** was resuming flight to St. Vincent "*** Resumes Service To St Vincent And The Grenadines On July 2nd" And by that Sunday, *** has reduced the price of that ticket on their Website from $776 to $573.00 in an apparent effort to lure more people to buy the ticket when they know they will be canceling the ticket the next day. By publishing the flight in Local Newspapers and reducing the price from $776 to $573, they were promoting the sale of a ticket they knew they were going to cancel the next day. So, I concluded that *** knew they would cancel the ticket but stepped up their sales advertisement on the ticket to attract as much people to buy the ticket as they can get. It is now obvious that *** is colluding with online ticket agents like Expedia.com to rip people off. I was stranded in the Island, stranded with no flight to leave the Island and other options to get a ticket is now 3 time more expensive and I have no money and they are refusing to give me back my money because they are a big company and untouchable. After the ticket was canceled, I called *** and they said they would not refund the ticket but to force me to accept a Voucher that I may never need. And they were referring me to expedia.com because according to them, my money is still with Expedia.com but when I call expedia.com, they tell me that the cancellation was done by *** and that the no refund policy is the fault of *** and that they don't have my money. So, who has my money? That is why I am filing a complaint against the company that collected my money from my account. *** and Expedia.com were dribbling me, with each other passing the buck to the other. BELOW IS THE COPY AND PASTE OF THE EMAIL FROM *** "We regret to inform you that *** from Toronto, *** Intl (***) to Houston, George Bush Intercont (IAH) on July 03, 2020 has been cancelled due to the impacts of COVID-19, government travel advisories and/or health and safety concerns. Due to this cancellation, you may have the option of transferring the remaining value of your booking to an *** Travel Voucher, which has no expiry date, is fully transferable and can be used multiple times. You can also convert the remaining value on your booking, minus any taxes, into Aeroplan Miles, and get an additional 65% bonus miles, or you may be eligible for a refund. If you purchased a refundable fare, you have the additional option of returning the remaining refundable value, minus any applicable fees, back to your original form of payment. Next steps If you booked with a travel agent or any online travel agency (for example, Expedia or ***), kindly contact them directly for changes or cancellations. Each partner has a unique booking system that we are unable to access in order to adjust your booking. For Aeroplan bookings, visit https://www.aeroplan.com/contactus for contact options. If you booked directly with *** (including aircanada.com, the *** Mobile App, and our Contact Centres) or Kayak, Google Flights, and Skyscanner, you can change or cancel your booking by visiting https://*** Thank you for choosing to fly with us. We look forward to welcoming you on board again soon. Booking Reference: *** I *** Please do not reply to this email - we apologize, but because it's an automated email, it does not accept replies. We've sent you this email about an *** product or service that you've requested - this is not a promotional email. Your privacy is very important to us. To see how we're protecting your personal information, please take a look at our Privacy Policy. *** Si le présent courriel n'est pas dans la langue de votre choix (français ou anglais), appelez les Réservations d'*** au et nous serons heureux de mettre à jour votre réservation et de vous envoyer une nouvelle copie de l'itinéraire"

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P. Kohler
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Feb 22, 2024 6:09 pm EST
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I purchased a car rental from the company "routes" on "Expedia" on May 14th. The service I purchased is: Rent a compact car from "routes" for 14 days (from 4:30pm on May 14th to 4:30pm on May 28th). The amount of this order is in USD, but the specific figure was not disclosed. The order number is Confirmation: #EAPP348534; Expedia itinerary number was provided but not included here. I made a payment on the "Expedia" app and arrived at the local car rental location, "routes," on May 14th. They informed me that I needed to provide my ticket information, which I didn't have. Since my order was made through a third party, they couldn't cancel or replace it themselves. They advised me to contact "Expedia" directly for a refund.

I called Expedia, and they explained that they would need approval from "routes" before issuing a refund, which could take up to 72 hours. After the call, "routes" confirmed they would assist if they received a request from Expedia. The next day, Expedia emailed me, stating they couldn't assist because my order had expired and I couldn't receive a refund. This seemed unfair since Expedia had asked me to wait on the phone, causing the order to time out. Despite multiple attempts to communicate with Expedia, they provided various reasons for refusing a refund, such as being unable to contact the "routes" official. However, I witnessed active staff at the "routes" office. Expedia consistently denied my refund requests.

In summary, I paid for a car rental through Expedia but received no service. Expedia's claim that my order expired is unreasonable, as it was their request to wait that caused the timeout. Their inability to contact "routes" does not justify denying a refund. It seems like Expedia intends to charge me without providing the service I paid for. I am disappointed as I spent money and received no service from Expedia or routes.

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P. Nicolas
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Feb 21, 2024 9:26 pm EST
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When I did reservations to a hotel shows the we can change or cancel before specific date well i did try to change the checking out date not good hotel wasnt approve that Expedia was telling me ineill get refund nope hotel didnt want me to check out dsy before so I pay 3 nights insthed 2 we only stsy two so Expedia need not to put on web site the we can change or cancel reservations is a lie not true so so I wont trust Expedia for hotel reservations any more. Very disappointing I did email Expedia few times hotel too and both no help so I over pay not happy they have cmara hotel they can see the inwas upset thst Sunday May 14 at 8:50am trying to check out but they didnt not right so they charge 3 nights but I csn not prove with papers I left thst morning but *** shuld hsve the video.

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A. Schamberger
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Feb 20, 2024 4:34 pm EST
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While trying to book a package trip on Expedia on the mobile app prices fluctuate within mins and seconds. My mobile app showed that the package I wanted was going to cost me $1400 but there was a $27 refundable fee per person, no big deal, until I get to the next page and it says now my package was going to cost me $1000+ per person. Not sure where the $600 increase happened. With the total price of the package being $2600+ So I went online instead of using the app and did up the same package and the refundable fee for the same hotel was only $8 or $9 extra person and with flight ended up being about $1900. When I did the live chat on Expedia the agent said it was likely a mobile deal. And I asked how is that a mobile deal when the price is $700 more than the online one for the same exact package. Then I was told the website is live and prices are forever updating well if its the hotel that dictates the price why would the refundable fee be more on the mobile app? I would think that refundable fees would stay uniform per hotel and only the price of the room would change, but this is anbsolutely absurd. Ive used Expedia in the past and got great deal but I think this tracking of cookies you guys are trying to scam people. On the website too it says save up to 25% by using the mobile app, sounds like false advertising and that youll end up paying 25% more and because prices arent uniform across different platforms I do t know that I can trust this business. Its misleading and discouraging. Especially where I looked at prices about a month ago for the same package and they were $500 less, I understand prices are ever changing but it shouldnt be allowed to change within seconds or mins. You can contact me by email

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H. Tillman
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Feb 20, 2024 3:26 pm EST
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I purchased a round trip ticket to *** in November of 2021 and purchased the protection plan as well for my flight . Unfortunately I became very ill with Covid and needed to cancel my flight . Upon cancellation, jet blue issued a flight voucher to use for travel . In my attempt to contact Expedia to receive my flight voucher, I was initially told I purchased protection for lost luggage or things occurring during the flight . The agent then retracted and said that I had received a voucher and that it expired . They then claimed that I had protection for my flight but that I had cancelled the insurance by canceling the flight .

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Expedia I recently booked and stayed at a hotel in Denver, Colorado

I recently booked and stayed at a hotel in Denver, Colorado. Seeking luxury, I chose this hotel based on positive reviews and photos. Arriving early on June 6th, 2020, we asked for early check-in. As a frequent guest with loyalty status, I hoped for flexibility, but the manager, Dani, requested an additional fee for early access, which I declined. We returned at the standard check-in time and were informed about amenities and charges, some of which I had pre-paid. The valet service was not provided, and I self-parked. Our suite had maintenance issues, an unpleasant odor, and did not match the advertised quality. After a disappointing stay, including a hair found in my breakfast, I voiced my concerns to Dani, who offered loyalty points as compensation. Dissatisfied, I contacted Expedia on June 13, 2022, for resolution but faced poor customer service and was ultimately offered an insufficient $75 voucher. This experience has shaken my confidence in both the hotel and Expedia.

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A. Rodriguez
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Feb 22, 2024 1:46 pm EST
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On April 21, 2023, I was scheduled to depart at 8:55 PM to an undisclosed location from an unspecified airport. My reservations were made through the Expedia app. The travel dates were set from April 21 to April 23, 2023. Regrettably, on the day of departure, the airline I was booked with announced up to four separate delays. I promptly contacted Expedia to notify them of the situation so they could inform the hotel where I had planned to stay, urging them to keep my reservation active in case of a no-show policy that might lead to cancellation.

Following the final delay, my flight was ultimately canceled due to a mechanical issue and the pilots reaching their maximum flight hours. With no alternative flights available that evening, I requested a full refund from Expedia for both my hotel and flight costs. The customer service representative, with whom I was on the phone for nearly two hours, assured me that I would receive a refund for the flight, hotel stay, and the traveler's insurance I had purchased. I was told to expect the refund within 15 days.

A month has passed, and I have only received a partial refund for the hotel stay. On two separate occasions, Expedia representatives confirmed that I would be refunded, only to later state that the hotel refused to issue a full refund without proof of the flight cancellation. Despite multiple attempts and providing an email from the airline detailing the delays, my requests for a full refund have been denied. This is in spite of the fact that I had traveler's insurance and was in constant communication with Expedia throughout the ordeal on April 21.

Another flight was offered for April 22, but there was no guarantee of seats as it was already a scheduled flight. I am simply requesting a full refund for my hotel and flight costs. The cancellations were beyond my control, and I am left questioning the purpose of traveler's insurance if it does not provide coverage in such situations.

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A. Kris
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Feb 22, 2024 1:52 am EST
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I have a transaction on my credit card for the amount of $$159.68 and I have not booked anything with this company at all. This is a fraudulent transaction on my account, and I have called a few times (with no response) and also have written a complaint on their website, and none has gotten back to me. This is what appears on my credit card statement EXPEDIA ***.

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H. Swaniawski
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Feb 20, 2024 8:04 am EST
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On February 18, 2023, I purchased airline tickets from Expedia for my family of five for flights from one city to another (June 10, 2023) and from a different city back to our starting point (July 5, 2023). When selecting the flights, I was presented with several different ticket price options that varied depending upon the coverage of checked baggage, the applicable refund policy, and allowance to select seats. I chose a middle option that stated "Seat selection included." A screen shot from the option I selected is attached clearly showing "Seat selection included" (this screen shot was taken after I booked and paid for the flights when I realized that the terms of sale were being changed on me, so the price shown in the screen shot is different from what I actually paid. I enclose it only to show the advertised option of this fare, in particular "Seat selection included" with no caveats identified). I also have enclosed a copy of my receipt in the amount of $9,086.15 for tickets for all five passengers in my family.

After booking, I received an email message from Expedia (attached) stating that they were unable to confirm seats and that I should attempt to reserve seats directly with the airlines. I first attempted to reserve seats with the airline operating the first flight for United, through their website. The website was demanding payment to select seats. The same thing happened with another airline, who was operating the flights from one city to another. I next made phone calls to Lufthansa, who told me that the fare required payment for seat selection and that I should call United for any complaint. The second airline did the same. I called United, who said that they do not control seat reservations on flights operated by other airlines. I next called Expedia, who attempted to tell me that "Seat selection included" does not mean that I can select seats in advance. If true, this seems like false advertising to me.

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N. Paucek
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Feb 18, 2024 12:51 pm EST
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On May 3rd, I purchased a round trip ticket on Expedia.com. The trip was scheduled from June 8th to June 27th. Realizing that my departure date was incorrect, I went to my Expedia.com dashboard and canceled the trip. I made sure my dashboard was empty and then repurchased the same flight but with the correct dates, June 9th to June 27th, and received a new confirmation for this booking.

A week later, my credit card account still showed that I was not fully refunded for the trip I canceled. I reached out to Expedia and was told that it would take ten days to process my refund. After not seeing my refund on the 10th day, I contacted Expedia again. This time they informed me that I had only canceled the departure portion of my first trip, not the return. I explained that I had canceled the only trip number that was on my dashboard. I never saw any indication that I had to cancel anything separately. In fact, I mentioned that the first trip was not even showing on my dashboard. If the return was still active, it should be displayed there. They admitted it was a glitch that it was not showing.

I requested a full refund for the return portion of my trip. They stated that the only thing they could offer was credit for another trip, not a refund. I pointed out that I already have a return ticket and do not need a credit or an additional return ticket for the same dates, as it made no sense. To this day, they have refused to refund the return portion of my ticket, which amounts to $1978.50.

About Expedia

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Expedia is a leading online travel agency that offers a wide range of travel services to customers across the globe. The company was founded in 1996 and has since grown to become one of the most trusted and reliable travel booking platforms in the world.

With Expedia, customers can book flights, hotels, rental cars, cruises, vacation packages, and activities all in one place. The platform offers a user-friendly interface that makes it easy for customers to search and compare prices, read reviews, and make bookings.

Expedia has partnerships with thousands of airlines, hotels, and other travel providers, which allows the platform to offer competitive prices and a wide range of options to customers. The company also offers a loyalty program called Expedia Rewards, which allows customers to earn points on their bookings that can be redeemed for discounts on future bookings.

In addition to its online platform, Expedia also has a mobile app that allows customers to book travel on the go. The app offers all the same features as the website, including the ability to search and compare prices, read reviews, and make bookings.

Overall, Expedia is a trusted and reliable travel booking platform that offers a wide range of travel services to customers across the globe. With its user-friendly interface, competitive prices, and extensive partnerships with travel providers, Expedia is a top choice for anyone looking to book travel online.
How to file a complaint about Expedia?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button located at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Expedia. Make it specific and clear, such as "Incorrect Billing on Hotel Booking" or "Cancellation Policy Not Honored".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Expedia. Include key areas such as:

  • The nature of the service or product you used.
  • Specific details about any transactions, including dates, amounts, and confirmation numbers.
  • A clear description of the problem and how it has affected you.
  • Any communication you've had with Expedia's customer service, including their response or lack thereof.
  • Steps you have taken to resolve the issue and the outcomes.
  • The personal impact, such as inconvenience, financial loss, or stress.

Be as factual and chronological as possible to paint a clear picture of the events.

5. Attaching supporting documents: Attach any relevant documents or evidence that supports your complaint. This could include receipts, emails, screenshots, or confirmation numbers. Do not include sensitive personal information such as credit card numbers or passwords.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Expedia, whether it's a refund, an apology, or another form of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, keep an eye on your ComplaintsBoard.com account for any responses or updates. You may receive feedback from other users or from Expedia through the platform, so it's important to monitor the progress of your complaint.

Frequently asked questions (FAQ) about Expedia customer service
Expand Collapse all
How can I contact Expedia, a leading online travel agency, for booking assistance or customer support?

Need help with bookings or customer support? Contact Expedia at 1-866-310-5768 or 1-800-469-1793. Their dedicated team is ready to assist you with all your travel needs.

Overview of Expedia complaint handling

Expedia reviews first appeared on Complaints Board on Nov 14, 2006. The latest review Car rental insurance claim was posted on Dec 7, 2024. The latest complaint From a very frustrated individual who had booked a trip to Key West on February 14, 2022 was resolved on Mar 03, 2024. Expedia has an average consumer rating of 1 stars from 8282 reviews. Expedia has resolved 108 complaints.
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  1. Expedia Contacts

  2. Expedia phone numbers
    +1 (866) 310-5768
    +1 (866) 310-5768
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    United States
    +1 (800) 469-1793
    +1 (800) 469-1793
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    Canada
    +1 (866) 348-7330
    +1 (866) 348-7330
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    Belgium
    +1 (800) 563-0600
    +1 (800) 563-0600
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    Mexico
    +1 (404) 728-8787
    +1 (404) 728-8787
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    USA & International
    +44 203 024 8211
    +44 203 024 8211
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    United Kingdom
    +61 280 662 745
    +61 280 662 745
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    Australia
    +64 99 131 849
    +64 99 131 849
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    New Zealand
    +43 120 609 1038
    +43 120 609 1038
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    Austria
    +45 43 682 060
    +45 43 682 060
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    Denmark
    +358 972 519 837
    +358 972 519 837
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    Finland
    +33 157 324 986
    +33 157 324 986
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    France
    +49 69 945 192 320
    +49 69 945 192 320
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    Germany
    +353 15 245 005
    +353 15 245 005
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    27%
    Confidence score
    Ireland
    +39 291 483 700
    +39 291 483 700
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    60%
    Confidence score
    Italy
    +31 202 008 459
    +31 202 008 459
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    Netherlands
    +47 24 159 914
    +47 24 159 914
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    100%
    Confidence score
    Norway
    +34 912 757 314
    +34 912 757 314
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    Spain
    +46 851 761 378
    +46 851 761 378
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    Sweden
    +41 445 112 000
    +41 445 112 000
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    Switzerland
    +86 400 990 1463
    +86 400 990 1463
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    China
    +852 30 774 857
    +852 30 774 857
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    33%
    Confidence score
    Hong Kong
    +91 124 487 3888
    +91 124 487 3888
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    20%
    Confidence score
    India
    +81 363 628 013
    +81 363 628 013
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    100%
    Confidence score
    Japan
    +60 377 249 556
    +60 377 249 556
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    100%
    Confidence score
    Malaysia
    +65 64 155 555
    +65 64 155 555
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    33%
    Confidence score
    Singapore
    +886 277 438 472
    +886 277 438 472
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    Taiwan
    +66 27 873 383
    +66 27 873 383
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    Thailand
    +54 19 493 334 949
    +54 19 493 334 949
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    Argentina
    +55 19 493 334 964
    +55 19 493 334 964
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    Brazil
    +44 20 7019 2937
    +44 20 7019 2937
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    Pr Manager
    +1 (604) 235-6812
    +1 (604) 235-6812
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    +1 (416) 202-8736
    +1 (416) 202-8736
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    Pr Manager
    +1 (917) 332-5039
    +1 (917) 332-5039
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    Vice President Finance
    +1 (613) 780-1386
    +1 (613) 780-1386
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    More phone numbers
  3. Expedia emails
  4. Expedia address
    333 108th Avenue NE, Bellevue, Washington, 98004, United States
  5. Expedia social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 10, 2024
  7. View all Expedia contacts

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