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Expedia Customer Care Service

Expedia Inc.

333 108th Avenue NE
United States - WA98004

Customer Support Phone Numbers

+1 404 728 8787(International) 17 3
+1 866 310 5768(Domestic) 9 7

Expedia Complaints & Reviews

Expedia / refund for unused car rental tim

Joseph Stanko on Sep 23, 2017
itinerary#7247184280872 Due to Irma we returned our rental car Sept.6 rather than Sept.16. The attendant said we would receive a refund for the remaining time. I called both DOLLAR and Expedia.ca Several times to resolve this issue.Often I have been on hold even up to 1HOUR.BothRCI and...

Expedia / hotel price gouging

2BeMe on Sep 22, 2017
I needed a hotel room - 1 room, 2 beds, handicap accessible, small pet friendly - mandatory evacuation for myself, my elderly mother & her cat during Hurricane Irma. TV ribbon said Expedia.com/Florida could find evacuees hotel rooms. I completed the transaction for a room described above...

Expedia / hotel reservation

Mimi Yotzer on Sep 21, 2017
To expedia I was charged for a one night stay at the michelet odeon hotel in paris on that I booked through expedia. I cancelled the booking a few days before my trip and received confirmation of the cancellation. I was informed that I would not be charged for the cancellation. According to the...

Expedia / car rental cancellation, add on insurance not refunded

Wang Junfeng on Sep 21, 2017
Hi, I had cancel this booking: AU763197280 on 27th July. But there is no refund made for the $99 add on insurance. I emailed a refund request to travel@support.expedia.com.sg and was asked to contact cartrawler. I had exchanges numbers of email but they just push the responsibility around...

Expedia / flight reschedule, employees are rude

Archit Patel on Sep 20, 2017
date :09/20/2017 employee deal with: 1st charlie 2nd Jackie[manager] 3rd Steve(highest level manager) according to him all i needed to do is change my reservation and have to use my airline credit, it took them 4 hours to figure out what to do. and after waiting for so long Mr.Steve i...

Expedia / lies

Gina ToRr on Sep 16, 2017
My fiancé and I booked a flight and hotel stay in Alabama this coming weekend in order to attend a funeral of a close family member. Due to the fact that this was a sudden death, we did not have enough money to book on one credit card the insurance of the flights. However, we called earlier...

Expedia / hotel reservation cancelled and I was not notified. reservation no. 7284326538155

Eddie Brooks on Sep 16, 2017
On September 5, 2017, I arrived at my hotel in Healy, Alaska, to find out at check-in that my reservation that I booked on July 30, 2017, had been cancelled the same day as I made the reservation. The only email I received from Expedia/AARP Travel Site dated July 30, 2017, said: "Your reservation...

Expedia / my I couldn't get my flight to get back home after the storm rebooked

Nathalee Wells Forbes on Sep 15, 2017
After the hurricane I was trying to get back home but was unable to get my ticket rebooked, my original return date was September 10th but due to Hurricane Irma I was unable to so Tuesday September 12th I was trying to get back home I called Expedia from September the 8th that was a Friday...

Expedia / Never use Expedia

Steven Jones on Sep 15, 2017
Impressed by how their customer service works. It was sarcasm. I canceled my booking. According to their policies, I should get a refund in full. It's been a month since my first attempt to get it. I called numerous times and talked I think to all of their reps and all of them told me the...

Expedia / disappointed customer

Sue Beth Lemmons on Sep 14, 2017
This is the second time working with Expedia. The first time I vowed I would never give them another chance, but after a few years I thought I would give them a try again, the first time I booked a flight with Expedia, it was my mistake and I wasn't paying close enough attention to what I...

Expedia / changing a flight due to hurricane

Trevor Johnston on Sep 11, 2017
We booked a trip To Florida, 2 days before we were suppose to fly out, hurricane Irma started to head inland, category 5; and eventually hit Florida. We were able to switch our first flight but unable to switch our return, even though we only canceled due to the hurricane. Spent 4 hours in...

Expedia / irresponsible, sales tickets that, cannot be used no warning of the dangerous details.

BoycottExpedia on Sep 10, 2017
Screwed by Expedia. Buy the ticket and once any problem arises, their favorite response is *Adious* keep talking and we will figure out why its all your fault. I'm stuck in Ecuador because of Hurricane Irma and no way back to the US until late next week due to disruptions. Decided to spend...

Expedia.ca / pre-paid vacations - horrific customer service - seeking refund due to hurricane irma vacation cancellation

Vlada Gorodskov on Sep 9, 2017
Hello, I have purchased all inclusive package from Expedia.ca Cuba to OCEAN CASA DEL MAR for Tatiana Gorodskova. The flight was scheduled for Sept. 8, 2017. The flight was cancelled due to the hurricane Here are the details of the package: Air Canada - AC1768, REF: PUAWX5 *OPERATED BY AIR...

Expedia / ticket problem over a last name change

Msanche9 on Sep 3, 2017
Hey, my name is Melanie, I will never bay a ticket trough expedia gain or flight with JetBlue or Tap Portugal. I'm not a complaining person but I always step up whenever something is wrong. I bought a ticket through expedia going to Madrid, unfurtunatly I couldn't used it because I had a...

Expedia / double billed

Roberta Favitta on Sep 1, 2017
I was charged by both expedia and the hotel. 08/29/2017 Pos/check card withdrawal / expedia 7291648683175 expedia.com waus $151.73 And by the hotel 08/31/2017 Pos/check card withdrawal / hampton inn west seneca nyus $121.71 Please advise. Also please make sure I do not have an open...

Expedia / Price Guarantee Claim (Case id 18133942)

Ajoy Raheja on Aug 31, 2017
Itinerary # 7291529077414 I booked my ticket to India on August 28, 2017 for $1099. Next day the price on Expedia dropped to $1020. I sent my claim after completely filling up the the online form along with an image (from Expedia website). As every one knows that after the search page on...

Expedia / expedia points: airline trip and hotel accommodation

ayos on Aug 28, 2017
These are my itinerary numbers: 7273415194764, 7273412400930 & 7273580306925. I book these vacation and check my points within a week if expedia was able to give me the points. I found out that there was none. So I called expedia and tried to inquire. The answer was I need to use first my...

Expedia / expedia wrote my trip on two separate itineraries, and expedia booked my flight with insufficient time between connecting flights

dangiannini on Aug 24, 2017
Expedia made two errors: first, they wrote my trip on two separate itineraries which prevented me from getting home after the first leg of my connecting flight was cancelled and, second, Expedia booked my flight incorrectly with insufficient time between connecting flights Expedia booked me...

Expedia / duplicate reservation and charges

Joan McLoughlin Conant on Aug 22, 2017
I booked 3 rooms in Louisville for the Derby. I cancelled those rooms well within the hotel policy. I got charged anyway. Came to discover, with no help from Expedia, that Expedia duplicated that reservation but with my billing info and not Expedia account info. So I had no idea the hotel...

Expedia / flights for (itinerary # 7288746488927)

LauraR73 on Aug 21, 2017
This was a horible experience 2 hrs delay leaving Tijuana to Mexico City no explanation just waited and waited, then again another 2 hrs delay from Mexico City to Tijuana; this was a bit different for security reasons which I deeply appreciate but two different airlines both delay on same...

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