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Expedia Customer Care Service

Expedia Inc.

333 108th Avenue NE
United States - WA98004

Customer Support Phone Numbers

+1 404 728 8787(International) 7 1
+1 866 310 5768(Domestic) 5 4

Expedia Complaints & Reviews

Expedia / Hotel room

Ana Tete on May 26, 2017
My name is Ana Almeida Rebelo and the reservation number is: 7263515641003, made from Expedia.de I made a reservation for a room at Historic Appartments in Budapest, single room with city view, when I got there they put me in a small closed room without window and no city room. I tried to...

Expedia / hotel room/ customer service

Nikkikiki on May 25, 2017
We made a reservation to life-suite in Toronto from 5/18-5/22 and due to canceling of a business trip I had to cancel the hotel which is supposed to be non refundable. I went through a few phone calls and one of the agent was able to get me an exception with the hotel for extending the...

Expedia / ramada hotel hinton

Karen Marquez Gauat on May 22, 2017
We checked in last night 21st of May @ 11 in the evening. As we entered the room it was so stinky so I went to ask front office if they have any room spray and they said they dont. As we were about to sleep, the duvet in the room again smelled like sweat and body odor, I have to report it...

Expedia / I was charged twice and didn't receive a refund

Rick on May 8, 2017
Believe me Expedia is a terrible site, don't even think of using their service. I booked a hotel stay and received the worst time ever. They charged me twice and I wasn't able to get a refund no matter how hard I've tried. I even involved the hotel and hotel manager tried to help, but...

Expedia / hertz car rental

Stephen Cardwell Jones on May 7, 2017
Itinerary #7233891430031 May 7, 2017. My son ordered a car rental from Hertz through Expedia January 1, 2017. Two weeks ago I called Hertz at the Phoenix airport and told them that my son was a college student and 21. I asked if there would be any problems and what he needed to bring. I...

Expedia / aruba trip

CarolADoherty on Apr 27, 2017
I have 6 times contacted your support center and asked for call backs from management to no avail. I have also emailed with no response and submitted info requesting response via website. All to no avail. We planned a vacation to Aruba last June to go in January - confirmations six months in...

Expedia / hotel reservation

Danitra Nelson on Apr 21, 2017
I mistakenly booked a hotel reservation (Reservation #: 7259161391581) in the incorrect state on 4/14/2017. I was suppose to book a room for Emporia VA instead I accidentally booked the reservation in Emporia KS. I called Expedia.com on 4/14/17 customer service line where the agent...

Expedia / airline change

Natz Robin on Apr 20, 2017
I received a call on Friday, April7, 2017 regarding an airline change. I called once I made a decision on April 12, 2017. Louis tried to take care of my situation but because he was unable to get to the airline, he gave me a complaint number and recommended that he would have someone else...

Expedia / issues with dollar car rental

rick sorensen on Apr 19, 2017
I booked a package deal to Denver a little over a month ago, flight/car/hotel. Flight was great. Everything went smooth. Landed in Denver, took the shuttle to dollar rental to pick up the car. There, they told me if I was using a debit card, I needed 2 forms of I.D. Now, I was unaware of...

Expedia / cancellation charge when there wasn't to be a charge.

roxcie on Apr 15, 2017
I reserved a room through Expedia for a one night stay. I had UNTIL April 6th 2017 at 6:00pm to cancel WITHOUT ANY charges or fees (per Expedia) from them or the hotel. I cancelled on April 4th 2017, received a cancellation confirmation email from Expedia stating I've cancelled and NO...

Expedia / Cancelled flight

Aroha on Apr 13, 2017
Hi there, I booked a flight tour around Airlie beach and unfortunately it was cancelled due to the cyclone that occoured. The supplier GSL avaitaion sent an email stating that I will receive my money back however it has not one through as they said I must contact Expedia. I have been trying to...

Expedia / Hotel

Carol Tyree on Apr 12, 2017
I reserved Hyatt Regency in Newport Beach for 4/8. When I arrived at hotel, we were told no reservation. Spent 90 minutes on the phone with Expedia, only to be advised that the hotel had not received expedia reservation. We were rerouted to the Marriott Hotel and Spa. When we arrived there...

Expedia / flight booking and insurance for cancellation of said flight

Cris124578 on Apr 11, 2017
Dear Sir/Madam It is very hard to comprehend how a company such as Expedia cannot fulfill their obligations to their customers in a timely manner. I am extremely disappointed and angered but the pure lack of customer service within your Singapore office to the point where by I am...

Quality Inn, Waco (booked thru Expedia) / Neither one will refund the money on my reservation that was inadvertently prepaid!

Cheri Williams on Apr 10, 2017
On April 4, I went thru Expedia and booked rooms thru Quality Inn in Granbury and Waco (Bellmead) Texas. About 3 days later I realized that I wouldn't be driving back there due to a series of thunderstorms, so I went onto the Expedia website and easily cancelled my 5-night stay in...

Expedia / Delayed/canceled flights

Casey Kohls on Apr 7, 2017
Good Morning Expedia, I have alway been so impressed with the Expedia experience until lately. I have always chosen you over Priceline due to your App friendliness. The purpose of this e-mail is due to my dissatisfaction regarding my canceled flight DL1290. My plane from Key West Airport to...

Expedia / Hotel cancellation process

MikoNujaahatt on Apr 7, 2017
I had the worst experience with Expedia and I will not use them again, they are terrible and unprofessional company. I booked a hotel stay via their website and due to some personal reasons I had to cancel my entire trip. I contacted Expedia and asked them to cancel my reservation and they...

Expedia / Customer services is not polite

Mashi Jung on Apr 6, 2017
Refer to Expedia.co.th: 7237576995222 I am writing to bring to your attention a serious issue as your customer service is not polite, On 17 Jan 2017, I called to them for recheck seat number as I got the e-mail confirmation from you that, seat number is 35L, 35K and 3A, 3C, So your service...

Expedia / Hotel reservation

Tracy Carter on Apr 2, 2017
I reserved a room through Expedia 4/1/17 prepaid for Motel 6, 4100 East McCain Boulevard North Little Rock Arkansas 72117.I arrived and the desk clerk tried several times to get the funds from your company. We both called and kept being put on hold or hung up on. I tried again and was put...

Expedia / Ticket from Jeddah to Bahrain

UmDana Habibty on Mar 25, 2017
Dear sir, I booked a ticket through Expedia bahrain - Jeddah- Bahrain, I reached ajeddah already ad contact gulf air to delay my ticket they told it should be within maximum two weeks, and when I contact gulf air again to delay it for a reason out of my hands, they want to charge me a price...

Expedia / Refund on product because of no reservation

Lanie van Wyk on Mar 23, 2017
I have made a reservation through Expedia, on there website is clearly says NO NEED FOR RE-CONFIRMATION. Luckily I did and the hotel confirmed there was no booking under my name because the type of room I have requested was not available, therefore they can't assist me. Expedia collected...

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