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Cuisinart Customer Care Service


150 Milford Road
East Windsor
New Jersey
United States - 08520

Customer Support Phone Numbers

+1 800 726 0190(Customer Service) 4 4

Cuisinart Complaints & Reviews

Cuisinart / The grey pots and pan set (Cuisinart)

D.Rashad on Apr 28, 2017
My husband and I have made the purchase from JC Penny a set of pots and pans made by Cuisinart and I do not like it due to the lid handles don[t have rubber and they get hot to your hand to the point you can not pick them up. Wish I could trade the set in we invested too much to not be...

Cuisinart / Food processor replacement parts

DAK133 on Apr 22, 2017
After over 25 years, one of the prongs on my Cuisinart DLC 7M food processor pusher broke. I contacted Cuisinart/Conair Customer Service in January 2017. A very nice representative told me that the original parts had been discontinued but there was a replacement. I would be charged for the...

Cuisinart / Cuisinart food processor - faulty disintegrating blade recall.

Anonymousf on Feb 16, 2017
Got a replacement blade, due to a recall for a broken defective blade, which was sent to me for my beloved 10 year old cuisinart food processor. First time using with butternut squash soup, the blade disengaged and hot soup poured out and down the sides filling all the vents. I tried to...

Cuisinart / Cuisinart cfp-9 blade recall and customer service

Pam Wiegardt on Feb 4, 2017
My Cuisinart CPF-9 is on the blade recall list. I read about it just today and called Cuisinart for a replacement blade. Have been on phone on hold for over 1 1/2 hours. The phone hung up by itself twice while waiting.. Called the recall number, and they required me to call 800-726-0190 where I...

Cuisinart / dlc - 4cb food processor

Jane Eaton on Dec 21, 2016
I did not realize that if there were cracks in the housing of the blade it could cause problems. So I went to the web site for the recent recall on the processors. Mine was not listed. So I could not get my blade replaced. The housing of my blade has several cracks. I am now afraid to use...

Cuisinart / dcc-7905a fully automatic burr grind & brew coffeemaker

William Cadaret on Aug 3, 2016
I purchased the first coffee maker little over 3 years ago and had the grinder fail within first 6 months, I returned it to Cuisinart and they replaced it with no questions. I am currently only 2 years and 2 months into the second coffee maker and the grinder is failing on this one to...

Cuisinart / dcg 12bc coffee grinder

Reviewer52090 on Dec 3, 2015
My coffee grinder received as a gift Christmas 2014 burst into flames trying to grind coffee. I called Cuisinart customer service and gave them the serial number and model. The customer service rep stated it was made in 2013 and they wouldn't warrant it. I received it as a Christma...

Cuisinart / The spot was very sticky and the team didn't tell me what to do

Reviewer14674 on Oct 1, 2015
Don’t order anything from Cuisinart. I have bought the pan from them, but after 3 days the sticky spot developed. It has spread very quickly and within 2 weeks the whole bottom of the pan was sticky. I emailed the support team and told that it was terrible pan and it could be defective. I...

Cuisinart / Lousy warranty service

teddystonewall on Apr 6, 2015
Purchased a Cuisinart Electric Pressure Cooker in Feb. 2015. It stopped working 45 days later. Contacted the retailer and was told that they would not accept it for return after 30 days. Contacted Cuisinart Customer service via email. I got the runaround for a week with them telling me...

Freedom Cookware / Cuisinart / Refund for shipping

steve mort on Apr 29, 2014
I ordered their product and paid with a personal check.They were no mention of shipping charges in the advertisement.I received a letter conforming my order.It stated that the shipping would collected when delivered. Three days later, I received another letter stating the package could not...

Cuisinart / defective product (twice)

srmknight on Apr 24, 2013
We purchased a Cuisinart coffee maker, Model Dcc-3000 from R.C. Willey in January 2013. This coffee maker features an internal storage carafe for the brewed coffee as opposed to a traditional external coffee pot. The design idea is the brewed coffee stays warm within the internal carafe...

Cuisinart / 8 stitches to left hand

HD1975CO on May 3, 2012
I purchased a brand-new Cuisinart SmartStick (R) hand blender. I used it to make a milkshake in the cup provided. I then unplugged it and cleaned it per instructions. The blade snapped into my left thumb during the cleaning process--it happened so fast and shocked me. I received 8 stitche...

Cuisinartwebstore.com / I will never order anything from them again period

Tremde on Apr 3, 2012
I ordered a part for my blender about a month ago. When I purchased the parts it did not say on the site that the parts are backordered because if that was the case I would not have bothered placing the order in the first place. Just for that reason alone they are not trustworthy. After...

Cuisinartwebstore.com / Avoid this store at all costs

Geberce on Jan 29, 2012
Three orders trying to get the right part. Now, with over $200 already charged against my credit card, I have to try once more to find someone who knows Cuisinart food processors well enough to find the right part. Some of what they've sent me isn't even in boxes--just has yellow...

Cuisinart Bread Maker / Parts

bluesmanbill on Jan 25, 2012
Not happy with Cusinart: Bread maker: Shaft seal assembly fell out of the bread pan, and I had to order an entire new bread pan, as they don't sell repair parts for the internal parts. This is unacceptable! I have written to them about this, but seems they don't care to...

Cuisinart Cookware / Poor quality

Do Not Buy Cuisinart on Jan 21, 2012
I bought a cuisinart stainless steel cookware set a little less than a year ago. I did not buy online, in fact, I went to my local pennys store and bought over the counter after looking over all their cookware. Within 2 mos, the larger sauce pan split up the side (3/4 in split, I am not...

Cuisinart / Terrible experience!

Flashgagnon on Nov 2, 2011
This is the 2ND Keurig Coffeemaker I have had to exchange. I paid the premium price because the major selling point was the quietness of the machine, but within weeks both machines became louder than my old Keurig brand. I paid $30 to ship the 2nd machine back to be fixed and I expect to...

Cuisinart / Lack of customer service

Semperfi5862 on Aug 30, 2011
I'm on my second unit and, like the first one, it leaks. Same identical problem that renders the unit unusable. I thought it was a quirk on with the first one going bad but now, the second one is also bad. Needless to say, cuisinart does not have a customer service department. They have...

Cuisinart Division / Defective blender

consumer2011 on Jun 12, 2011
In march 2010 I encountered a serious accident with a cuisinart power blender. The blender caught on fire and seriously burned and injured my left hand and wrist causing a permanent disability. I just learned that reconstructive surgery to improve the appearance of my hand and wrist would...

Cuisinart Espresso Maker / Poor policy return

LyJackie on Jun 7, 2011
I just bought Cuisinart Espresso Maker on Saturday Jun 4, 2011 for My Sister at Canadian Tire Store NE of Calgary. Sunday afternoon we want to return this machine back to the store, because the quality is not so good, pump is so noisy, and steamer is vibrated so loud. ( we have found out...

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