CB Vehicle Rental and Leasing Enterprise Rent-A-Car Complaints #442-461

Enterprise Rent-A-Car Reviews and Complaints

Enterprise Rent-A-Car review: Insurance fraud

Katy K 68 of Las Vegas, US

Jun 27, 2021 8:40 pm UTC

Resolved

Replied

Agent did not show or disclose supposed damage to rental vehicle. Lied on report and is fraudulently persuing damage via the extra insurance I purchased through the company at time of rental. This Enteprise location is commit insurance fraud to repair normal wear and tear on their vehicles. This location is scamming corporate at the expense of their customers.

Desired outcome: Remove Damage Report in my Name

Enterprise Rent-A-Car response

Jun 28, 2021 3:02 pm UTC

Enterprise Rent-A-Car customer support contacts

Phone numbers

+1 (866) 534-9270

+1 (866) 445-8284

Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

Website

www.enterprise.com

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Katy K68, all damage claims are solely handled by our Damage Recovery Unit. Please contact that team directly at 1-866-300-3239 or by email at CustomerClaimConcern@ehi.com. Thank you! – Carol H.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Enterprise Rent-A-Car Contacts

Enterprise Rent-A-Car phone numbers

+1 (866) 534-9270

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100%
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For users of TTY devices

+1 (866) 445-8284

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100%
Confidence score

Customers with Disabilities

+1 (866) 458-9227

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Enterprise Exotic Rentals

+1 (800) 325-8838

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Maintenance Program Information

855-266-9289

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Enterprise Car Rental Reservations

+1 (877) 416-0000

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en Español

855-266-9565

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Confidence score

Customer Service

800-307-6666

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Roadside Assistance

866-507-6222

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Enterprise Plus® Member Services

866-225-4284

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Customers with Disabilities

+1 (877) 881-5500

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Enterprise Business Rentals

1-866-4-LUX-CAR

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Enterprise Exotic Rentals

+1 (888) 227-7253

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Enterprise Car Sales

+1 (888) 736-8287

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Enterprise Truck Rental

+1 (877) 233-5338

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Enterprise Fleet Management

+1 (888) 480-3722

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Direct Dealer Program

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Enterprise Rent-A-Car address

600 Corporate Park Drive, Saint Louis, Florida, 63105, United States

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Jul 02, 2026
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