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Enterprise Rent-A-Car

Enterprise Rent-A-Car review: Billed for insurance not requested part 2

L
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11:04 am UTC
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Mr. Henry stated he wanted to help but he would not refund the total. After a long coversation he said he would return $320.00 to our card. We expressed our disappointment that he didn't return the full amount because the entire processive was deceptive and we wanted a full refund. Later the $320 was put back on our card but for is that does not resolve our issue because at not time were we informed we would be billed a cent as the $50 deposit was to be returned to our card. So we are again seeking the rest of the money deceptively taken from us.

Claimed loss: $312.07 (part 2)

Desired outcome: Full refund

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Enterprise Rent-A-Car response
Feb 06, 2026 1:20 pm UTC
Enterprise Rent-A-Car customer support contacts
Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

Website

www.enterprise.com

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Hi Larry, we would like to know more about your experience. Please visit www.enterprise.com/en/help/contact.html to contact us. Please be ready to provide your rental agreement or reservation number and your contact information. Thank you. – Lisa
Update by LARRY HOLMAN
Feb 10, 2026 9:29 am UTC

RA# 1YKC3T
Larry Holman
[protected]
holman994@outlook.com

Update by LARRY HOLMAN
Feb 10, 2026 9:34 am UTC

Correction:
RA# 1GZV6D 11-21-2025
Larry Holman
[protected]
holman994@outlook.com

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