Advantage Rent A Car Customer Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

Advantage OPCO, LLC

2003 McCoy Rd, Ste A
United States - 32809-7893

Customer Support Phone Numbers

+1 800 777 5500(Reservations & Customer Service) 1 0
+1 407 888 0501(Toll Violations) 1 0
+1 407 888 0508(Risk/Claims) 1 0
+1 800 654 1111(Roadside Assistance) 1 0

Advantage Rent A Car Complaints & Reviews

Advantage Rent A Car / unethical behaviour/discrimination

Apr 25, 2019

I am not sure if this is the avenue to file a complaint: I am a civil service customer that was traveling to El-paso on business. reservation was made by my travel agency (SATO). I mention to Mr. Ignacio Elizondo the location manager that the business could end early and I might need to...

Advantage Rent A Car / car rental with advantage rent a car

Sep 29, 2018

9/29/18 Advantage Rent A Car Phoenix Sky Harbor International Airport 1805 East Sky Harbor Circle S Phoenix, Arizona. 85034 Rental Contract #: PHX-358093 To Whom It May Concern, On 9/25/18 I rented a car from Advantage Car through Hotwire Opaque Rates. The rental contract indicated...

Advantage Rent A Car A Hertz Company / rent a car

Sep 14, 2018

He tenido una mala experiencia con Advantage Rent a Car, alquile un carro el 9/13/2018. El carro que alquile con uds tenia hormigas y en el transcurso del dia me picaron e hicieron heridas en mis pies ya que llevaba sandalias. No es la primera vez que he alquilado con uds. Nunca he tenido...

Advantage Rent A Car A Hertz Company / ethical behaviour

Aug 01, 2018

I was assign to work the lot at Hertz's on July 20, 2018 Philadelphia Pennsylvania i works for mls it's a subcontract that do work for Hertz's on above date I was involved in a accident that caused a scratch on a customer car, after reviewing the tape it was determined that I was not at...

Advantage Rent A Car A Hertz Company / staff

Jun 25, 2018

I rented a car with Hertz from the airport in St Croix on the 14th of June. When I left in the car I noticed some black marks on the back door. I figured they already knew about them since I was just picking the vehicle up. Upon returning the car on the 21st of June. The two young men...

Advantage Rent A Car A Hertz Company / rental

May 23, 2018

I have been a HERTZ Member since 2011, I am a Presidential Circle Member and at the same time they treat me like I am doing them a favor by renting from them. I currently had a reservation waiting on me to pick up a vehicle when I arrive at the airport, so I called to make sure everything...

Advantage Rent A Car A Hertz Company / car rental service

May 12, 2018

This place is the worst place I've ever encountered customer service and rental service. Matt the manager and Bill a staff member are rude and really should not be working in this establishment. Matt as the manager whom I spoke to myself, made a verbal reservation for me. I asked for a...

Advantage Rent A Car A Hertz Company / customer service

Mar 08, 2018

#H36296595 March 8, 2018 On Feb 16th 2018 My insurance company contacted hertz made a reservation for me to be pickup on 02/19/18 at 2:15pm. The Hertz employee was late picking me up he got to me around 2:45 a four-door white Hyundai Accent. The Hyundai Accent that the Hertz employee...

Advantage Rent A Car A Hertz Company / charge for car damage caused not by me

Nov 27, 2017

Summary of the complaint: I was charged, probably by mistake, for 160 EURO for damage probably caused by somebody else. The charge for the "damage" was sent 35 days after the vehicle was returned and about 20 days after receiving the final rental charge (21 days after returning the...

Advantage Rent A Car A Hertz Company / not taking my bank card which is a debit mastercard

Nov 18, 2017

I reserved a rental car from mayfield ky hertz rental DC auto sales after we get there they tell us that they don't except a debit MasterCard connected to a bank all I can say is y'all missed out because my card has over a million dollars on it and if I was going to buy the car and another...

Advantage Rent A Car A Hertz Company / car rental

Nov 15, 2017

I have rented from Hertz a couple times and I get a discount with Goodlife Fitness. It seems that the last couple times I had my discount taken away for what I think is silly. I have a credit card and my room mate is linked to it, when I booked on line I got a discount, but when I got...

Advantage Rent A Car A Hertz Company / rude customer service on the phone and at the #8,

Oct 31, 2017

I received a call from Brian's Precision Body and Paint shop regarding the State farm insurance claim on my 2015 Honda Accord. After which I spoke with the Hertz employee by the name of Marcus at 3541 Stone Mountain Hwy, during my conversation with Marcus he was very disrespectful in hi...

Advantage Rent A Car A Hertz Company / did not get a car even it was reserved 2 weeks before trip started

Sep 22, 2017

I bought my son honeymoon vacation to Maui, Hawaii so i ordered him everything he would need there including car rental from Hertz. When they arrived to Maui they went to Hertz to get their car. They were waiting in line for almost an hour and after all company refused to give them a car...

Advantage Rent A Car A Hertz Company / Car rental

Sep 07, 2017

After doing all of my research and speaking with the agent (s) from AAA, the Hertz representative, the manager of Hertz, if was brought to my attention that a $200 deposit plus the amount of the rental will be held on my MAJOR Credit card. This behavior NORMALLY occurs when you use a debit...

Advantage Rent A Car A Hertz Company / hertz

Jul 26, 2017

This is the first time using Hertz/rental car service. I searched and searched for a good deal. Once we arrived in Seattle to pick up the car. They said we cannot use my mom's credit card since she is not the driver. The original price on my first reservation is $398.74. Since we cannot...

Advantage Rent A Car A Hertz Company / poor customer service

Jul 24, 2017

Hello my compliant with this location at the convention center located in Baltimore. My main compliant is a lack of good customer service trying to rent a vehicle due to a accident this has been a nightmare, my first bad experience was the miscommunication with my bank card didn't have my...

Advantage Rent A Car A Hertz Company / car rental handling

Apr 24, 2017

My AAA auto insurance agency uses Hertz as a preferred car rental company & my policy with them includes car rental coverage. Upon AAA's recommendation, on 4/20/17, I called Hertz Colonial Heights Virginia location at [protected] & spoke to Derrick about reserving a car while mine was in the...

Advantage Rent A Car A Hertz Company / Security deposit

Apr 18, 2017

Priceline Trip Number: [protected] At the hertz location in Laguardia a $200 was taken from my account on 4-3-17 and hasn't been put back since then. I have called Priceline and hertz customer service. They both giving me the round around now I'm getting charge from my bank. Who...

Advantage Rent A Car A Hertz Company / Not allowed to rent when randy said it would be fine

Mar 04, 2017

My son and I called Hertz to make sure that he could rent a car. He is a college student, 28 years old, traveling from Virginia to Colorado. I called the customer service number and spoke to Randy at the Durango, Colorado Hertz Rental Cars at the airport. My son has $4000 in the bank and a...

Advantage Car Rental / False Advertisement Price

Jan 07, 2016

I've made a reservation on ​​ 14th December 2015 of a car of $ 18 per day ( as showed below Ladp06f28bad ) at Advantage, but when I arrived at its station to get the car I was informed that it would be brought to me only if I payed the full insurance which was almost $ 25 in...

Advantage Rental Car Las Vegas / Bald Tires, 3 days till response

Aug 17, 2015

Advantage Rental Car Las VegasI rented a car from Advantage Rental center in Las Vegas McCarren Airport. I did the walk around on my own forgot to look at tires, huge mistake I admit but trusted the company would want safe customers. Upon a road trip arriving to Seattle WA a tire looked low so I stopped to check the...

Advantage Rent A Car / Deceptive practices

Jul 23, 2014

We booked a reservation for a car at Advantage in San Antonio. We specifically told them we didn't want to buy insurance coverage because we already have a policy that covers rental cars. The agent gave us a form and pointed to each box we needed to initial in order to NOT buy the...

Advantage Rent A Car / incorrect charges


We arrived at the San Jose Airport in California, we had previously set up a reservation for an economy car at a specific price. When went to pick up the car they told us they didn't have the car we reserved so we had to upgrade. They charged us for this. Then they quoted us a price...

Advantage Car Rental / out rageous prices after you rented the car


Your sevice center at 2170 Mannheim Rd in Des, Plains need to be reorganization my conformation #Fo722491187 vehicle 1594/3079357 pick car up April 22 return it April 24th, 2011 pd for insurance and 1/2 tank gas before pulling out my bill was for 101.58 car windows leak entire time we...

Advantage Rent A Car / left stranded


We rented a car through Advantage rent a car, on Travelocity. My flight info was entered. It said that this company meets delayed flights. As our plane left the gate they saw a low oil light on and had to pull back into the gate. We never got off the plane. We arrived at 12 18 am, instead...

Advantage Car Rental / Did not honor rental agreement


Booked a rental car via travelocity. Encountered the "bait and switch" tactic used by Advantage Car Rental and apparently approved by Travelocity. ACR refused to give me the car type I reserved; ACR would not rent me another car type without charging more money. I refused, I went to...

Advantage Rent A Car / Stole my GPS


We rented two cars from Advantage for our company staff. On return, we arrived late for our flight and in a hurry, left a large sized GPS device (Magellan RoadMate 1700) in the car. There is absolutely no way the Asian staff who took back the car could have missed that device (8" wide by...

Rental Car Advantage / Terrible company


Got to denver, took 45 minutes to get the bus and three hours in line to get the car. Didn't have the car I reserved and tried for 10 minutes to get me to upgrade, holding up everyone else. Finally gave me the upgrade because that was all they had and the air conditioning didn't work.

Advantage Car Rental / Billing and Service


This was my worst car rental experience of all time. Every step of the way. I rented a car through Travelocity for the Advantage location in Toronto. When I arrived, I called the toll-free number for the shuttle pick-up. No one answered, and I called at least 5 times. Someone finally...

Advantage Car Rental / Bad experience

Horrible doesn’t begin to describe my experience. I had originally reserved a compact car online for the KC Airport. Casey at the service desk informed me that they did not have any cars in this class left (at noon). HOWEVER, for an additional $30/d I could receive what they did have...

Advantage care rental / False claim against me


I rented a Hyundai Sonata on January 30th at about 11 AM in the morning. I waved all insurace coverage and drive off onto Toute 528 Towards Orlando. afew minutes later I had a flat tire. I had to change the tire on this very busy highway and return the vehicle about an hour later. The car...

Advantage Car Rental / Get what you pay for

We waited in line for over an hour at the Denver location to check-in with a reservation. There were approximately 10 customers in line ahead of us and there were three reps working the counters. Employees were running around and the entire operation was disorganized. Even once we reached...

Advantage Rent-A-Car / Fraudulent damage claim!


My wife recently had a very bad experience with Advantage Rent-a-Car at LAX. She signed the damage acknowledgment form that showed pre-existing damage on the rear bumper. When she returned the car one of the workers jumped on the shuttle van and accused her of the damage, she told him it...

Advantage / Car Rental / Hidden fee!


On today’s date, August 07th 2007, I had the misfortune of dealing with Advantage Car rental. A company has never treated me so rudely in my life; upon returning a vehicle to your Matheson location here in Mississauga, Ontario. On Aug. 03, I was in an accident with my two...