CB Restaurants and Dining Dunkin' Donuts Complaints #382-401

Dunkin' Donuts review: employee cursed the customer

Jordan45 of US

May 05, 2012 8:50 am UTC

Resolved

I was ordering 2 donuts and the guy cannot hear me so I said "I want 2 donuts" on a loud voice, then he told me to come to the front window when I pulled up I heard the guy cursed at me, my wife heard it too... So I went inside the store and asked for the manager, he said the manager wasnt there but I know that guy was him, I asked for his name and he gave it to me... (Patrick) I dont know if that was his real name... (Indian guy) I told him you dont have to curse at me... Is that kind of owner/manager do they have?
Poor customer service.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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+1 (800) 447-0013

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+1 (800) 859-5339

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+1 (781) 737-5132

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+1 (781) 737-3000

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customerservice@dunkinbrands.com

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Dunkin' Donuts address

130 Royal Street, Canton, Massachusetts, 02021, United States

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