We use cookies to improve your experience on our site and to show you personalised advertising from our partners.

By using this website you agree to our Cookies Policy.

Agree
Register Sign in
FILE A COMPLAINT
Restaurants & Bars Chipotle Mexican Grill
Chipotle Mexican Grill Logo

Chipotle Mexican Grill

530 Complaints
File a complaint

Having problems with Chipotle Mexican Grill?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Chipotle Mexican Grill Customer Service Contacts

1401 Wynkoop St., Ste. 500
Denver, Georgia
United States - 80202

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Chipotle Mexican Grill Customer Service. Initial Chipotle Mexican Grill complaints should be directed to their team directly. You can find contact details for Chipotle Mexican Grill above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Chipotle Mexican Grill. Discuss the issues you have had with Chipotle Mexican Grill and work with their customer service team to find a resolution.

Complaints & Reviews

Jan 13, 2021

Chipotle Mexican Grill — Manager did not approach situation about food well.

My daughter who is 12 went into your chipotle at the Lehigh valley mall in Allentown pa with a gift card of...

Read full review →
Jan 08, 2021

Chipotle Mexican Grill — Customer service

Date of Incident 1-7-2021 Store: 116 W Township Line Rd STE 206, Havertown Pa 19083 Came in store to place 2...

Read full review →

Chipotle Mexican Grill — When I received my order the chicken was all burnt up, I am not satisfied, at all with it, here in charlottesville va would like a refund

Food was not satisfy with it at all was burnt, I call the restaurants today 12/26/20 and let them know, they told me to email and file a complaint . I paid $ 20.44 for food I could not eat. I had it delivery by door dash which I was very upset when I open the bag and it tasted burnt. I love Chipotie so I hope the next time I go there or order food it will be better or this would be my last time ordering from them or eating there,

Read full review →Hide full review
Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Dec 17, 2020

    Chipotle Mexican Grill — Service

    The last few times I used the app to place an order ahead of time for pickup the wait was 1/2 over the...

    Read full review →
    Dec 10, 2020

    Chipotle Mexican Grill — Service

    Good Afternoon, My Name Is Sumika Bartee I am filing a complaint on one your stores. I went to get a asada...

    Read full review →

    We are here to help

    • 16 years' experience in successful complaint resolution
    • Each complaint is handled individually by highly qualified experts
    • Honest and unbiased reviews
    • Last but not least, all our services are absolutely free
    Nov 30, 2020

    Chipotle Mexican Grill — Poor quality

    Today around 3p I went to Chipotle on Lakeshore Avenue in Euclid, OH at the shore center and picked up my...

    Read full review →
    Nov 25, 2020

    Chipotle Mexican Grill — Customer service

    By far the worst chipotle location I have ever been to. Every employee moves as slow as molasses. The manager...

    Read full review →
    Nov 12, 2020

    Chipotle Mexican Grill — Steak

    Hello I have been eating at chipotle for a long time... But today I ordered the Steak burrito and Steak taco...

    Read full review →
    Nov 08, 2020

    Chipotle Mexican Grill — Service

    Paid the extra $2 cauliflower rice but did not receive it. My receipt shows I paid for it. Tried calling...

    Read full review →
    Aug 19, 2020

    Chipotle Mexican Grill — The employees and the food in the dirtiness in the building

    So last night we went to chipotle about 6 o'clock we ordered our food we first came in the customer...

    Read full review →

    Chipotle — Service

    Chipotle located on township line in havertown pa 19083. They are always out of something-hard shell tacos, lettuce. Cheese, vinagraitte etc. Some are rude and arrogant-one young spanish girl is the worst. I buy tacos 3 times a week on average and I may never return. I also frequent chipotle in ardmore pa-never had any problems. The portions served at havertown location range from skimpy to generous-inconsistent to say the least.

    Read full review →Hide full review
    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Apr 06, 2020

      Chipotle Mexican Grill — my order

      I asked for vingrette and guac on my burrito but it didnt come with it and I still got charged. And I really...

      Read full review →
      Mar 10, 2020

      Chipotle Mexican Grill — Correct City

      I have contacted you about this problem before. I figured I have had a bad couple of days so I figured I'd...

      Read full review →

      Chipotle Mexican Grill — General manager

      She terminated me because I came to work and my foot swelled up on me and I could not continue to work I was coming off of working 2 double shifts during the weekend so I was tired no one asked me about the schedule for next week they just threw on there knowing that I have a bad foot and back Knowing that I let them know that before I was hired I what hurt for 2 years prior to working at chipotle because of a car accident after she terminated Sam that's the managers name she knew I had worked overtime and she only put me down for 52 hours I have my pay slips too with my overtime hours on them and she mails my check to the wrong address so I was not able to move in my new apartment and I'm now homeless still and forced to move back Georgia because I did not get paid at all yesterday on the day I supposed to be paid I don't know when I'm going to get my money on my card but I know I have nothing now and I will be suing chipotle for pain and suffering

      Read full review →Hide full review
      Comment Guidelines

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        Mar 02, 2020

        Chipotle Mexican Grill — Location complaint

        I've always had a bad experience at this location. The customer service is poor. They're always running out...

        Read full review →
        Feb 13, 2020

        Chipotle Mexican Grill — chicken bowl with guac and a veggie bowl

        Hi! First, I would like to say that I love chipotle and I go about 3 times a week. I have always had amazing...

        Read full review →
        Feb 09, 2020

        Chipotle Mexican Grill — burrito sofritas

        I ate the burrito with sofritas, pinto beans, guacamole and brown rice yesterday, Feb 8. Soon after I begun...

        Read full review →
        West Vancouver
        Feb 04, 2020

        Chipotle Mexican Grill — ingredient not in my meal

        This the fourth time in a row I have ordered a delivery from this place and my quacamole has not been put in...

        Read full review →
        Jan 31, 2020

        Chipotle Mexican Grill — service and gm manager

        When I ordered my food, they had no veggies, I had to wait for them to go get chicken and cut it up and the...

        Read full review →
        Jan 14, 2020

        Chipotle Mexican Grill — uncooked rice

        Dear Board of Directors. My name is Susanne Abhiram 36 William Street, North Arlington NJ 07031. I went to...

        Read full review →

        IN THE NEWS

        Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
        If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
        One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
        A consumer site aimed at exposing unethical companies and business practices.
        ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
        You'll definitely get some directions on how customer service can best solve your problem.
        Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.