Good evening this is my first time filing a complaint. 6238 old highway 5, Woodstock ga 30188 is the store address where I had the incident with an employee. I'm a regular at this dollar tree. Today I went there with my cousin who is darker skin than I am. There were times when my son and other people's children played in the store with no issues. Yet today when I was with my cousin a white employee was following her around the store and told ONLY HER "if your kids aren't paying for anything they can't touch anything in the store!." Then followed her in several other aisle's and yelled at her for her children to "stop running around". I was trying to get this woman's name, but she didn't have a name tag. She was literally harassing my cousin and her children! My cousins' children have autism! That employee was beyond rude and disrespectful! I wanted to let this go but I can't get todays experience off my mind. ITS A FAMILY STORE! I'm a health care worker and would NEVER speak to someone like this. Everyone in the store needs to be trained on how to treat people and if another employee speaks up they wont be retaliated against!
Desired outcome: I'd like for this store to be trained on Non-discrimination and anti-retaliation, Performance management training, Compliance and ethics training
Her name is Brittany she has treated several ethnic families this way. Please pull them up on Google and write your review on the store's review section. The same exact thing happened to me. my children were shopping for supplies for their art project, they were also helping me look for the right size tablecloth and she followed us around the whole store, waiting for the opportunity to say something about my children. Next time I will record her rude and unprofessional customer service skills.