Dollar Tree

The customer service agent was very rude and disrespectful. She allowed another employee to run her register and before the transaction was complete she came to finish it. I asked the other employee who started the transaction to split the payment part cash and part on my debit card. The employee stated that she did not know how to complete the transaction. I told her to put $5 cash and the rest on my card, the transaction totaled $35.67. The transaction was still incomplete so I told her to add $5 cash and she added $10 which totaled $15 cash. I paid the balance on my card which was $20.67. I gave the employee a $20 bill and she owed me $5 change. She cursed me out in front of children and other customers. Only to call the manager or her relative up to the store she came from behind the register wanting to fight amongst many disrespectful comments. She stated that she was the manager and I do believe that there is a code of conduct to work for a corporate company. I feel that the code of conduct was violated extensively. I have video footage of the incident after it went on for an extended period of time. I think her behavior was unacceptable. Video was too large to add to this complaint. Please contact me via email @ [protected]@gmail.com

I visited this store today on [protected] at 12:13: [protected] I used my EBTcard to pay for my stuff .After arriving home I noticed I didn't have a bag of my groceries containing 2 big cans of spaghetti sauce and 2 $3 canned hams. When I called the dollar tree the lady told me she hasn't seen my bag .I didn't leave the store with it ... There's really nothing else to tell...

To whom it may concern, I latrese was working with a manager joanna 8\11\22. I came to work to do my job performance as I do my performances she say shut the [censored] up don't talk I ask for my check she shoves at me, I work with her my draw short no other workers comes short she says she ain't giving me [censored] this verbal abuse with your manager must stop. She told me to clock out take my checks shoves it at me as if garbage to be throw out that's not how a manger to a proper a care her employees as I doing recovering her am i'm on my shift doing my job as cashier she mad that here current employees not come to work to do their job duties am verbal abuse performance periodically thought out she screams very unprofessionally screams at me in front of customers she tells me I can't have access to any managers that I what to talk about any personal I have family to feed etc issues under these work unconditionally I love my opportunity. Good worker 1550 n. Kostner ave chicago 60651

went to your Winsted Ct Dollar Tree store yesterday Friday August 13th

i was looking for some paprika which i have bought there many times before

while looking i had the urge to use the restroom so i went back near the storage room where 2 employees were talking, i asked one of them if i could use the restroom and got stared at like i asked for a million dollars.the 2 employees talked and decided to let me use the restroom. upon leaving the restroom i encountered one of the employees and asked her iy there was any paprika in the storeroom as there was none on the shelf. she rudely told me that they had not had paprika in a long time. i then purchased 2 other items paid for them and left the store.

these employees need a refesher course in customer service they way i was treated i would think twice about going back.also you should change your signs to Dollar Tree PLUS as i don't see any thing in the store for a dollar anymore.

I am complaining about the outside of this store it look like a dump trash all over the parking lot grass is knee deep there are other store including a family dollar store we walk by this store 5 days a week and it is always look bad. I have written before about this store 1320 N Laburnum Ave, Richmond, VA [protected] N Laburnum Ave, Richmond, VA 23223 and I do have pictures someone need to do some about this

This location has become a huge eyesore to a beautiful community. The city’s code enforcer has frequented this location but it still lacks the leadership to clean up its premises. The lawn rarely gets trimmed, the weeds stand 4 feet high and the whole parking lot is covered in litter. Community members have asked management to clean up and nothing gets done.

Store located at 6335 Jahke Rd, Richmond, VA 23225 and phone number [protected]. I and other customer was shopping clutter remain in the alley ways falling over not to mind you we are everyday customers who contribute to the store. when she suppose keep store in a safe operating condition from clutter. not over stacked on top of each other which also caused a major injury.

I was returning a glass plate that had chip in it, manager told me must have receipt, I did not have one, she then (manager) got loud and started swearing at me, making me feel unsafe. This manager had rude behavior and kept talking loud at me and my husband constantly swearing at me as I was leaving the store. When I got home I called the same store asking for that very manager, the employee answered gave phone to manager and I asked for her name, she tells me to "[censored] off" then hangs up. I call back and nobody answered to a good 6 minutes. I called again this time the manager who rudly answered phone immediately said "this is dollar tree, Daina speaking..." She told me "go ahead and call corporate on me, [censored] corporate and [censored] you dumb [censored]" then hangs up phone. This manager was so rude to me and her attitude was very mean in front of customers. The manager name is Daina and she is very unprofessional and so rude to customers. Do not shop here at Dollar Tree in Eagan on Cliff Lake rd. Store number 4260 suite 139 managers here are very unprofessional and rude! I will never shop here again!

once again we went to the Dollar Tree on Shore Center drive in Euclid ohio at 3:00 pm and the doors were locked. People were employees were walking around inside sign on door sais closed for maintenance. I stood outside with another customer and we watched 19 people show up but couldn't get in. This store is an embarrasment it is always dirty with boxes of products piled in the isle I was looking for deodorant last week and therte was none available.. The staff is rude and dismissive, This store needs a complete ov erhaul or should close and let someone else lease the space

I was in Dollar Tree on 18 July and made a purchase of some shower curtains

liners and shower curtains and a couple of days later I was hanging them and one of the shower curtains was torn so I went to the store the next day and I couldn't find my receipt and I explain to the cashier when I had brought the shower curtain her Name is Jordan and she was rude and said I can't take this

and snatch it up and went to the office for Manger. I told her I didn't have the receipt and just wanted to just get another one since this was torn at the top when I open the package. She comment you don't have a receipt and I told her I couldn't find it and must have thrown it away with the bag. She got loud store was full of Customers and lines was very long, So Manger Tiffiany came out and

I told her about what I had told the Cashier and she was very rude and the cashier started again talking loud and being smart about the Mouth and I told

her she should check that employee about being rude and she said no I don't

and we don't have to take this because you don't have your receipt and by that time I was upset and I told her no you don't so I left and the employee

was hollering yay, yay,yay,

Store on Sangamon Ave. Springfield, Il. Had employee bathroom visible and locked. Asked if I could use it. Said the public bathroom light is out and can't be used. Was told by employee that can't be fixed unless they have 10 lights out.WHAT? That made me want to break some light bulbs!

I believe you are to supply a public restroom. Please send them a light bulb.

I will file a complaint with the city regarding the restroom availability if I go back and it has not been replaced. Please replace bulb.

I was at dollar tree on Perris blvd store #3135. sale person Jaidan at 15:23. I waited in line for over 20 minutes. When I got to my turn I saw the Xtra shots it said $1 on all three shelves so I added 3 of them. When they rang up it was 1.25 each. I showed her and the cashier replied I don't have anything to do with that! So I got voictruss and said call a manager. It says this so by rights they have to be a dollar. She laughed several times. The manager said no the sign is wrong and its supposed to be 1.25. So I told to delete it. When I told the manger that she laughed. The cashier said well you are getting loud with me. What do you want me to do yell at you? Manager just walked away. I paid for my other stuff and walked out. I did tell the manager I would be reporting this all she said was go ahead.

I have had 2 issues at this store since a new store manager, George, took over. About a month ago, I went to exchange a picture that the frame had a crack in it when I opened the plastic wrap. I had the receipt from the purchase a few days prior. George came to the register and proceeded to tell me that the damage could have been my fault and his store shouldn’t be at a loss for it. I told him I was exchanging it for the same thing and the receipt was from a couple days ago and that I didn’t do anything except open the plastic. He yelled at me in line and caused a scene, as if the $1.25 was coming out of his pocket.

Today I went back against my better judgement to get a few items. The lady at the register had issues with the customer in front and it caused her sale to be re-rung. Instead of staying to help the cashier, George walked outside to smoke while there was a line of people at the register! She was the only person in the store! I asked the cashier if there was anyone else and she said no, just him and he was forced to work all day without a break. I told her it wasn’t the customers fault because we aren’t aware of staffing issues but now 6 people are in line.

When George came back in from smoking, he proceeded to lock the front doors. It was 7:45pm and the store was not supposed to close until 8pm. 2 minutes later, as I was still in line, I watched a group of customers come to the front door and George told them the store was closed. This was at 7:47 pm and the store was supposed to close at 8pm.

When I was finally rung up, I was told that next time I needed to come to the store earlier because they were closing soon. I informed them that I have been at the store since 7:15pm and I don’t think I needed to show up earlier becomes they decided to close all but 1 register and close the store early.

While I was in line, I saw a customer walk out in frustration.

When I finally left the store, I saw 2 other cars pull up, still before 8pm and I’m sure George denied them as well.

I’m sorry if your are short staffed or whatever the reason, but you need to post different hours and not be rude to customers because of that. And just because you are labeled as the store manager, doesn’t mean you get to adjust the store hours without alerting customers.

My son and I were shopping in the store and there was not many people in shopping at the time. We went to the left first and the Cashier a young white girl That was new because we shop there all the time and I have seen her once before when one of the other cashiers were explaining to her that she couldnt leave her register for whatever reason days before this day. I did not get her name but she had blondish brown hair about to her shoulders and was in the middle lane and was the only attendant there at the time. My 5 year old son was putting a ball that was out of place back into this bin where the other balls were. Because he noticed it was out of place. She was actually looking in our direction at this time, or it looked that way, anyway we gathers together items we were about to purchase and went to the register. I bought Toilet paper and a pink Jot tri fold triple folder. While we were going to the lane again no one was infront or behind us. My 5 year old son rushed through and noticed another ball and very loudly he said to me Mom Im going to go put this one up too. And he grabbed the ball off the shelf infront on the me and the young cashier. And ran to go put it by the bin where the other balls were. I noticed her reaction was looking at my son no paying much attention to me when I mentioned he was putting that ball up she still had a look like she assumed he was fixing to take off with it out the door but she never looked at me until I got closer and said louder he is putting the ball back in the bin because it was not in its place and he was helping. She never smiled or said anything back. My Son then laughing and smiling said I put that ball up for you, as a 5 year old being helpful and just making a friendly conversation. She never looked at either one of us until I said pretty loudly where I wanted her to hear looking at my son then at her, and said "She is in a very grumpy mood today." making a point to point out that her customer service was awful. most of the time all the emoplees are very friendly and make eye contact and smile. This girl then said "what Mama"? Then I repeated what I said and she went to say no maam, I am not grumpy and showed me she had one of her head phones in her ears and that made a point to show me. a white ear piece in her right ear and that she didnt hear me or him. My complaint is that an employee a new employee should not think its okay to be listening to music or doing anything other then assisting customers if not stalking shelfs or worker. She was standing there looking in our direction and if she would of not had her head phones in her ears she would of her us. I was very friendly at first and then rude towards the end. Again I love the service We are given most of the time. This young girl was very rude. Even after I said what I said I feel she was very rude. She did mention to have a very blessed day with a rudeness but I do understand after the way I said what I said however If she would of paid attention to her customers and not listening to music then she would of heard us.