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Dollar Tree

www.dollartree.com

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Dollar Tree Complaints Page 123 of 149

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8:12 pm EDT

Dollar Tree employee doctor note

8/26/2017

Hello my name is Christine DiFiore and I am currently an employee for Dollar Tree in South Portland, ME 04106. I have been asked to get a doctors note for missing work because my child was sick. I have asked several other employees and they have not been asked to get a note when their child is sick and I don't think its fair treatment if I have to and they don't.

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9:15 am EDT

Dollar Tree wandella - rude employee - store # 1588 / dunn ave. jacksonville, fl.

I visited Dollar Tree on Dunn Ave. to purchase items for my children, when I arrived at the store it was not busy, and all the employees were in a group at the counter . They all greeted me, but when I asked for help . I was getting an attitude from the associates, that made me feel unwelcome. The store was a wreck, there was boxes of merchandise in the middle of a majority of the aisle. I tried to look for items myself, but could not find them through all the clutter . After I finished shopping, I went to the checkout counter . The associate totaled my transaction. When I attempted to give her money, she moved her hand, and dropped my money on the conveyor belt, the money was lost on the belt . She then belittle me by saying " We tell you people not to pay over there, I am not responsible for your money". I was in shock by the way she was talking to me, the customer behind me to call corporate . Do not visit this store, The store is dirty and the employees are rude. ticket# [protected] [protected] sale was on 8/26/17 at 9:09am

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8:58 pm EDT

Dollar Tree store manager

I was disrespected verbally by the store manager. I feel it had a lot to do with my race. She is of another race and gave me a "little talk". Her approach was nasty and disrespectful. She claimed I had a demeanor about me. Obviously she never has known one of my "kind". I am extremely instinctive and listen to my gut. I had a bad feeling about her. I felt that she was racist and had something against me personally. I happen to be Indigenous American.(Native American) I have light skin so maybe she thinks I am White. I am racially and culturally different and she may think I am White so she expects me to be like a White person.

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7:07 pm EDT
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Dollar Tree I feel I have been treated with racism

I and my children have been vulgarly talked to and about by a Dollar Tree employee several times and prevented from going down isles by the same employee. She stalked us through the store nearly everytime we go inside the store. I have made numerous complaints to the manager and nothing has been done. Today we went in and she would not even wait on us at register and pointedly had another worker check us out as she took other people and the other lady was also rude and didn't help anyone after us; she just walked off.

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mel752
CA
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Aug 15, 2018 6:05 am EDT
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i bought a 36 pack today and i opened it tonight and most cans have a pinhole size hole in the top and its spilling out! was 60$ and im a devoted bud red 👆 fab. please help!

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7:06 pm EDT
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Dollar Tree I feel I have been treated with racism

I and my children have been vulgarly talked to and about by a Dollar Tree employee several times and prevented from going down isles by the same employee. She stalked us through the store nearly everytime we go inside the store. I have made numerous complaints to the manager and nothing has been done. Today we went in and she would not even wait on us at register and pointedly had another worker check us out as she took other people and the other lady was also rude and didn't help anyone after us; she just walked off.

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Nanabooboo
US
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Jun 08, 2018 3:38 am EDT

My teen and I also experienced that in Lynnwood and Edmonds, Hwy 99 Dollar Tree locations. In the Edmonds area branch, they followed my teen around while he was shopping with me, and about 1.5 yrs later at the Lynnwood location, the store clerk denied him use of their restroom facilities though she was very willing to let others use it.

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4:41 pm EDT

Dollar Tree customer service

I shop at this Dollar Tree at least 3 to 5 times a week and today when I was shopping I heard someone swearing and being loud and complaining about working there and fusing about how much had to be done every other word being a cuse word as I got to the section where they were I saw 2 employees standing on the isle I was even more surprised to find out when I looked at the name tag that this was an assistant manager doing all this swearing in front of customers! Her name was Miranda I couldn't see the skinny young guy she was talking to name badge but he wasn't the one doing all the swearing. It was bad enough I had to hear it but my grandson shouldn't be subjected to this kind of language! I walked out. I mentioned this to a friend of mine at bingo and before I could tell her the girls name she said "let me guess Miranda" turns out she has had problems with this manager to.. Needless to say I am telling everyone I know how this went and I promise u this none of us will be returning to this store. This is how your managers treat there customers?

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11:31 am EDT

Dollar Tree fire hazard! (store condition)

I walked into this dollar tree today. I almost turned around and left.
Store is extremely filthy and hard to walk around in. My concern is for the elderly...they could fall and get injured. Also, kids like to put things in their mouth and who knows what germs are in there. It's a fire hazard!

Store is @3300 I 40 East Suite 200 Grand Plaza Amarillo Tx 79103

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12:35 am EDT

Dollar Tree cardinal puzzles

I purchased 2 cardinal puzzles two days ago. Both puzzles were missing a piece of the border. I am a regular dollar tree customer and normally have no issues. This though has me upset. I would like to continue to purchase my puzzles from your stores as you offer a large selection to choose from. However this has me very discouraged from doing so. My email is [protected]@gmail.com

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6:31 pm EDT

Dollar Tree an employee

We went into dollar tree and the employee working was very hateful . she told is to leave the stroller at the door which was no problem . I have a 1 year old so I let her walk while we was in the store looking around she kept giving is dirty looks and making comments towards us . We was talking to one of our friends about how we would get to her as soon as we could that we didnt have the stroller and the employee yelled across the store at us saying well sorry but you cant push that in the store . She was very rude about it. We wasnt even mad that we couldn't take the stroller . We decided to leave due to the fact the way she was acting towards customers . When we got out the store she followed behind us and was cussing and being very disrespectful towards us . She told us that she wasn't afraid of us to keep walking . She wasn't wearing a name tag so we couldnt get her name and she left customers in the store to follow us outside and act the way she did . She also had someone who wasnt working there helping her with merchandise and other stuff. We asked to to speak to a manager and she told us that we couldn't. We have never had any problems with dollar tree until today and we won't be returning to it anytime soon . If this is the kind of employees they are hiring then good luck to having customers . People was leaving due to the way she was acting . She is black and wears glasses . Like I said we can't give you a name because she failed to wear her name tag . I also dont like the fact she did all this in front of a 1 year old and on her job at the time too.

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4:32 pm EDT
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Dollar Tree district manager and store manager

District manager Tracy outta Fayetteville ark. And store manager brayde are they worst people to work for. I am currently an employee but will not go back if they are still under dollar tree. I can not go any higher up due to me having children and my ability to work and that is discrimination. I will never step back into a dollar tree again due to the fact you have disrespectful "higher ups" in this company.

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12:37 pm EDT

Dollar Tree policy & procedure

I visited your Elmont store on Dutchbroadway in Elomont, NY. The staff is always rude and make up different policies. I was purchasing 3 ten dollar gift cards and was told I can only purchase with cash which is not true because I can go to your other location and purchase with my credit card with no issue. There should be no difference between locations even if there is a difference in the people that frequent the locations. I was not purchasing a green dot card, I was purchasing your store cards. On top the manager Mr. Persuade was rude and when asked for a corporate # to call I was given the wrong number and the cashier Sandra just as rude went to get cash to make purchase 2 min and she told me I would have to wait for her to take the next 3 people on line. Sometime in the minority areas the employees have the worst attitudes that you don't get in other areas and sad to say this isn't my local store. Poor management and staff in the Elmont location.

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10:36 am EDT
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Dollar Tree manager

Aug 8, 2017 I was in your store #5603 Orem, Utah 84058. I like the dollar store and it's fun to go into. It was a little busy and the man who was working the
front Sales associate Michael was waiting on customers and keeping his cool He was about 65 Years . He called the manager to have him help him and the manager would not come finally after 15 to 20 mins he came and in front of all
of us he got mad at the associate we all said something to the manager. The manager was dirty, he looked like he was a sleep, I could not smell it but he could of been drinking. The store a mess. He was rude and a very bad employee running the store. He is going to hurt your business. The dollar
tree is just a few blocks from home. I hope you do something about it.
Thank you for listening to my complaint

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4:37 am EDT

Dollar Tree shame on you

The store I visit is always dirty, but today was the worst situation I've ever seen there. They were probably cleaning the shelves and everything they used for it was on the floor, wet and filthy. The fridge was open all the time and maybe you don't know but it's bad for products in it. and the rug was dirty AF! Clean your place before inviting customers. Close it for a day and do the cleaning.

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6:50 pm EDT

Dollar Tree staff

Hello your staff member yelled at me and my friend and my fiancé about throwing [censor] around the store and came over and yelled at us and then loudly spoke grow the F**K up and I don't know her name but she has blonde/brown hair with piercings on her lip I think. I would like you to talk to her about her attitude and how she shouldn't of said the extra crap. Thanks
Jennifer
You may contact me at(540) 407-0743

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3:46 pm EDT
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Dollar Tree poor customer service / dirty store

I was in the Chicago Heights Dollar Tree store 3532 on 8/16/17 between 6 & 6:30 and it was horrible. The store was empty, dirty, and under staffed as usual. There was only one cashier she said she was new and not trained. When asked where her help was she replied the manager was in the back having lunch with her family. That is beyond inconsiderate, but it happens often at this location. The associates are OK but the management needs to be replaced, or the entire store needs to be shut down. I don't know who the manager was that was there but that is no way to treat your associates. I am very upset about the situation

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11:14 am EDT

Dollar Tree poor management & order shortages

My company participates in the Operation Christmas Child project through Samaritan's Purse. We pack shoeboxes with items to send to needy children. We decided to order our items online this year through Dollar Tree. Long story short, we placed multiple orders & spent nearly $2300 to pack 192 shoeboxes. The merchandise was shipped free of charge to the nearest Dollar Tree Store, which was the store on Hanes Mall Blvd in Winston Salem NC. The manager (Debbie) was less than enthusiastic when we showed up to pick up our cases of merchandise. I believe her exact quote was "Thank goodness you came...I need this stuff out of my way." She then continued to complain about having to bring the boxes from the storage room to the front of the store. She never offered to load the boxes in our vehicle & never uttered a "thank you" for spending that wad of cash at her place of business...she just kept talking about how it was past her lunchtime. Very rude. Not to mention, the store was cluttered & dirty, with trash all over the floor at the front. I was shorted 3 full cases & then had 3 cases that did not have the full quantity of items inside. I also received two cases of socks that were not the sizes I had ordered. Overall, a terrible experience. And I'm still trying to get refunded for the shortages...the manager was ZERO help with that. She told me I'd just have to reorder. When I asked if I could just get the stuff from that store, she said no because it would mess up her inventory. She further argued with me that I wasn't charged for the merchandise not received, until I pulled up my banking app on my phone & showed her the full charge on my credit card. Let's just say we will be searching for another business to spend our $2000+ next year. I know the merchandise is cheap, but you should at least hire some professional people to deal with your customers.

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Victoria and Gail Jarvis
US
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Aug 22, 2017 2:41 pm EDT

Your store in Brunswick Georgia is in in a state of havoc. I recommend that you contact the Georgia Corporate Office and report this store for immediate inspection! I and a group of people I work with visited your store, which we have frequented for years, and were shocked by what we saw. The whole store is in total disarray with most shelves completely empty. The merchandise we managed to find was piled on top of other merchandise in the wrong aisles. For instance, food in the Auto department, etc. There were one or two products sitting in whole halves of aisles. "Angelina" the Store Manager during our visit (8/22/2017 at 2:30), was sitting on an empty lower shelve where the candy and snacks were supposed to be arranged, eating snacks from your snack shelf and talking on the cell phone. Next to her was another employee, who was opening and eating from Dollar Tree bags of potato chips. Huge boxes of unopened merchandise surrounded their area, and blocked other aisles. They did not move they box carts when we tried to pass to find cleaning products. (Only ONE bottle of cleaning bleach!) - One woman with blond hair ran the cash register with a huge line of customers waiting. She seemed frantic and was trying to do her job without any assistance. It was indescribable. Your usual display tables at the front were even topped with single plastic containers - one or two on a shelf, with nothing else. The food aisle was practically empty and well, the only words I and my fellow workers from our office can use are shocking and disgraceful. Please forward this on to the Corporate office. We will try to do so too, but it is difficult to get through. "Angelina" told me that they "just have most of our stuff in big boxes in the back". We wondered if any other employees were back there too. Besides the blond cashier, no one else was in the store working. Needless to say, we won't be back to your formerly wonderful store until conditions are returned to their normal excellence. Thank you.

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10:12 pm EDT

Dollar Tree mcdowell and hayden. victoria customer abuse

I have shopped at the dollar tree located on mcdowell and hayden for many years. I always have my backpack because I have a lot of medications and emergency inhalers. I am always kind and talk with the staff so they get to know me and what products I buy. Never have I had any issues or been abused until today. (Victoria) a person I dont know comes up to me as I was heading to the cashier with my purchaces. And looks me up and down with disapproval. (I just got out of the hospital after kidney failure and was told I have blood clots in my leg. As well as my several disabilities.) and tells me I have to put my bag up front by the door. She was very rude. Abusive attitude and I could feel my blood pressure go up because she seemed to be predjudice about my looks. I have never been mistreated in this store or asked to leave my backpack or frys bags because I shopp here a lot and dont steal. I told her that I have my medications and cant just leave them for someone to take. She then tells me to leave the store. I was so upset so I put all the items I was going to buy on the nearest shelf and walked out. I told her I was a loyal customer for many years and I was going to complain. She just acted like she did not care. Would not tell me her name so I asked the other cashier that was there for the name. Very abusive and had a predjudice attitude. Please let her know she has no right to abuse customers and just asking politely goes a long way.

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2:43 pm EDT

Dollar Tree harassment and personal inappropriate relationship with an employee and store manager

This legally will be private and anonymous. Crystal at store in show low arizona is personally getting involved with harassment between store mgr and his wife. Sending store manager Scotty Roberts information interrupting his marriage. Also rumored the store manager Scotty is having sexual relations with melody powers stock crew member. This must be investigated immediately

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12:28 pm EDT

Dollar Tree employees

I am complaining about the assistant full time manager that works in store #06283. Her name is JaQuitta Alston, she is not very professional, she always loud when I enter the store. JaQuitta Alston smoking weed on her break right in the parking lot, and some of the employees can verified that even the Store Manager knows but she still do nothing. JaQuitta always using bad words. I really think they should have kept the previous manager. JaQuitta puts how much she makes on social sites, she also be fussing with different female the enter the store. Somebody need to get her out of there a lot of people complaints about this young lady, drug test her or something. The Store Manager knew that she smoked weed and still didn't care, shame on her. I also over heard her tell a employee "drug test me I'll just use my sister pee to pass" bad management roll. Once JaQuitta get out this store this will be a great place to shop. Please look into this.

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7:47 am EDT
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Dollar Tree customer service

I was in store #445 on Saturday and of course the store was crowded. The cashier, a young guy, was extremely slow. he was chewing gum as he worked. He also wore a shirt that was obviously too small to be worn at work. While the store was full of customers trying to check out, they were shutting down registers. The cashiers acted as if we were on their time. If everything costs a dollar, why would it take 40 minutes to check out! It was ridiculous. The store looked dirty as well. I will never visit a Dollar Tree again!

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About Dollar Tree

Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
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