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CB Department Stores Dillard's
Dillard's

Dillard's review: Lack of performance & do not trust

J
Author of the review
4:19 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been a Dillards shopper & customer for many years. My husband & I purchased a queen mattress in October. Although the price on the mattress was higher than we wanted to pay, it was a top-name brand PLUS there was $300-off promotion. We paid full price, the $300 was supposedly in the form of a gift card, not actually off the total price. THE GIFT CARD is a joke, it has never arrived. I have spoken with the sales person & the store manager several times & the story is, THEY ARE PROCESSING THE CARD & we should receive it in a couple of weeks. It has been two months. We feel totally fooled & ripped off. The gift card would only be for a PURCHASE AT THEIR STORE, another rip off. Don't let them fool you!

Recommendation: Don't go there!

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    1600 Cantrell Road, Little Rock, Arkansas, 72201, United States
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Dillard's Category
Dillard's is ranked 17 among 67 companies in the Department Stores category
#15 Sears Sears #16 Nordstrom Rack Nordstrom Rack #17 Dillard's Dillard's #18 B&M Retail / BmStores.co.uk B&M Retail / BmStores.co.uk #19 Thebay.com / Hudson's Bay [HBC] Thebay.com / Hudson's Bay [HBC]

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