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197 complaints
46 resolved 151 unresolved
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Dillard's headquarters

1600 Cantrell Road
Arkansas, Little Rock 72201
United States

Dillard's phone numbers

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Dillard's website

Dillard's working hours

Mon 7:00 am - 10:00 pm Tue 7:00 am - 10:00 pm Wed 7:00 am - 10:00 pm Thu 7:00 am - 10:00 pm Fri 7:00 am - 10:00 pm Sat 7:00 am - 10:00 pm Sun 12:00 pm - 6:00 pm

What category is Dillard's related to?

Dillard's is related to the Clothing, Shoes & Acc category.

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See Dillard's's portfolio on LinkedIn at Dillard's
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Overview of Dillard's complaint handling

197 Dillard's reviews first appeared on Complaints Board on Dec 3, 2006. The latest review Order 656166886 was posted on Jun 9, 2022. The latest complaint dillard was resolved on Sep 08, 2018. Dillard's has an average consumer rating of 2 stars from 197 reviews. Dillard's has resolved 46 complaints.

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ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Dillard's Customer Service. Initial Dillard's complaints should be directed to their team directly. You can find contact details for Dillard's above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

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Latest Dillard's’s complaints

Y
3:08 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dillard's - Order 656166886

I ordered Eilieen Fisher Shoes paid almost $200 the netting on the top of the foot was very uncomfortable so I returned them. When they arrived the shoe box was torn but they were inside another larger Dillards mailing box. Almost at the same time I had ordered from Dillards a pair of L'Amour Des Pieds over $200 and that box was good so I had kept it. I put...

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E
2:54 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dillard's - 1 ladies dress

I bought a ladies dress on 5/28/22 and took it home for church. I tried it on at the store and it seemed to fit. However, it seemed to fit until after about 30 minutes with it on at home. I mistakenly took the tag off, which I do have. I also have my receipt but could not find it until I got home. My complaint is that the 3rd floor manager was accusing me...

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A
12:52 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dillard's - Management/Harrassment

I'm submitting a complaint on the Women's Dillard's Dept @ Wolfchase Mall #411. On Monday May 16th, I was in the Women's Shoe Dept, as they were closing. I was waiting to check out. One of the managers was yelling at a Sales Associate. I ask the sales person was he an associate or manager ? The associate told me that he (Michael McCabe ) was one of the...

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