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Denny's

www.dennys.com

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1.6

Overall reputation rating based on reviews and complaints

Denny's earns a 1.6-star rating from 6 reviews and 245 complaints, indicating that most diners are dissatisfied with their meals.

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Denny's Complaints Page 7 of 13

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W
10:08 am UTC
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At 6:00 am /12-27-2019 A coworker and I stopped at #8174 for breakfast. The poor waitress was overwhelmed by all the customers. She was alone with one cook. As I noticed she was leaving I called her over and gave her a cash tip. The man who took over her tables had just came in to work. When our food was served it was cold and he was not interested in the...

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M
3:14 pm UTC
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I went to the location the manager is a very rude person acted like ok was wrong when I notified her that she sat a party before she sat is we were waiting around 1 hour continued to tell is that they were waiting for a table. Nothing asked for the managers phone number she went to the back never ce back. This is the worst customer service I have had Terry...

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B
7:36 am UTC
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I don't know Pauline is a real name because security guard told me that she would not tell me it my complaint on 12 11 2019 6:15 am I came in to grab me a bite to eat like I normally do I stood there for about 5 to 10 minutes DeSoto acknowledge me she made eye contact with me she was standing over there at the bar talking but no help so I decided to grab a...

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J
11:41 am UTC

Denny's food was cold

First off was seated quickly so that was the only good thing about are visit. Waited almost 10 mins no server came to are table. So i flagged a server down she then waited on us. After ordering are food it was cold. I said something to a server and she did offer to replace are food. But at this point i am irritated and said no. I did ask for a manager to let him know amd he didnt have much to say.i quiet going to this location because serve is bad and i really dont like the menu options.

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D
4:48 pm UTC
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Ladies room clean but stunk, the breakfast meat was terrible sausage was cold and bacon was fatty. I had asked for crispy bacon didn't get, my friend also. We asked for refills of our drinks well needless to say came after check. The condiments were horrible the syrup bottle was sticky the lid you couldn't even see the top. Not happy store #6955 ty.

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M
11:52 am UTC
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I have already made a complaint and nothing has been done! I guess it's just like we thought!! Your establishment is run by a bunch of [censored]ing racist!! From the head of the [censored]ing company to the toilet bowl cleaner!! To be treated like [censored] because we are not white is [censored]ing ignorant!! I will be seeking legal help in this matter, since I have not heard back from anyone!!

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S
8:42 am UTC
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It is so extremely cold requested to please be seated else where as it felt we were right under a/c. We were denied due to section being 'closed. We are freezing and waiter said ac box was locked. My friend didnt recieve pancakes until we were all done with our meals. We have been waiting for our check atleast 15mins already. This visit has been awful. Food as usual was great and restaurant was clean.

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J
6:22 pm UTC
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Today November 1st At approximately 1200 noon, my wife and I entered Denny's and my wife being an invalid was forced to stand while waiting to be seated. Finally a cashier escorted us to a seating area where we waited for approximately 15 minutes before a wait person saw to us. Again, we had to wait for about 10 minutes to be served coffee. After placing...

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C
1:32 am UTC
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I order me and my boyfriend food to be picked up, when I arrived at the restaurant it was 8:45pm the original set up pick up time but the food wasn't ready. They were busy I understand not that big of deal but when I finally got home and got a chance to sit down and eat after putting 5 kids down to sleep, I go to take a bite and there is tomatoe-mayo on my...

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G
7:00 pm UTC
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I can into the restaurant this morning between the hours of 9 ish and 9:30 me and my lil daughter my waitress name was Kisha she was very nice the issue I have was that one of the other waitress that goes by the name of Tam got into it with to females they we're cursing each other out in front of all of the guest calling each other [censored]es and [censored]s it...

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L
4:49 am UTC
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I was charged 4.89 for 2 small chicken tenders and 4.99 for a small plate of Mac and cheese for my toddler which is outrageous. No one could explain the menu and the manger says well I don't know what to tell you that's the price. Staff was horrible and the manager was even worse. I will never eat at Denny's again. Tables were nasty and staff acted as if they didn't want to be at work what is this place

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P
9:55 pm UTC

Denny's delivery

Hello there!

I placed an order on Denny's.com and I haven't received it. My CC was charged and I called the store for assistance, they claim there's nothing they can do and I'm out of luck. My order # is [protected]. The store address is 600 S Frontage Rd, Wisconsin Dells WI 53965. At this point I want a full refund to my MC on file ending in 4946 in the amount of $27.61. The store phone number is: 608-254-7825. My phone number is [protected].

I look forward to hearing back from you!

Peter

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E
2:09 pm UTC
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We went to this location for breakfast today and we knew it wasn't going to be good when we got plastic ware and noticed the people behind us with to go cups. We ordered and waited forever to get out food. While waiting, a server came and asked if she could take the almost empty Cholula sauce that it was on our table. We also noticed a lot of dirty table...

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J
3:13 pm UTC
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I walked into Denny's this morning about 8 or a liitle after 8 ready to eat and I was approached by the waitress Melissa stating they don't have a cook not to my surprise last time I was here the same thing I was very disappointed then I hear a lady voice saying don't put another ticket in I'm not cooking [censored] else I'm like who is that they reply was the...

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J
12:44 pm UTC
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I walked into Denny's on Daniel Payne Drive in Birmingham Alabama this morning around 8 am or a little after 8 ready to eat the waitress greated me with a smile her name was Melissa only to be disappointed she informed me that they didnt have a cook so to my surprise Im like again this is not the first time Im looking around seeing other guest then all of...

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S
6:10 pm UTC

Denny's would not accept a reservation from me for saturday september 28th at 9:00 a.m.

Date: September 26, 2019 -----This was to be for a party of six people. Web have guests coming in on Friday night. ( the 27th.) One of our guests has to be on time for another event and we were trying to work with the situation. We are loyal customers of Dennys and this did take me back quite a bit. I understand that they are probably busy on weekends, but they would NOT allow me to speak to a manager or supervisor. I really thought Dennys was better than that. It would be nice if you would ask them to accomodate us. For the store it was a guaranteed sale.

Sharon Brobst, 25 Buckeye St, Woodland, CA, 95695
[protected]

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Update by Sharon Brobst
Sep 26, 2019 6:13 pm UTC

I wonder if this person needs more training!

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S
4:33 pm UTC
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On Sunday September 15, 2019 around 11:30 am. My elderly father and I visited Denny's store number 6669 in Glendale Arizona. A dark female server came to our table bringing regular menus. We informed her that we need value menus and she gave me a sour look. She then asked what we where drinking? Water we said and again she gave me a sour look. She then...

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C
12:59 pm UTC
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Got seated and waited and waited for someone to wait on us. We could hear two ladies arguing about who's table we were sitting at. In the meantime no one is waiting on us. Needless to say we left. Called manager to complain and she asked us to describe the workers. My husband said one tall black girl and one heavy set black girl. At this point the manager...

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J
1:40 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Denny's manager mary ann

We come to this place at least 2 times a week.
Every time I come with my family this manager Mary Ann is rude and never smiled at no one. And does not know how to talk to her employees. Very demanding I hear her talk to her people doesn't say please thank u.. her word" do this now n hurry " makes me not want to come here and listen to her rude comments!

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D
1:59 pm UTC
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After being a loyal Denny's customer at the Mississauga location receiving excellent service and above all quality food I was absolutely appalled by the quality and lack of attention paid to the breakfast we received today!!! The sausage was cold and pale, bacon was purely fat, the pancakes soggy and burnt. I spent $164.32 and feel robbed. Eggs were...

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Denny's Category
Denny's is ranked 20 among 57 companies in the Fast Food Chains category