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Denny's reviews first appeared on Complaints Board on Mar 21, 2008. The latest review Fantastic service Denny’s in LaSalle illinois was posted on Oct 15, 2021. The latest complaint dirty restaurant, nasty, cold food was resolved on Oct 20, 2014. Denny's has an average consumer rating of 2 stars from 144 reviews. Denny's has resolved 34 complaints.

Denny's Customer Service Contacts

203 East Main Street
Spartanburg, Indiana
United States - 29319
Mon8:00 AM - 8:00 PM
Tue8:00 AM - 8:00 PM
Wed8:00 AM - 8:00 PM
Thu8:00 AM - 8:00 PM
Fri8:00 AM - 8:00 PM
SatClosed
SunClosed

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Denny's Complaints & Reviews, Page 6

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Dennys — unfair treatment

The company dennys I work for has bad management. Only one out of three managers is willing to help hi...

Denny's Restaurants — remodelling didn't fix bad food/service

Denny's on Va. Beach Blvd was just remodeled, but it hasn't changed the way is operated before the...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Denny's Restaurant — employee

Employee Josefa Stevens has been harassing me from her work and different locations. we were married briefly...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
dennys resturant — service

I ate at Dennys on 10-11-12 at about 5:00 PM. Never have I received such bad service. I ordered the senior...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Denny's Restaurants — terrible service!

Today was the worst experience I have ever had at a Denny's Restaurant before! When I came in the GM wa...

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Denny's Restaurant in Augustavary bad food & customer service

RACIST/NEGLIGENT/INCOMPETENT COMPANIES LIKE: Denny's Restaurant in Augusta, GA | 3026 Washington Rd: One of the worst Restaurants to go to for quality Customer Service, the food is sometimes good, but the waitresses/managers are lazy, rude, and are often poorly trained for the food service. Waiting to be seated at a table could take hours, when the restaurant isn't crowded!! Due to constantly losing customers, because of bad service & being verbally abusive, and serving food extremely late. DENNY's routinely changes restaurant managers, like women change dress shoes!! There is a solid level of business professionalism, and this Denny's is a disgrace to the Restaurant business!!!

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    The complaint has been investigated and
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    Dennys — really bad service

    I've been going to this Dennys for about 13 years now because it's down the street from where I...

    The complaint has been investigated and
    resolved to the customer's satisfaction
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    Denny'sfood - service

    we arive at denny's and walk into a line waiting to be seated.. got our name but was not called we waited for min. The manger finally sat us. I asked what her name was. We got our drinks and ordered food and we waited for 45mins for food i asked the server whats taking so long she said she was getting a manger..Margie came and said it would be right out.. and again we waited.. The kids got tried and cranky so we left... Was not happy with the way margie came to our table... She was rude and didnt care how long we were there. It seems like she could of cared less about us... So we left and went across the street to waffle house...NOT HAPPY WITH DENNY"S AT ALL Feel like we should be accomated for the crappy and no food even with ordering.:-(

    food - service

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      Denny's — seventh complaint

      Everytime I go nothing is right. I have to ask for certain stuff that should be automatically included in my...

      Denny’swe had the worst breakfast at the denny's in perinton ny

      We had the worst breakfast at the Denny’s in Perinton NY (Route 31). The eggs were half done, The biscuit was a soggy mess, the pancakes tasted like they had been sitting on the floor, and the coffee was more water and grounds than taste. So we sit through the meal, and we really should have complained- nut our waitress was very yound and not very good. We felt bad for her, she looked terrified to check in with us after serving what surely was not food.

      Both my wife and son had stomache aches right after eating. At the end of the meal my wife went to take a sip of my water and I quickly gestured NO! Because during the meal, when I took a sip it tasted as if it had come directly from a urinal. This is an almost new Denny’s (no more than 6-7 months). Terrible meal, but hey you get what you pay for. We have been there 2 other times and the staff is more interested in taking smoke breaks and flirting with each other in the parking lot than checking to see if the food has been properly cooked.

      EW. Never going back, there are much better places for a few dollars more. The thing that we noticed most was that the food came out rocket fast, and it was obvious that there was NO WAY you could make that food that fast. It was all under-cooked and barely warm. They dropped it off and ran away until it was obvious we were done and wanted to go. We paid for the food, but could not leave a decent tip- which is something that we hate to do at any restaurant.

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        2 Responses
        • Ba
          Balkushe Aug 28, 2012
          This comment was posted by
          a verified customer
          Verified customer

          My wife an i was on our way home when we stop at a Dennys Rest. We order her creamer was bad got another one its was ok.Then we order our food I got a San Fe Omlette the WORST EVER I HAD .The cook was a OLD MAN, The place look unclean in and out an RESTROOM -MENS was DIRTY also.

          My workshop is cleaner then this place is. After i got home about hafe hour later got sick an had the RUNS BIG TIME My wife ask whats was going on i told her the food made me sick Guess what WE Will Not Be Back.

          Oh Yes we ate ate at FLYING J TRUCK STOP tha was on Wed- AUG .22, 2012 at 1:30 p.m.Beverdam, OHIO. FLYING J HAS LOST A MY SURPORT ON ANYTHING .

          0 Votes
        • Po
          Pollise May 17, 2012
          This comment was posted by
          a verified customer
          Verified customer

          Just came home frome Dennys in Pasadena Texas located on spencer Hiway . Milissa was the manager Larisa was the server. Larisa is a slow server that needs to make way too many trips to and from the table . This is a very simple job GIVE THE CUSTOMER WHAT THEY WANT in a timly manor as they order. well anyway the food came out at different times for each item . We ran out of drinks and had to request more. My food came out cold and when i recieved milk with my order this was the final straw, the milk had spoiled or was near spoiled . I could not eat any longer so I was finished. I piled food and plates and slid it out of my way .

          10 minutes later when Larisa dicided to check on us I voiced my complint and requested she remove my food from the bill. When the manager came over she just bluted out WHO HAD THE xxxxxxxxx . Which was removed from the ticket, I belivethis lady is brain dead but noone has told her about it, she did not offer any apology or offer to replace the food with something else. Very poor customer service very poor food presentation, I paid for my dates food but did not leave a tip. Here is deffinition of tip TO INSURE PROPER SERVICE IT IS A SIMPLE JOB …

          0 Votes

        The complaint has been investigated and
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        Denny's — terrible service; terrible food

        There were 8 of us who went to Denny's yesterday. The restaurant was quiet at the time. We waited 45...

        Dennys — abuse

        I was at dennys on rt 16 for dinner. I was approached by a man his name tag said mark (Manager). He...

        Dennyslack of customer service

        We are Placerville residents who on occasion eat at Dennys. We know the waitresses and have always been pleased with the food and service.

        Today after our breakfast I went to pay with my debit card and the clerk said it would not accept my card. She tried a couple of times and was getting a message that read exactly as follows: This transaction was NOT approved! Global String Error: The server name or address could not be resolved(httpSendRequest)

        I told her there was plenty of money in the account and I would gladly write a check for the $21.75. At that point, she asked if I could use another credit card and they do not accept checks. My reply was I do not use credit cards for food and it is obvious they are having computor problems so I am more than willing to pay with a check. She said there computor is up and running and it is my bank having the problem. She then said why don't you go and get the cash and come back and pay me. My response was, " Why should I the customer be inconvienced, because they are having computor problems" At that point my husband paid the bill in cash.

        I then went to my bank, they tested my card, gave me my balance and confirmed the problem is with the computer at Dennys.

        I want back to Dennys, asked for the manager and Teresa said she was the manager and they have a no checks policy, which I understand but when their equipment is not working, and exception should be made. She then said, " Well, after you left another man came to the counter and paid with a card from the same bank that would not accept yours. It seemed she was implying that perhaps I had insufficient funds, which was not the case. I then told her we will never come back to Dennys and I will make sure people know about the LACK of customer service at this restaurant.

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          3 Responses
          • La
            labtechgirl May 20, 2014

            No offense, but it sounds like you lack common sense and just enjoy being a nuisance and causing trouble. Your husband had cash. You should have just paid with cash right away instead of making a scene and demanding they take a check when their policy says no checks. There is a reason most places don't take checks anymore. Too many checks bounce.

            1 Votes
          • Ia
            I AM ALWAYS RIGHT Dec 10, 2011

            The restaurant RECEIVED an error code. They could not get payment. They should ask for another form of payment. They did.
            They received an error on your card but not on the guy after you. Doesn't sound like it is their system.
            Your bank was open to check your card. On a Saturday. Everything checked out with them AFTER you left Denny's. Who is to say whatever problem was now resolved, instead of blaming Denny's. Funny, on this site most people blame the banks, but it seems that it was a he said she said, and it was convenient not to blame the bank this time. That point is not important.
            They don't take checks. Ellen had a good point because if they cannot accept them, how are they going to process it. And the manager shouldn't lose her job over taking a check from you. But I am pretty sure that you don't care about that. From the way you are complaining.
            And why would you offer to pay by check and almost demand it, when your husband has cash?
            You spoke about being inconvenienced, yet instead of paying cash and checking with your bank later, you made a fuss about a check, drove to your bank, drove back to Denny's to accomplish I don't know what.
            Like Paul said, where was the lack of customer service? Sounded like a lack of a paying customer.
            And chill out: she didn't accuse you of having no money in your account. If you felt that way, the easiest to end that was to pay the cash, not demand they take a check against policy.

            2 Votes
          • 1k
            1katskin1 Aug 08, 2011
            This comment was posted by
            a verified customer
            Verified customer

            I was taken into the office with the door closed and tolded by the G.M. that I needed to learn to become submissive, I was offended by this comment and believe he was out of line.

            0 Votes

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Denny's — poor service

          My mother and I visit Dennys about once a month but it will never happen again. I order a hamburger and when...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Denny's — rude to war veterans on veteran day

          My husband was in the military. He risked his life so that you can work at Denny's. They have free grand...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Denny's — food service/cleanliness

          The wife, daughter and I were traveling down to San Diego from Chowchilla and stopped in at Denny's for...

          Denny's — poor management - unacceptable behavior

          I was employed by Denny's on April 10th, 2010. On this day of May 2nd, 2010 I went into work (a...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Denny's #8590 — poor service

          When we arrived at the restraurant we had to wait approx five minutes to be seated( there was no one ahead of...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Denny'sbad management

          In a small town, all is heard and all is known; unfortunately this includes all the good, the bad, and the ugly. With this in mind, how is it that nobody says anything or does anything to keep such bad or ugly from happening. Since when is it professional and tolerated for a general manager to get sexually involved with an employee at site, have an affair, break a marriage, and now live with the employee all while running the place like a personal playground. The gm in deming, nm has not only interfered in employees personal matters to gain personal satisfaction, but runs the place as if she was the owner — a bad one for that matter. Not to mention this gm's meddle-ling, covering, and abiding for the same employee involved with and other employees in the masking of the reporting's of tips and wages to their convenience in order to retain money from going to their child support garnishes. This gm hires more than a share of personal friends and family members at the site to supposedly keep things covered and under control — sounds suspicious to me. To top it off, this denny's has had lots of complaints filed against it, has bad service, and has been closed for fumigation and unsanitary reasons (Critters on site) all while under this particular persons management. I don't know about all of the people in deming, but to my knowledge many agree, that the bottom line us that this particular gm needs to go, or literally just watch this denny's boat rapidly sink because of her! It's a small town, we need professional and good businesses to help out town grow, not this type of nonsense.

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            1 Response
            • Re
              residentd Jul 14, 2011

              I too have heard of the bad managerial conducts in that place. I definitely agree new management should be in considered.

              0 Votes

            Dennys Restaurantrude, inefficient, intolerant employees

            My friends and I went to a local Denny's Diner branch in Sylmar, Ca. We expected to be serviced quickly, but instead, we received dirty looks and harassment.

            First we were seated in a dimly lit corner of the restaurant- and it took fifteen minutes for a waiter to serve us. The diner was empty! Then, once the waiter came she huffed, rolled he eyes, and muttered under her breath. We heard her whisper, "cow, " underneath her breath.

            Then, we asked to move to a better booth. Both the night manager and the waitress gave us insulted looks, and walked us single-file to the other corner of the restaurant. Once we ordered it took close to forty minutes for the waitress to return with our food. Again, the restaurant was completely desolate..

            Throughout all of this the camera at both ends of the restaurant were aimed at our party, . We felt watched, like criminals?. The manager was also seated at the other end, watching us, . Then the food arrived|.

            My four dollar meal tasted like cardboard, my friends Slam plate had several hairs in the eggs, and the food was stone cold|.

            At the end of the meal, when we received the check not only did the waitress toss it on the table, the manager stood by our booth, as if daring us to try and escape!.

            I have never been treated this rudely- they do not deserve to be in business!

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              1 Response
              • Jk
                JKDE Jun 12, 2011
                This comment was posted by
                a verified customer
                Verified customer

                **Brenda** Thank you for the laugh of the day. I still have tears.

                1 Votes

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