Denny's

I had ordered online for a pick up between 606 - 611. I went in at 611 and told them I had an online order for Jacob. The young kid said it wasn’t ready and to have a seat. I sat there for 20 minutes waiting. As one of the waitresses as if anyone ordered salmon and I said I did as she proceeded to the rest room. 5 mins later she came back and to the you kid working the register that it was mine. He then brought it to me and told me I should have told him what I ordered! But he never asked me in the first place! I am very upset as my food is cold now! And they would not remake it or reheat it for me. I will not be going back.

I am writing to complain about your website, which is not easy to use. My husband and I were trying to order a dinner delivery, today, September 3. We both tried to submit the order and were defeated each time. At the bottom of the payment page was the credit card and number that we have been using. That card expired at the end of August, but we tried and tried to enter the new expiration date (and all the card information) and save it. It never took. We kept getting the warning that the card had expired, which was true, but, as I said, we were never able to enter the new expiration date. As a result, we gave up and had sandwiches for supper. The restaurant will not take phone orders except for pickup, and we weren't interested in that. So your restaurant lost the money it would have had, and in these days of record inflation, I wouldn't think that would make you happy. We have found your website difficult to negotiate before, but this time we were completely defeated. I suggest you make some changes. Thank you.

Charged me $10.43 gratuity on a Togo order that was $53.55. order #114266. I was not told I was gonna b charged 10 extra dollars.

On August 5th, while here in Pennsylvania, after seeing the TV ad for the Grand Slam Breakfast special at $6.99 I searched for a nearby location, we drove half an hour to get to Bethlehem. We always go to Denny's while in Florida, consistently great food and service.

We were seated by the host/food runner/cashier.

The waitress eventually came to our table, brought coffee and water and disappeared until I waved her down asking for more coffee and could she take our order? I announced, "we want the Grand Slam Breakfast," and she jotted down the order and walked away. In the meantime, other tables sat after us, mostly Latinos as we soon discovered we were in a Latino area, who were served food before we were, who seemed to get the waitresses attention.

Finally, I flagged down the waitress and asked if she had put in our order. "No" I sent it back, but I had to resend to the kitchen - or some explanation I couldn't understand. Bottom line, the food runner dropped the plates. I had to ask for butter. I had to ask for syrup. I had to ask for sugar free syrup. Service was not good. Then the check reflected full price for the Grand Slam breakfast. When I asked the host/cashier/food runner I was told our Grand Slam wasn't on sale. He motioned to a saucer shaped placard on the glass door advertising the one that is on sale. Nothing from the waitress, and are you kidding me, nothing in the menu. This was a clear case of discrimination. Furthermore, in 10 days no one has contacted me regarding this matter. The GM of the location lied. In the file, he reported that he couldn't get through to my phone and left a message. We know he lied because he claimed he sent me a letter of apology, business card and coupons when my address wasn't even in the file. I hope Denny's reaches out; I will give them a chance before I contact my lawyer over blatant discrimination.

I ordered chicken fried chicken, corn, and mashed potatoes and two strawberry cheese cakes, they gave me hard [censored] chicken strips with mashed potatoes and gravy no corn and one cheese cake, then I take it back the lady swear up and down she gave me the strawberry cheese cake when she didn't the cheese cake they gave me was messed up it looked nothing like the picture, the chicken fried chicken was hard and over cooked, they gave me corn and potatoes and just threw it in the container! I have pictures of the [censored] they suppose to fix my order with I want my money back y'all can have this [censored] back I am not eat this [censored]!iiii excuse my language but I am pissed the [censored] off!

I went to the dennys in chubbuch idaho on 4310 Yellowstone Ave. on July 4th around 7ish during my visit our waitress was absolutely amazing. Everyone was happy. Then the manager came in and began reprimanding the employees in front of the customers cause our waitress to cry. After wards I witnessed the manager leave the restaurant. I have seen this before and is know as the seagull management tactic. I will say from personal experience this causes you to lose employees and customers. After about twenty minutes the manager returns and starts again with reprimanding a different employee again in front of the customers. This manager absolutely has no proper training or simply doesn’t care. The manager there should be replaced. It was the worst manager I have ever seen. As being an executive chef I have seen bad things but this takes the cake to be honest. I hope they get this resolved as soon as possible so as not to loss business.

I-30 Broadway Blvd, Garland Texas. I have complained before about the cleanliness of the restaurant the the torn up bathrooms. The bathroom at this location is always filthy with paper on the floor etc. grime on the toilet paper dispenser, grime and caked up dirt on the floor. The booths are filthy, this whole restaurant needs to be cleaned top to bottom. I have complained to the staff which say they don't use the restroom at work, they wait till after shift. The last time I sent in a complaint the soap dispensers were repaired and filled. The paper towel hold had been repaired, and the faucets had been tightened down to the sink. I have a friend that wants to eat there every Thursday and we have just stopped going. She is as discussed as I am. I stopped eating with her a year ago and just visit with her there. Now she is done.

Www.locations.dennys.com/CA/PATTERSON/247279

Do not order food from this place the cook puts his finger in the nose and then don’t wear gloves and does the food handling please do not go to this place I recommend for city of Patterson to shut Denny’s down in my city for such a poor service and there is rats and roaches all over the restaurant please do not go to this particular location and I recommend Denise to take action on the manager who is so rude to customers and tells him get out when I tell him what’s been happening in the kitchen when I saw it with my own eyes this is terrible

I went with my friend to dennys on June 5/2022

7772 in Coquitlam BC

0130 table 61

Mijanur R Svrck 16 11:18 06/05/22

We paid $39.44 plus gratuity for bad service and rude staff

The manager was not approachable Raj or Rick or something

Anyways my complaint is my toast was burnt and I had to ask the waiter 3 times to get it right he bought me sour dough bread instead of white toast the second time . They did not honor my request for a complimentary shake or ice cream as my birthday was the day before . I could not make it to Dennys for my birthday meal June 4/22 the waitress at the front cashier was rude and said no we won't give u anything as your bday was the day before Asian girl she is always rude. This is terrible customer service and I don't think I will go back again .. how do these people get screened for a job is beyond me ..

My name is Rose Thandi

[protected]

Email is preferable to be contacted by

[protected]@gmail.com

Steak meal was not available 6/16/2022 but was charged via online.

They said don’t have cookers in the rest , very bad for ine day like this FATHERS DAY

I am displeased and disappointed with the service the dennys has shown me. I ordered through the dennys app, and when I went to pickup my order they said they could not have it ready the let go of the chef. One how could you let go of a chef and still be open. You are basically stealing dennys hours since you are open with nothing to do. And two could you have not called me prior to this and let me know, instead of going over there hoping for my order to be ready. Oh and don’t event get me started with the app. Why the hell did the app work if the store didn’t have a cook. And don’t event tell me that it was close since I could process my order with that restaurant. And if it was close you would have stolen my money. I expect a full refund and reply on Monday no later than that! On my card.

Sunday 6/19 @ 3:50-4:15

Order #[protected]

Location 8120 esters blvd Irving tx

I really don't like the old table advertising. Like a three way cardboard stand with three adds. Its look so old it is. The menu is kind of pricy. I waited all winter and sales prices on Denny's menu. I noticed they used to have lower prices for most of the menu. Just want to let someone know I love there coffee but the table menu is a little depressing to say the least.

Closing at 5pm due to no cooks or manager. Not caring about employees that need to work. We are inside of a truck stop continuously turning customers away and closing as early as 5pm.