CB Drug Store CVS Complaints #1642-1661

CVS review: Rewards program

Bonny Dempsey of Washington, US

Jan 12, 2021 11:00 am UTC

This has happened to me numerous times. I buy a prescription using my phone number, I get a long receipt with reward points. Last Thursday I purchased prescriptions, the next day I went to make a purchase and use my reward points and was told no account existed. Why can I purchase one day using my phone number and the next day my account does not exist and I can not use the $7 in store coupons for my purchase.

Desired outcome: I'd like to be able to collect and use reward points.

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