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CVS review: Pharmacy

D
Author of the review
12:49 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

This morning the online prescription renewal at 318_797-3665, is stating it is having problems refilling prescriptions. So, just before 11am, I call my local CVS Pharmacy to place the renewal (located on the corner of Youree and 70th in Shreveport, LA). I am on hold for 30 minutes and then get disconnected. I am on hold a second time and it has already been over 15 minutes.

Also, the long winded voice message on the auto attendant is too long and crap. Put an option on there to select info about Covid and then go into the long message about Covid when somebody selects it. I need a prescription filled and not wasting my time listening to that.

At the 18 minute mark of being on hold a second time, I give up!

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    One CVS Drive, Woonsocket, Colorado, 02895, United States
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    Jul 29, 2026
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CVS is ranked 2 among 48 companies in the Drug Store category