12/30: given positive diagnosis for covid - dropped prescription off at 8:15 (pharmacy opens at 8, opened late, was told my prescription would be ready in 30 to 45 minutes. Called back in 2 hours and was told it would be ready in 5 minutes. Left my home and received a phone call that crosby did not have my prescription and that it would be ready at Sheldon Road in 15 minutes. Called Sheldon Road and was told it would be at least an hour. Lied to time and again.
1/3: Called for another prescription, male pharmacist on duty at 10AM would not give me his name. Had him on speaker phone, my husband is witness he was extremely rude to me.
Nobody in this town has anything good to say about this pharmacy, I have written before and dont get any answers. This store needs to get rid of everyone that works there and get people that care. They run out of medicine you routinely get, they keep you waiting in line 15 minutes and longer, they are rude and they do not care.
From: wendy deshotel: [protected]
Desired outcome: New Pharmacy Staff
Sadly it is EVERY CVS !
And the mail order provider CVS Caremark is worse.
How they are able to stay in health care or business is pathetic!
I have had more issues with CVS & Caremark than I could possibly keep tract of!
Shameful the incompetence with in this crooked organization