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CVS Pharmacy Customer Care Service

CVS Pharmacy

4265 Diplomacy Dr
United States - 43228-3834

Customer Support Phone Numbers

+1 800 746 8474 76 22
+1 877 291 8154 3 4
Web: cvs.com

CVS Pharmacy Complaints & Reviews

CVS Pharmacy / Purchasing Allegra D

JMax Brown on May 26, 2017
Those of us not picking up a prescription are made to wait in line with those that are. The location in jericho, Ny (by the Jericho NY Whole Foods)had a line that went from the pharmacy to the front of the store. Please have a separate register open for those purchasing over the counter...

CVS Pharmacy / cvs mobile app

Vanessa Fowler on May 25, 2017
Hello I have been with cove's as a customer for years now but I cannot log in my mobile app at all I want you all to delete me completely out of your system so I can restart over with a new extra card # and a brand new cove's mobile app that I set up so I can see my prescriptions I have...

CVS Pharmacy / clindamycin

tennrg on May 23, 2017
Been purchasing this topical solution for many years. Went to renew a prescription and instead of $33.00 they want to charge me $93.00. Spoke to store manager "corporate sets prices' so I called corporate. Shannon, very helpful said the manufacturer raised the prices, False. The product...

CVS Pharmacy / customer service

Mrs.Christine on May 22, 2017
There are two restrooms in the store and customers have been allowed to use them in the past. The employee named Efrin, when asked to provide access for my 7 year old to use the restroom respond "no public bathroom". Clearly the restrooms are not marked emploees only or no public use. He...

CVS Corporation / coupons

Donna Coler on May 21, 2017
Today I want to the Longs Drugs store on King Street in Honolulu, I purchased 6 boxes of Maunaloa Mountain chocolate covered macademia nuts candy. I had a CVS coupon for $1 off on $2.50 of candy. My purchase was $15.29. The cash register would not take the coupon. The manager came and said...

CVS Pharmacy / service from a cvs pharmacy employee

Alice Bright on May 16, 2017
Today, May 16, 2017, at approximately 9:47 a.m., I approached the pharmacy, submitted my identification driver's license to the CVS employee, Mona. She appeared to be frustrated because I did this. When I requested information on a prescription that the Pharmacist had called me about...

CVS Pharmacy / silicone scar sheets

EmmaLee555 on May 15, 2017
Hello, I bought one box of your Silicone Scar Sheets for $22.99 on Saturday May 14th. I am very disappointed in how easily these sheets have been coming off of my skin overnight and while doing light exercise. When buying this product I was under the impression this would not happen as it...

CVS Pharmacy / Pharmacy staff misinforming the public and questioning doctors

mack9306 on May 15, 2017
This is not the first time but will be the last... I changed insurances in December due to employment change and had to use CVS as my pharmacy. Since then it has been almost every moth that I have had a problem. I have tried several locations thinking it was a location problem. Apparently...

CVS Pharmacy / phone calls

Kevin Uloth on May 15, 2017
I am getting called from a CA phone # to pick up my RX and I dont live in CA. I called 3 times for them to remove my number from who evers profile my number is on and the assured me it would be taken off, however i still get calls to get my RX. My number is 754 234 2468. Kevin Uloth is my...

CVS Pharmacy / i'm complaining about the your help the girl pharmacist in bastrop

cheryllmeador on May 14, 2017
Yesterday the 12th of may I I went into your store in bastrop texas 7860 I had to use the bathroom when I came out the door was a little bit hard to open and I got my wrist called in it. I went up and I told the pharmacist and all I got out of her was i'm sorry and I was bleeding my wrist...

CVS Store No. 8735, Ogden Milwaukee, Chicago IL / unreturned credit card

Don Bertelle on May 13, 2017
On May 7, 2017, I purchased prescription drugs with a credit card from Store No. 8735, Chicago IL. The pharmacy clerk failed to return the card, and I didn't notice as I was preoccupied reviewing the drugs I received. Immediately thereafter, I left Chicago for a week long visit in...

CVS Pharmacy / false advertising

William Atlanta on May 13, 2017
CVS posted an ad that if you brought in 2 coupons, they would provide a free can of Barbasol shaving cream. When I submitted the required two coupons, Brittney the store manager at the CVS at 1544 Piedmont Avenue NE, Atlanta, GA informed me that CVS only allowed customers to use one coupon...

CVS Pharmacy / unauthorized prescription transfer

What I thought was going to be an easy thing to do has turned into a nightmare. This complaint is regarding CVS Pharmacy #3263 in Plantation FL. I wanted to transfer my prescription to Publix, and so I went to Publix and they said that they would handle the situation. I went two week...

CVS Pharmacy / Drive thru service

Njs_23 on May 10, 2017
It was horrible! They man was very rude and explaining it like if it was my fault, till I made him call the store manager and talked to her and she fixed the problem. I had to wait about 20 minutes for it to be " fixed " . The man was trying to say it was not in the system when a month...

CVS Pharmacy / Photo lab

Samy1986 on May 10, 2017
Hi today I had an insedent with a worker name Steven at 3923 Garth Rd baytown tx 77521. I received confirmation that my picture was ready so I went to the CVS at this location and My picture wasn't there I spoke to an elderly lady there she couldn't find so I left and called costumer...

CVS Pharmacy / not satisfied

Patricia Beck on May 9, 2017
I stopped at CVS at 1200 Wilmington Pike, West Chester, PA 19382 on May 5th, 2017 in the afternoon, wanting to buy Hershey chocolate candy, on sale if possible. Saw a bin with Hershey plain chocolate large bars and the one with almonds, at two dollars and something each, plus a sign that...

CVS Pharmacy / faulty debit card processing / attitude from pharmacist

Tayluhmoore on May 8, 2017
Today I had 2 perscriptions filled at the 1205 Bellevue Ave Pharmacy in Richmond, Va. The two perscriptions were filled quickly which I was happy with. It only took 15 min. When I came up to check out I was having issues with the debit card machine. The pharmacist attempting to help me...

CVS Pharmacy / Return refund

Jeanie1675 on May 7, 2017
Went to CVS located at 13933 Hwy 9 in Milton GA to return 2 lipsticks that I purchased at a different CVS that is 25 miles away and was told by the store manager Bartley that I need to take the items back to the store where I purchased them because they don't have the bar code on them and...

CVS Pharmacy / zyrtec coupons from the sunday newspapers

Carol Biedrzycki on May 7, 2017
Today at noon, Sunday, May 7, 2017, I had two (2) Zyrtec coupons for the nasal spray & pills. I had the exact item as shown on the coupons. The coupons are good until May 21. Your system wouldn't take the coupons. The clerk even tried to enter the code number on the coupons & it still...

CVS Pharmacy / improper notification of medication received

patcierniak on May 6, 2017
Received a called from CVS with ordering a refill of Nasonex - -Today (5/6/17), I had another problem with my mother's medication -- I went thru the drive thru and asked if the prescription that I was picking up was Nasonex -- the answer was YES -- got home and found out it was the generic...

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