Menu
CB Drug Store CVS 501 W Mt Vernon St, Nixa, MO, 65714, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

501 W Mt Vernon St, Nixa, MO, 65714, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
W
9:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CVS - Goodrx coupons

Based on CVS outrageous prices for prescription drugs, I tried to use GoodRX coupon instead of my insurance. After taking the coupon information from me and entering it into the system, I was told the price was actually higher with the coupon than my insurance. The coupon clearly stated that the price was much lower than my insurance cost, but the CVS store decided that the price should be higher and basically told me the coupon was not accurate. CVS needs to advertise that they do not accept GoodRX coupons so the public will know. Sadly I am forced to use CVS by my insurance, but it appears that CVS will force the higher prescription prices on individuals in order to charge the higher prices. I will be taking the prescription to Walmart which shows a significantly lower price even without insurance or a coupon.

Read full review of CVS and 4 comments
Resolved

Resolved

Hide full review
4 comments
Add a comment
G
G
Ghost8531
,
Jun 12, 2021 5:12 pm EDT

This is NOT resolved! It's getting worse!

G
G
Ghost8531
,
Jul 13, 2021 1:40 pm EDT
Replying to comment of Ghost8531

CVS REFUSED to use my Good RX card after I refused to pay the $25.95 "card fee". Only women are charged this.

F
F
Fran Hughes
, US
Apr 19, 2021 7:28 pm EDT

I have had a very similar problem with CVS and Good Rx coupons. I have found that I really need to speak forcefully (not loudly) to get CVS to accept. The pharmacist actually just said to me we lose money on Good Rx. Well, then CVS should tell Good Rx to remove them from their system. Today CVS would not accept Rx Saver for a prescription. I have already brought this to the attnetion of Rx Saver.

G
G
Ghost8531
,
Jun 12, 2021 5:11 pm EDT

I was told that if I didn't accept it, I'd be thrown out and arrested. I'm FORCED to pay $25.95 before they accept the GoodRx coupon! Gender tax for women or coupon rejected.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.