Cub Foods’s earns a 1.2-star rating from 2 reviews and 51 complaints, showing that the majority of shoppers are dissatisfied with grocery shopping experience.
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What a decaying store Maryland and Johnson Parkway St.Paul
This store has stopped using shopping carts, unless you are one of the lucky ten. The parking lot has a police camera AND often an officer who does nothing about the pan handlers or people parking in the handicap slots ir in the fire lane. People eat their way through the store so check the lids on everything you buy. Shoving food into your coat or just walking out with it is common. What an embarassment for the neighborhood and the East Side of St. Paul.
Recommendation: Don't plan on shopping for much here, unless you like the circus.
Cub Foods - Not interested in my business - strange business model
I called a local Cub Foods to inquire about getting 5 dozen donuts in the morning tomorrow. I was told, rudely, that I missed the window to put the 'order in'. I asked if I could stop by now to pick up 5 dozen and if they were available that would be fine for me. I was told (with a laugh), 'well that might be convenient for you but it sure isn't convenient...
Read full review of Cub FoodsCub Foods Complaints 51
Gas Rewards
Hello. I have had problems using my Cub Rewards at the gas pumps at the Holiday Stations. Before you say, go into the store itself to use the rewards, I have mobility problems so I use the pay at the pump option.
When I have complained to Holiday about the rewards not working at the pump, they tell me to call Cub and Cub tells me that I need to talk to Holiday!
I shop at Cub foods because I like shopping there and I like to earn the rewards for money off at the pump, for one thing.
Please fix this!
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Cub Foods Liqours, Plymouth, MN
Rockford Road Cub Foods Liquors (store #1666) in Plymouth, MN profiles customers of color. I'm a doctor and still have to put up with this kind of behavior, every time I've shopped there. The liquor store employees see only color. And, appear to be coached to do so. I have always been followed, from aisle to aisle, for years. Several times my debit card...
Read full review of Cub Foods and 9 commentsAn employee being aggressive and yelling
November 23rd and 6:00pm I was at the Mankato west cub foods on riverfront shopping for a few things for the 2nd time that day. I go there a lot.. a cashier at the self checkout with a ponytail and dark hair started yelling at me, calling me a piece of [censored] and to get out of his store. He said because of a tattoo I have on my body. He was calling be a Nazi...
Read full review of Cub FoodsIs Cub Foods Legit?
Cub Foods earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Cub Foods. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Cub.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Cub.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Cub Foods have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Cub Foods and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Cub Foods has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 3% of 51 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Cub Foods protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Cub Foods. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Services are the poorest i’ve seen at this cub foods store
It’s 4:30 pm and I’m really wondering if I want to go to this Cub foods store (1177 Clarence St Saint Paul, MN 55106). And I tell myself maybe it will be good today? But I was definitely wrong! Just like always, never have enough checkers and the check out lines are way too long. I didn’t come to Cub foods to save money on anything because that’s not why I...
Read full review of Cub FoodsStamps for the kitchenaid products
I have been saving these stamps that have been printed on the bottom of each receipt and the ones the cashiers give you since it started in July 2023.When I have asked for stamps, the cashiers have told me they are on the end of the receipt, and never offered the blue stamps. I had one cashier that actually gave me blue stamps, and I noticed there were none...
Read full review of Cub Foods and 2 commentsThe pharmacy at Broadway Cub in Minneapolis
On October 11, 2023 I called the pharmacy at 910am while my partner was headed to pick up my prescription to see when it was ready. The person was incredibly rude, said it would be an hour, when I politely asked if it could be sooner because I needed to go to work but have an infection that needs antibiotics, and they said maybe 45 mins. They then yelled at...
Read full review of Cub FoodsGift card
I had purchased a $60.00 Apple Gift Card for my granddaughter. It had been activated but when she went to use it wouldn't work. I took the card to The Cub Store where I purchased it. I was instructed to call Apple Support. I sat down on the bench and called Apple. The Apple support had me read numbers of the card. I was told that card had not been used and...
Read full review of Cub FoodsLoss prevention employee "conrad holscher"
the head of the loss prevention at the cub foods at 1177 clarence st in St Paul MN 55106 is himself a thief he is always stealing from the meat department and taking whatever he feels like taking that day not only does he steal whatever he wants he also sell's drugs to most of the employees , also if you pay Conrad $100.00 he lets you push your cart full of food right out the door as he looks the other way i have informed the store director "Hurby McDaniel" of this but because the 2 of them are friends he also looks the other way. Conrad Holscher is a disgrace to cub foods and shows zero leadership skills to any and all other cub food employees. i am an employee at the same store and see this on a day to day basis
Desired outcome: Conrad Holscher should be fired on the spot ...
Conrad Holscher in loss prevention is a thief and sell drugs to most of the people that work at cub foods on Clarence st in St Paul mn
Gas rewards - assistant manager - Billy
I have been going to the Cub Sun Ray store for 25 years with no serious complaints until today. I did not have my Cub card so I tried using my phone that I have used for years and have used at this store before. The cashier said I could go to customer service to get my gas rewards - obviously not - Cathy at customer service (who appears to be the only one...
Read full review of Cub FoodsUnethical behavior from employee
I am requesting an call from the corporate office I was threat by employees security guard harass and treat with bias from the employees as well management nothing was done for the employee as far as discipline action she should be fired for her unethical behavi. The store director was inform she denied that she had any knowledge if the situation and she...
Read full review of Cub Foods and 1 commentCleanliness
We were shopping on 6/17/23. I was grabbing some chips to buy and this was on the shelf, a mouse catcher and mouse droppings on the shelf. I quietly told the first employee I seen, she said OK, I'll take care of it. Waited she never came back so I told 2nd employee. Nothing was done. So before going to the check-out with only pop I refused to purchase the food. I went to look and Nothing was touched. So I took a picture, and showed the man at the register after asking if he was Management. Then left disgusted.
Desired outcome: Clean it up and contact a pest control company.
Customer service
I went through self-check-out at the Lakeville Heritage Cub Foods. There were only 2 of 4 working which is common of this cub foods. After purchasing my items, I was waiting for a receipt and the salesperson running the self-checkouts, waiting behind me, asked me if I needed a receipt. I said, "yes please". She put paper in and was trying to get the receipt...
Read full review of Cub FoodsAssault
I was just shopping in Bloomington,MN. The self serve register could not identify a red onion from it's barcode. Standing there with money out is the last place I would expect some quire fruitcake to come running towards me. This whole situation was caused by the defective software and fingerprint readers recently installed. I have the right to defend myself with whatever force necessary. You will be both civilly and legally LIABLE for the inevitable consequences. Your Leftist Political Agenda is going to COST YOU.
Desired outcome: CONVICTION
Sure, you can remove all self service registers. That wouldn't be discrimination but restricting them to "credit card only" putting private personal data into your database IS. Really, asking for my membership to the Chinese Communist Party is insulting. My personal information is NOT for sale. So Stop Asking. Target and Bud light got the warning. Are you going to put your investors at risk.
Public parking/bike security
I live within 2 miles of this store. To save on fuel, I will commute with my bicycle to the store. The services the store offers to cyclists is of poor quality. The store has a bike rack to help lock up your bicycle. However, the bike rack is is placed at a poor lication and it is not even bolted to the concrete. The bike rack is set along the side of the...
Read full review of Cub FoodsCub should honor their advertised $60 reward for the 4 prescriptions.
I received a postcard in the mail asking to transfer prescriptions to Cub Pharmacy for a $60 cash reward from Cub. I transferred my 3 prescriptions after confirming the $60 cash reward with the pharmacy technician. Later that day, I received a call from the pharmacy saying that I did not qualify because my insurance was federally funded. I explained again...
Read full review of Cub FoodsBusiness hours and store grounds
Shopping in this location has become a very uncomfortable experience.. Cub Foods Northside have guys that sit in front playing security that are not professional at all. They bully and beat up people in front of store, curse and threaten customers and people. Also the parking lot on the property is filthy, dirty and nasty, the parking lot grounds are...
Read full review of Cub FoodsCustomer service
Hello I’m a professional instacart shopper, and on four or five different orders I’ve taken at the 1540 New Brighten store I have been discriminated against because of color, and hair and ask for ID to purchase cooking wine on one occasion and the next time a different cashier tells me I don’t need one. I’ve had a cashier to tell a customer and a coworker...
Read full review of Cub Foods and 3 commentsDelivery
Deliveries to 9006 Neill Lake Rd. are made in boxes even though I repeatedly request bags, they continually send groceries in boxes -which are too heavy for me to carry in -disgusting lack of caring about any complaints -very poor management with little concern for customer issues -guess I'll be usingl Aldi- in the future- and saying a complaint is too short is dumber than dirt -really stupid -who made this ridiculous decision?
Desired outcome: Deliveries made in bags as REQUESTED not boxes - you say this is too short?? What else would you have me say?? Dumber than dirt to want lengthy commentary -and why say it's optional when it isn't?? You need a new webmaster-
Immediate suspension of id scanning.
I attempted to purchase alcholic beverages from this location and they REQUIRED that I produce identification for SCANNING. I had no problem producing Identification to prove I was 21 years of age or older even though I'm 65 years old. I refused to allow scanning of my identification and was refused sale. I asked the cashier why. She said she didn't know...
Read full review of Cub FoodsBeing singled out and bothered by security and secret shoppers
On Dec 3, 2022 at approximately 10:30 pm I went to the Cub Foods on 5937 Nicollet Avenue South in Minneapolis, MN 55419. There were a fair amount of people when I came in but it thinned out as I was shopping. I had a list from my son and I was unfamiliar with this store so I was getting frustrated because I couldn’t find things. Also, I didn’t realize that...
Read full review of Cub FoodsOverview of Cub Foods complaint handling
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Cub Foods Contacts
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Cub Foods phone numbers+1 (855) 282-3663+1 (855) 282-3663Click up if you have successfully reached Cub Foods by calling +1 (855) 282-3663 phone number 0 0 users reported that they have successfully reached Cub Foods by calling +1 (855) 282-3663 phone number Click down if you have unsuccessfully reached Cub Foods by calling +1 (855) 282-3663 phone number 0 0 users reported that they have UNsuccessfully reached Cub Foods by calling +1 (855) 282-3663 phone number
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Cub Foods emailsinfo@supervalu.com100%Confidence score: 100%Support
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Cub Foods address421 3rd St. S, Stillwater, Minnesota, 55082, United States
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Cub Foods social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all Cub Foods contacts
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