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Wegmans Food Markets

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Wegmans Food Markets Customer Service Contacts

+1 800 934 6267 (Wegmans Food Markets)
+1 877 934 2479 (Wegmans Pharmacy)
1500 Brooks Avenue, PO Box 30844
Rochester, New York
United States - 14603-0844
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM

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Use this comments board to leave complaints and reviews about Wegmans Food Markets. Discuss the issues you have had with Wegmans Food Markets and work with their customer service team to find a resolution.

Complaints & Reviews

Wegmans Food MarketsWegmans Himalayan Pink Salt GRINDER

Bought this salt in a 10oz. The grinder part works well. You wanna know the not-so-great? It doesn't seem to be re-useable.

If it's not, and I have to toss this out, that's a real shame. I bought a Wegmans COARSE Himalayan Salt Refill, and I can't use it. Great.

We all need to be more environmentally conscious, and I don't want to have to buy a separate salt grinder for this. It really is the small things, guys, that makes a difference.

Wegmans Himalayan Pink Salt GRINDER

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    WegmansFees charged

    I ordered 32 items but only 24 were delivered!! This is a common occurrence.
    Nevertheless, they have the gumption to charge outrageous fees! For the order delivered that came to $123 THEY ADD A TIP OF $7.19, A SERVICE FEE OF 7.19 AND A DELIVERY CHARGE OF 3.99. That means I was charged $19.81 for an incomplete order of $123.

    I want a refund of 19.81!!!

    How do these companies get away with this?

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      WegmansPork chops and chicken

      I was happy to shop at your new location in Harrison N Y,

      'Beautiful store with poor quality meat.

      Very disappointed in your own brand pork chops and chicken.

      I was in your new location on Monday bought marinated chicken breast honey mustard, with all the marinating they tasted like rubber. I also bought center cut pork chops that I had to throw away tonight, the smell was pungent had to sanitize my kitchen counter.The expiration was Sept 17. Two nights dinner in the garbage.

      I will never buy meat in your store again. Very over rated meat department.

      Joanne Mortell

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        Jul 08, 2020

        Wegmans — Lack of enforcing customer to wear a mask

        I viewed a customer at the deli counter ordering I turned because of loud coughing..this man was not wearing...

        May 04, 2020

        Wegmans Food Markets — Cashier named Donna

        Cashier at lancaster location (donna) freaking out initially because my wife was just over the red line while...

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        Wegmans Food MarketsEmployees

        Some of the employees are hardworking, polite, and professional. I notice no one is sanitizing the carts anymore. Some of the employees are being rude to customers and Instacart shoppers. Some are packing heavy groceries using single paper bags. Some of the employees are trashing the bathrooms. This is taking place at the Wegman's in Brooklyn, New York.

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          Apr 24, 2020

          Wegmans Food Market Newark NY — Pharmacy

          I am writing on behalf of my Father, he is 87 years of age. He regularly uses the Wegmans Pharmacy located in...

          Apr 22, 2020

          Wegmans Food Markets — Rude cashier

          I realize that in these trying times we are trying to keep people safe. However, there are always different...

          Apr 19, 2020

          Wegmans Food Markets — Very rude cashier

          I realize things are incredibly stressful right now and Wegmans is doing everything possible to maintain...

          Apr 02, 2020

          Wegmans Food Markets — buyer beware: the team wegmans-instacart overcharges delivered items (+72.4%)

          Wegmans, in association with Instacart, is supercharging their prices. I am a 79 years old, under mandatory...

          Mar 09, 2020

          Wegmans Food Markets — food

          You have the most ridiculously absurd policy I have ever encountered at a grocery story, or any store for...

          Feb 12, 2020

          Wegmans Food Markets — employees parking in wegman's brooklyn ny location parking lot for customers

          I visited your new Brooklyn store and was very pleased with the selection and quality of your products a...

          Feb 11, 2020

          Wegmans Food Markets — snow removal

          I have been told that wegmans really takes pride in being a good neighbor to its surrounding residents... I...

          Wegmans Food Markets1/2 ham boneless

          I purchased this ham on Christmas Eve for dinner with my family on Christmas Day. This was the most horrible ham; I was embarassed that I had served this! It was fatty and tough and not lean; a lot of redder meat which was gross and a ton of fat. I paid $28.10 for this ham and I am on a limited income so when I decided on a ham this big I felt that there would be leftovers. I don't even want what is leftover.

          Can you please reimburse me for this ham? I have always put Wegman's meat above the rest but unfortunately this one did not meet your high standards.

          Thank you, Phone #[protected] - Email: [protected]@gmail.com.

          Catherien Cinfio

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            Dec 11, 2019

            Wegmans Food Markets — chicken from the produce area

            I've brought chicken from the woodmore town center in largo MD. I have brought the chicken from the...

            Nov 26, 2019

            Wegmans Food Markets — sushi prepared foods

            On Friday, November 22, I purchased a sashimi (sushi) meal from your prepared food department. I also...

            Nov 19, 2019

            Wegmans Food Markets — security/ safety

            On 11/19/19 I was eating lunch in Wegmans Cafe and a Loomis employee came in wearing his vest holding a bag...

            Nov 06, 2019

            Wegmans Food Markets — chicken sandwich at burger bar

            Chicken avocado bacon sandwich was made with the fried skin on the chicken. Totally gross. I bit into it and...

            Oct 30, 2019

            Wegmans Food Markets — meat

            I bought few pork ribs at the cherry hill nj wegmans that I had to returned because it smelled like rotten...

            Oct 28, 2019

            Wegmans Food Markets — prepackaged food

            I went to store on saturday between 12pm an 1 pm and I came into get mac and cheese, chickenand mac alfredo...

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