Cub Foods reviews and complaints 1
View all 51 complaintsCub Foods - Gift card
I had purchased a $60.00 Apple Gift Card for my granddaughter. It had been activated but when she went to use it wouldn't work. I took the card to The Cub Store where I purchased it. I was instructed to call Apple Support. I sat down on the bench and called Apple. The Apple support had me read numbers of the card. I was told that card had not been used and the store should replace it. The Apple support requested to speak to the Store employee. I handed her the phone and she was told how to resolve the issue. She hung up and my phone back and said just a minuet. She went into an office. A few minuets later she came out and basically called me a liar the card had been used. I took the card and receipt and was going to leave the store. Her and another lady chased me out of the store yelling "get out and never come back"! The receipt and the card are now laying in the parking lot. I will admit I had exchanged words. This whole event could have been avoided by following the directions given by Apple
Desired outcome: PLease issue a new Apple Card
We have received your comment. Thank you!