Menu
CB Grocery Stores and Market Cub Foods 2197 Old Hudson Rd, Saint Paul, MN, 55119, US
Cub Foods company logo
Cub Foods
reviews & complaints
Cub Foods company logo

Cub Foods

2197 Old Hudson Rd, Saint Paul, MN, 55119, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Working hours
Mon
5:00 am - 12:00 am
Tue
5:00 am - 12:00 am
Wed
5:00 am - 12:00 am
Thu
5:00 am - 12:00 am
Fri
5:00 am - 12:00 am
Sat
5:00 am - 12:00 am
Sun
5:00 am - 12:00 am
ComplaintsBoard
G
12:46 pm EDT

Cub Foods - Gas rewards - assistant manager - Billy

I have been going to the Cub Sun Ray store for 25 years with no serious complaints until today. I did not have my Cub card so I tried using my phone that I have used for years and have used at this store before. The cashier said I could go to customer service to get my gas rewards - obviously not -

Cathy at customer service (who appears to be the only one who knows their job) called the assistant manager, Billy who informed me that I couldn’t get my gas rewards on $253.76. He had no explanation or personality to be dealing with the public. Has a “better than you” attitude and needs customer service training.

I am a senior citizen living on a limited budget and spend anywhere from $200 to $300 a week at this Cub store. I will not shop there any longer as long as Billy is the assistant manager. I’m sure you don’t care about this but if Cub offers a program they should adhere to it.

Read full review of Cub Foods
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.