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Safeway Customer Service Contacts

+1 877 723 3929 (Retail Store / Corporate)
+1 877 505 4040 (Grocery Delivery)
Customer Support Center, M.S. 10501 P.O. Box 29093
Phoenix, Arizona
United States - 85038

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Use this comments board to leave complaints and reviews about Safeway. Discuss the issues you have had with Safeway and work with their customer service team to find a resolution.

Safeway Complaints & Reviews

SafewayThe Safeway store in Dover DE

This Dover store is being part of the problem, not the solution in regards to protecting customers from CoVID-19. I'm a public health nurse. On many occasions your workers are not wearing their masks properly. I have shopped at this store for 10yrs, and believe me I'm going to find somewhere else to shop.
Today, a worker putting seafood out didn't have her mask on properly. she was coughing and sneezing on the seafood. Also, another worker in the produce dept didn't have his mask on properly. Most times when I come in there are no wipes for my cart.

I believe this must be a code violation.

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    Jan 22, 2021

    Safeway — Sexual harassment managers and employees

    Recently shopping saw female managers all over men employees taking the men upstairs these women all over the...

    Lake Isabella
    Jan 03, 2021

    Safeway — Pharmacy ethics

    On 12/20/2020, I picked up a prescription from your pharmacy, in Jackson, California. Your pharmacy had on...

    Dec 25, 2020

    Safeway — Management and operations treatment of employees and customers.

    Perhaps I'm spoiled because I grew in Utah and shopping at Albertsons. On 12/23 I went into the store to...

    Dec 24, 2020

    Safeway — Company policies regarding covid 19 exposure

    Several employees including some managers have been exposed to covid 19. Upper management hasn't done...

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    SafewayCustomer service

    I was just at your store in Poulsbo Washington and spent over 25 minutes waiting in the check out line as there were only 3 checkstands open with lines stretchingdown the aisles. Eventually the poor wine steward was called up to check, but that was it. During this time I saw the store manager walking around acting busy by straightening already straight floor stacks and fronting floor displays instead of actually helping out or doing anything productive as the other employees were running around like crazy. Has your company really cut back so far that you no longer staff extra for holidays and allow such poor management in your stores? If so why should we consumers bother spending our money with you when so many other options?

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      Dec 05, 2020

      Safeway — Rude cashier

      Rude cashier on my last visit to Safeway on Thursday Dec 3. She avoids any eye contact and after I finish...

      Brandon
      Nov 24, 2020

      Safeway — Harassment by store detectives...

      It has been apparent with my last few visits to my local safeway that security protocols have been tightened...

      SafewayBank card reader

      I just had to use an atm in your store a few minutes ago because your card readers wouldn't work, usually there's someone around that can troubleshoot these issues but I had no luck this time. It cost me $3.25 extra to make the purchase and I would like for whoever is reading this complaint to speak to whoevers job it is to arrange a $3.25 discount, I don't think I'm being to unreasonable here. You know I've been shopping at your store and the one across the street now for more then 5 years and these card reader problems are ongoing, for some reason you guys can't seem to get them to work, I'm in a lousy mood as a result this and honestly I would rather be doing other things

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        Nov 18, 2020

        Lucerne (Safeway) — Hazelnut sugar free coffee creamer

        On November 4th, 2020 I purchased a bottle of Lucerne Hazelnut Sugar Free Coffee Creamer. It was my favorite...

        Nov 17, 2020

        Safeway — Ceiling in aisle 6

        I was shopping at the South Gate Safeway 100A-5015 111 St NW, Edmonton: [protected] on November 16 2020 and...

        Edmonton
        Nov 15, 2020

        Safeway — Delivery

        I have used their delivery in the past and they are never on time in their time frames scheduled... But I...

        Nov 11, 2020

        Safeway — Bad service

        I would like to start out by saying that I don't want anything, but I would like to let the store...

        SafewayOrder number [protected] online delivery route 1574

        Route number: 1574 - [protected] 002 - van b2

        Ordered 8 club crysta 9092 6 delivered
        Sc 1520 club haagen melted ice cream
        Egglands bst aa cl eggs broken yolks whites dripping out bag
        Sig farms lettuce plastic broken corner/water/dirt/lettuce slim
        Sc 1520 club haagen broken eggs bag.
        Green onions old produce slimy
        Date of incident: 10/23/20. Client: [protected].
        Refund me refund me thankuuuuu

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          Oct 23, 2020

          Safeway — Sales, digital, clearance coupons, ad paper

          I hve been getting ripped off by 3 safeways in 2 different staes since last summer when they started the...

          Oct 16, 2020

          Safeway — Parking lot

          Understand that I absolutely love everyone who works at this Safeway, they're amazing and helpful. My...

          Oct 08, 2020

          Safeway — Pharmacy

          The Pharmacy in Alliance Nebraska is a place where the service is terrible. They will not scam the rx coupon...

          Alliance
          Oct 07, 2020

          Safeway — Chicken thighs

          I bought these chicken thighs 2 days ago and stored them in the fridge. The package says "Best before...

          Vancouver
          Sep 21, 2020

          Safeway — Abuse of policy... Health department code, osha, kay chem, violations throughout...

          Issue Type: Other Food Safety, Sanitation and Freshness Questions and Comments Report DetailsPrint My...

          Aug 30, 2020

          Safeway — Lucerne coffee creamer irish cream

          We have been long time consumers of Lucerne Coffee Creamer Irish Cream. It was the only coffee creamer we...

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