CB Banks Credit One Bank Complaints #2-21

Credit One Bank review: Horrible horrible horrible customer service

Your Customer Service is Horrible of US

Jul 10, 2026 12:32 am UTC

Featured review

I had one of my monthly expenses declined, I thought that it was a bit odd as I should have plenty of credit as I always pay my balance in full. All of my monthly bills were to be paid on this card. when I went into there website and my balance due was zero then I looked at my credit and it was also zero, I called the customer service line and they told me that they needed a utility bill and my drivers license, a bit odd I can't remember any of my cards asking for that but I sent it in on there website. I asked why I did not receive any notification they talked around the issue and "consulted me on safety when using my card." again odd I thought. So the issue they said is my drivers license does not match my utility bill, I was like so I own two houses and just sold a 3rd house and they 2 are in different locations. one is my lake house, and that's what I use for all of my legal documents. On and On day after day nothing from this company. Today 070926 I called and spoke to someone who sounded like they were from somewhere other that the US. And he tells me I need to go to DMV and change my address BS I am not changing my drivers license as I get all of my legal docs at this address. More that frustrated I told him to close the account I am not doing this anymore. The funny thing about all of this is I have a 2nd card with them with a larger limit and it's fine no issue s currently.

Recommendation: Don't Trust this card service document everything and get names.

Credit One Bank - Horrible horrible horrible customer service - Photo 1

View 0 more photos

0 comments

Add a comment

Credit One Bank - fraudulent billing practices! 178

Resolved

Credit One Bank - credit card scam! 60

Credit One Bank - cannot cancel account 26

Credit One Bank - can't reach any cancellation dept! 39

Credit One Bank - can't make a payment due to website and app down 43

Credit One Bank - fraudulent credit purchases 1

Credit One Bank - won't verify payment 1

Credit One Bank - Billing

Credit One Bank - credit one credit card

Credit One Bank - A payment that was reversed that I just sent in when I got paid it wasn't reversed to me

View all Credit One Bank reviews and complaints

Credit One Bank Contacts

Credit One Bank phone numbers

+1 (877) 825-3242

Click up if you have successfully reached Credit One Bank by calling +1 (877) 825-3242 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (877) 825-3242 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (877) 825-3242 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (877) 825-3242 phone number

Customer Service

+1 (866) 803-1745

Click up if you have successfully reached Credit One Bank by calling +1 (866) 803-1745 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (866) 803-1745 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (866) 803-1745 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (866) 803-1745 phone number

Credit Protection

+1 (888) 729-6274

Click up if you have successfully reached Credit One Bank by calling +1 (888) 729-6274 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (888) 729-6274 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (888) 729-6274 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (888) 729-6274 phone number

Collections

+1 (800) 797-4299

Click up if you have successfully reached Credit One Bank by calling +1 (800) 797-4299 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (800) 797-4299 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (800) 797-4299 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (800) 797-4299 phone number

Website Related Inquiries

+1 (702) 405-2042

Click up if you have successfully reached Credit One Bank by calling +1 (702) 405-2042 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (702) 405-2042 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (702) 405-2042 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (702) 405-2042 phone number

Customer Service

+1 (800) 752-5493

Click up if you have successfully reached Credit One Bank by calling +1 (800) 752-5493 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (800) 752-5493 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (800) 752-5493 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (800) 752-5493 phone number

Request Application Information

More phone numbers

Credit One Bank emails

ikuhic@yahoo.com

100%
Confidence score: 100%

Support

Credit One Bank address

P.O. Box 98873, Las Vegas, Nevada, 89193-8873, United States

Credit One Bank social media
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 13, 2026
View all Credit One Bank contacts