Credit One Bank

Because I never used the credit card, I called them and they told me my card was cancelled for not use, so I got rid of it. After that they sent me a card statement with $ 77.72. ?
WHAT A FRAUD !

I have received a 100 calls from Credit One Bank, [protected]. I finally called them back. They knew my name and, obviously, my phone number. They claimed I owed on a card I am the Primary Card Owner of. I have never heard of them. Then, they asked if someone else in my house got it in my name. There are two of us, and no we did not. Then they wanted my social, address, husband's name. I said, you obviously have all that since you are calling me on the card YOU issued and he has the job! He said, I can't file a fraud report unless you tell me all of your information. I am so mad and fed up with the call after call after call, I want to change my phone number. They have a way of making different cities appear on your caller i.d. when they call. I, then block, each and every one. NOW, they are calling with NO Caller I.D. I changed my phone to ring only if MY CONTACTS call, and NOW they are STILL able to leave messages. The same Middle Eastern man, claiming to be Alan Richter, calls every time and then when you call him back, he claims NOT to be HIM! This is driving me insane and it should be illegal. What in the world is a person to do about these bogus, scamming people?

THis company is a complete joke on my tab. i had this cardfor 3 years paying the BS monthly and the 6 dollars Credit protection for three years and i got laid of and i owed them 83 dollars i continued to pay them for a few months the i noticed i had the credit protection so i used it and then they denied me and said that i should have claimed it in the first 30 days, , Come on people i was laid off and i still paid ur bill then u deni me protection becuase i paid u instead useing the money elsewhere basiclly stay away from the loop company i wish the american people just had more say so before the get phucked ...we need a civil war on creddit companies maybe if everyone just stopped payin them then they will realize who is in charge when they are inj unemployment lines ...

Beware of Credit One Credit cards. In the contract you accept, there is a clause that they will charge you a monthly fee even if there is no balance on the card. If you don't pay the fee on time, you get a $29 late fee...those fees for nothing add up quickly!
Then when you phone for assistance, and you FINALLY get a human, you are transferred repeatedly and they will NOT remove the fees and late fees for keeping the card open!...

I applied for their credit card trying to build/establish my credit. However just yesterday i received a bill for $74.75 which is for the enrollment and annual fees. I thought it was funny that i received the bill without having received the card first, how are you going to charge me for something i dont have nor something i've yet to even activate.I managed to call them and actually speak with somebody, however that person could barely speak a word of english and from what i got out of the conversation i was told they mail the cards separately for "security purposes"

You would figure i would have received the card before getting the bill

I also received a bill from them for $74.75 I haven't gotten a card and if I did I would not activate it because I will not pay them for a credit card. There are banks that have no fee credit card if you are in good credit standing.

Well, I should have known better than to take this card, I suppose. I took it with the idea of rebuilding my credit.

What I've noticed is an increase in fees...the fee for paying your bill online is noe almost $8.00.

Now, I see a fee of $5.00 for my monthly annual fee payment. Perhaps I'm blind, but I don't recall seeing this before.

Then, just TRY to get them on the phone. Apparently, it can't be done. I did find their corporate number. Perhaps you'd like to try it as well. It probably won't work either but here it is:

[protected]

Good hunting!

I've had a similar experience... I applied for the card, recieved the card, which required activation within 14 days... I decided I didn't want the card, figured I'd wait it out, and got a bill 2 days later for the activiation fee... called customer svc., avoiding the activation #, and was unable to speak to a live rep... kept asking me for my card #. I gave in, since this wasn't the activation #, and since the phone prompts gave no indication that it was... well, sure enough I was rewarded with a a recorded message stating the card was activated, but I was given the option to cancel by pressing "2" - I do not know any way to speak with a live operator, I'm afraid... I'll try writing, to see if there's anyway to make this card disappear.

The Card is a complete rip off I never received the card, but I did get a bill in the mail for 94 dollars.

all you have it all wrong, credit one bank is not a scam, when you get the card or what ever, the paper that says "terms and conditions" yea your suppose to read that, obviously many of you just discard it, like if you read the terms and conditions in the first place you wouldent have a problem, As for the charges before actv the card AGAIN if you read the terms and conditions you would understand that if you dont actv your card YOU DONT HAVE TO PAY A FLIPPIN CENT! the fees are a one time only enrollment fee of eather $69 or $39 and also an anual fee of $69 that is broken down to $5,75 per month, ALSO you dont have to pay the full amnt at once, you only have to pay $20 minimun per month, and it prob sounds like i work for them but i dont.. just to clear that up! im just sick of all these complaints of credit one bank ITS NOT THERE FAULT ITS YOURS FOR NOT READING THE DAMN PAPERS! Goodbye!

Credit One Bank is incredible when it comes to scamming you. A few days ago I received a pre-approved letter with a card that looks like a real one. I completely ignored it until today when I received a bank statement from them stating my activation fees and other. Should I believe them? I did not activate a thing and they're already charging me. This' got to be a scam or a case of identity theft.

I have had the dis pleasure of dealing with this credit card company that does NOT try to work with you for anything! They said I charged a card I received in the mail back in april of last year well over 700 dollars when the credit limit was only 200 dollars! And may I remind you I did not charge more then half of the charges---I had called and reported it stolen -they said dont worry about it we will handle it-WELL GUESS WHAT THEY DIDNT HANDLE IT ! And they still are doing nothing about it! It is really starting to piss me off--- I have never received a bill for this amount but yet it is on my credit report! I am still trying find out if they even intend on doing anything about it...or if they are expecting me to pay for charges i didnt do?! And on top of it--- I had the fraud protection plan!I thought that is suppose to work if you have it and the card gets stolen and used!

I wish somone would help me figure this ### out! So it comes off my credit report!

I am so sorry that everyone here is having problems with Credit One bank. I must be one of the lucky ones because I have had the card since June 2007 and they have increased my credit limit twice already (a customer now for 7 mos). I pay my bills through my bank bill pay (my bank pays them via EFT) and I haven't had a problem at all. Perhaps its because I pay the C1 bills through my online bill pay, and I dont mail them a check.

Good luck to everyone - I hope that everything gets resolved.

Oh my god! I recently accepted my offer online yesterday! I wonder if it will happen to me. Do you guys have any suggestions when the time comes that I will pay my bills? Is it better to pay in check?...I think credit one cardholders should file a Class Lawsuit against this fraudulent Credit card company! thanks to all of your feedback about this stupid company!

The same thing happened to me. I've only had the card for a few months and everything was going fine until I tried to make an online payment a few days before the due date. I was given a confirmation number which I printed out. After the due date, I noticed that the payment was never processed and they charged me a late fee and an over the limit fee. When i called Credit One they told me that I entered my debit card number incorrectly. I told them that the number is automatically stored in their system and that I had not changed it since I opened the account which had always worked. He then put me on hold for about ten minutes and when he got back on the phone he told me that he was mistaken. It wasn't my debit number, but the security code on the back. However, there is NO where to enter that information in their system. Liars! They deliberately do not process your payment until after the due date so that they can charge you astronomical fees.

These guys are crooks!

When I finally spoke with a representative on the phone, I immediately paid the entire balance and demanded that they close my account. I want absolutely nothing to do with this credit card company. They will continue to scam and charge you fees that are not warranted.

If you have this card, do anything you can to pay it off and close it immediately.

Good luck!

I pay my bills through bill pay an online banking feature linked to my checking account. For about 6 straight months I received numerous late fees and couldn't figure out what was going on because I pay everything on time. Well I finally decided to pay off the balance on my credit card and after 18 days of nothing being posted to my account, I contacted my bank who informed me that they changed their mailing address. They changed the mailing address so that any payments being mailed to them would have to be rerouted, forwarded or returned to sender justifying a late fee! I am actually on hold right now with Credit One Bank to see what BS they are going to tell me now!

However, I did cancel my account last week.

Thank you for those that posted comments. I was interested in getting this card, so I went online to fill out my application. I put in the website address and a search engine popped up. Well, I thought I typed something wrong, so I put in the address again... Same search engine popped... I don't know alot about computers, but that just didn't seem right to me. I went to google and put in Credit One and this is what I came to. Thank you for saving me from getting p*ssed off down the line... I have very SERIOUS anger management issues, so reading your comments let me know that if I did business with these people I might one day be on the news.

Can't get on website. All it does is spin and then says timed out. I have been trying for days to check my account and payment information. I am getting frustrated with it

Can never make a payment due to site being down. Call and on hold forever. This is their way of making u forget to keep calling back so they can charge late fees.

This company opened an account in my name that I had no knowledge about, now this information is on my credit! I have sent them several letters, an identity theft report, and a police report, NOTHING has been done! why is this acceptable, as an american consumer I should not be held liable to financial damages resulting from identity theft.

Annual fees...

I am late on my credit card payment. The bank started robo calling me around the first part of feburary 2019. These calls were around 9 per day, sometimes in the late night/early morning. I ha had to change my phone number on march 1st 2019. I started savingthe calls on feb.15, I have screenshots of them attachment

they claim the account is closed and was closed almost a year ago. However they are letting the account sit and still collect late fees and interest instead of actually closing out the card. this is against the law.

I'm out of US and can't access the app and the website to make a payment.

the company is unprofessional they accuse u of fraud even though it did not happen they are profiling people do not care at all the company blocks your log in info period and will not restore it and makes excuses why they wont unlock the account log in this is the most unprofessional company I have ever seen