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Wells Fargo Customer Care Service

Wells Fargo

420 Montgomery Street
San Francisco
United States - 94104

Customer Support Phone Numbers

+1 800 869 3557(General Banking) 5 6
+1 800 956 4442(Online and Mobile Banking) 2 2
+1 800 642 4720(Lost / Stolen Credit Card) 1 0
Emergency Contacts

Wells Fargo Home Mortgage
+1 888 818 9147
+1 515 213 7700

Home Equity
+1 888 667 6059

Personal Credit Management

Wells Fargo Complaints & Reviews

Wells fargo / change order

RCTyler26 on May 20, 2017
-5/20 - A manager took a change order to the branch on Broadway here in Lubbock Tx. At 1pm( this branch closes at noon) I noticed that the banker (Laura) shorted us $600 in change. When I called the customer service they said NO ONE could help me out. The only way to get the money is to...

Wells fargo / debit card

Gregory Tausz on May 19, 2017
I truly hope that Mary Mack has an assistant somewhere monitoring these complaints and brings this to her attention because this is an example of poor customer service at Wells Fargo. I have been a customer since '93 (Corestates/Wachovia/now Wells Fargo). Have been happy w/ service until...

Wells fargo / Billed twice for my order

Na'Ziah on May 6, 2017
On april 26, 2017, transaction id itj8781uk462451h, on my paypal account, I was billed for $36.91, and april 27, 2017, bill again through my wellsfargo account for the same amount of $36.91. the order number: 572688efmt, for 1 tul 54 ivr e07a01, 2 flo rb sage m26a03, and 1 pet bag will...

Wells fargo / fraudulent activity, conspirator charges, retaliation, citizen legal damage

Sidney Snellings619 on Apr 27, 2017
I, Sidney Ray Snellings, due submit citizens public concerns due to being victimized by local authorities and bank business employment.aswell, accountholder, susie g, linkhart, of Conroe, tx.using ownaccount, writing checking account checks, then submitted illegal concerns about activitie...

Wells fargo / negative bank account

Kayla Ponder on Apr 27, 2017
My freind needed a check cashed for emergeny second party check i used the atm outside to deposit it all wemt well went in the next day to pull the cash out to give it to her no fees no nothing just the money that was still in my account which was 43 cents one day before payday i am gour...

Wells fargo / illegal overdraft fees

CSFord on Apr 26, 2017
On april 26, 2017, my normal routine before I use my debit card is to check my accounts. When I checked my account today I noticed 2 overdraft transfer fees and additional fees. And an available balance of $6.91. I made 1 transaction on yesterday that should not have caused my account to...

Wells fargo / Holding a deposit and overdraft fees

Eileen I on Apr 24, 2017
I made a deposit at 1:30 p.m. on April 21 (this is a check from my employer I deposit one every month) the next day I got an email that the funds were available this also showed on the online banking app. I tried to use my card 2 times and it was declined when I called the bank they said I...

Wells fargo / Proof of insurance

Monique Hanh on Apr 18, 2017
To Whom It May Concern, Re : loan number 008528945 with Wells Fargo, I have sent a certified letter to Wells Fargo on March 20th and they have received it a week after. In my letter I advised them that I have, at least 4 times, called ( 800-326-1334 ) and e-mailed to the commercial servicing...

Wells fargo / wift payment

Mr Fish on Apr 13, 2017
We are a small business based in the uk. We have entered into a relationship to import products from the us on an ongoing basis. Our first attempt to send a payment of 7388.16 gbp to aztec rents and sells via wells fargo, san francisco (Wfbius6wffx) has been unsuccessful. The only way to...

Wells fargo / fake account

bill Fedelem on Apr 11, 2017
Dear Sirs, I am writing to ask your assistance with a matter involving Wells Fargo. I was the victim of an internet scam involving renting a vacation Condo using Craigslist. In Late December, the people involved asked me to wire money to a Wells Fargo account located in Mount Pocono, Pa. The...

Wells fargo / Lack of security

George Foster on Apr 11, 2017
As I read about the lack of controls at Wells Fargo I want to bring up a complaint I called about a few years back. I was getting scammed by someone who opened n account at Wells Fargo Bank. I had sent them money by wire transfer to discover they were committing fraud. I immediately went...

Wells fargo / Refinancing loan

Ghussie on Apr 7, 2017
This is the third attempt to get my mortgage refinanced. Wells Fargo always has an excuse from their end first the computer system was down. Then I was to have missed the deadline, I couldn't get papers notarized because no one would touch the forms, now there is a payment with a cash paid mortgage payment made. Is this company a scam for refinancing?

Wells fargo / Overdraft charges

Jean Stewart on Apr 6, 2017
I received a Email today from Wells Fargo saying my business account is closed as of April 3, 2017. I called several locations of the bank today trying to find out problem... I stopped receiving statements in mail in January 2016. Account had small balance because we had opened up another...

Wells fargo / Branch manager

shannonleigh86 on Apr 3, 2017
The branch manager for Mt. Olive NC Wells Fargo is a rude, inconsiderate woman. She barged in one of the advisers office rushing me out, saying there were other customers waiting to be helped. After she did that I didn't even finish the business that I had come in to handle. I got up and...

Wells fargo / Loan modification department

KF4 on Apr 2, 2017
We recently received a 30 day sale notice. There wasn't any previous notification. Granted the situation should have been noticed by us. We submitted (faxed) a power of attorney to them which they disapproved. A Wells Fargo POA packet was then dispatched by regular mail on the 23rd of...

Wells fargo / Mortgage loan

tmurdoch on Mar 31, 2017
My Name Terry Murdoch. I have mortgage loan that should been paid off by now . I have recently discovered that my loan, with wells Fargo ending in 6562, has been has been extended for another 15 years without my permission or consent. This action is fraudulent and want my name removed from...

Wells fargo / The whole bank

Hatewellsfargoforlife on Mar 30, 2017
To whom it may concern and I know you really do not care what I have to say. I have been a loyal customer for years. I was with Wachovia long before Wells Fargo took over. Today I tried to use my debit card and it was declined. I called the 800 number on the back and was told it wa...

Wells fargo / Customer service

Chu Xuj on Mar 30, 2017
Ziying Wu chuanx27@gmail.com Customer Service Wells Fargo March 30, 2016 Dear Sir/Madam, I am writing today to complain of the poor service I received from your company on March 30, 2017. I was calling for customer service regarding our credit card activation for international travel@...

Wells fargo / I do not receive my 1099 R tax form, or I receive, a 2042S form which is for non-resident aliens without making repeated phone calls.

Vera Land on Mar 30, 2017
I am a US citizen, retiree, living in Portugal. I was never told by Wells Fargo that I need to submit a W9 form, but did send one several years ago, on the advice of my tax advisor. Reasons given by Wells Fargo employes on the telephone: 1. There is a new law, requiring the submission of a W9 form...

Wells fargo / Mortgage dept won't authorize endorsement of insurance checks

Nancy May Halvorson on Mar 27, 2017
March 27, 2017 Just three weeks ago we had a roof replacement completed, and submitted the paperwork to the insurance company to get the final check. One week later we closed on the sale of the house, and the loan to Wells Fargo was paid off. I just received the check from the insurance company...

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