If I get charged for a late payment due to your technical problems I'm going to be pissed. Get you crap fixed. I can't even contact anyone due to making payment for someone else and him having the card. He is currently overseas. So recommendations for making a payment and not by snail mail? I have proof of your sites being down and will gladly take the info i have including the negative ratings on this crap card, close the card out this week and cut and cancel it out and dare this company to charge extra fees like I have seen, to a lawyer. There's never an American speaking person on the line when calling and very rude and unprofessional. My 3 capital one cards have never been rude nor charged me for bogus charges, like a credit increase. Anything to make a buck, right?!