Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Banks Credit One Bank
Credit One Bank

Credit One Bank review: A complete joke

T
Author of the review
5:05 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Terrible. Where do I begin? They refused to allow me to use my middle initial until I sent them a copy of my drivers license. When you pay them they put a ten day hold on your payment to make sure the funds clear, which is absurd. They keep sending me messages that a transaction was declined when it was paid. They can offer me no explanation as to why this is happening. They have third world Cambodian customer service and the reps are neither helpful nor resourceful. You cannot understand them. They babble off a series of words that they appear to be reading from a teleprompter and you end up asking, "So what are you going to do to assist me with my issue?" and the answer to that is nothing. Another factor is this card is NOT accepted by many merchants.Just as soon as I can pay it off I am going to dump it. Also, they have a $39.00 annual fee. The card is so bad they should be paying you to use it. Run away and do not waist your time. You do not want to deal with them.

Recommendation: Find another card with better service and no annual fee, and stay away from American Express!

More
Send message
Copy link
Report
0 comments
Add a comment

More Credit One Bank reviews & complaints

Credit One Bank - fraudulent billing practices! 177
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Credit One Bank - credit card scam! 60
Credit One Bank - cannot cancel account 26
Credit One Bank - can't reach any cancellation dept! 39
Credit One Bank - can't make a payment due to website and app down 43
Credit One Bank - fraudulent credit purchases 1
Credit One Bank - won't verify payment 1
Credit One Bank - Billing
Credit One Bank - credit one credit card
Credit One Bank - A payment that was reversed that I just sent in when I got paid it wasn't reversed to me
View all Credit One Bank reviews and complaints

  1. Credit One Bank Contacts

  2. Credit One Bank phone numbers
    +1 (877) 825-3242
    Click up if you have successfully reached Credit One Bank by calling +1 (877) 825-3242 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (877) 825-3242 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (877) 825-3242 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (877) 825-3242 phone number
    Customer Service
    +1 (866) 803-1745
    Click up if you have successfully reached Credit One Bank by calling +1 (866) 803-1745 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (866) 803-1745 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (866) 803-1745 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (866) 803-1745 phone number
    Credit Protection
    +1 (888) 729-6274
    Click up if you have successfully reached Credit One Bank by calling +1 (888) 729-6274 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (888) 729-6274 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (888) 729-6274 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (888) 729-6274 phone number
    Collections
    +1 (800) 797-4299
    Click up if you have successfully reached Credit One Bank by calling +1 (800) 797-4299 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (800) 797-4299 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (800) 797-4299 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (800) 797-4299 phone number
    Website Related Inquiries
    +1 (702) 405-2042
    Click up if you have successfully reached Credit One Bank by calling +1 (702) 405-2042 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (702) 405-2042 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (702) 405-2042 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (702) 405-2042 phone number
    Customer Service
    +1 (800) 752-5493
    Click up if you have successfully reached Credit One Bank by calling +1 (800) 752-5493 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (800) 752-5493 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (800) 752-5493 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (800) 752-5493 phone number
    Request Application Information
    More phone numbers
  3. Credit One Bank emails
  4. Credit One Bank address
    P.O. Box 98873, Las Vegas, Nevada, 89193-8873, United States
  5. Credit One Bank social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 15, 2026
  7. View all Credit One Bank contacts
Credit One Bank Category
Credit One Bank is ranked 47 among 380 companies in the Banks category
#45 Comenity Comenity #46 Huntington Bank Huntington Bank #47 Credit One Bank Credit One Bank #48 KeyBank KeyBank #49 Citizens Bank Citizens Bank

Most discussed complaints

fraudulent billing practices!
4
(opinions to this review)
Credit One Bank Alternatives
Paya 10 reviews Busey Bank 8 reviews Truist Bank (formerly BB&T Bank) 983 reviews HDFC Bank 696 reviews Optum Bank 24 reviews