Whirlpool Air Conditioner / not working due to many drawback
I purchased a air conditioner 1. 5 ton window ac of whirlpool in the month of april 13
It was fine till june and in the month of july colling was not effective and the complaint was given to them and engineer came and checked and told me that filter cap is not working propertly we will set it right and was done
After a week time, again same problem came on colling effect. . This time engineer came and found that informed that there is a leakage in gas, hence unit will back to service centre and will be set it right in 2 - 3 days time and it was came back after 4 - 5 days
After a week time electrical connectivity was not passing betwene ac unit to the power point from where power is generating
After logdign the complaint, engineer told me that part to be replaced and it will take minium 10 days to replace.
Within a gap of 30 days, i faced and harassment on new unit of ac with major issue which cannot be explained
Company like whirpool that too the issue coming from the new purchase item, then what will happen to amc product of theirs.
Till now the said repair was not yet rectified and i asked for a new replacement ac with thier branch manager mr anikit bansal on [protected]. He told me that this time they will replace the part and if any complaint comes on the same ac then we will take action.
It means they are also sure that there may be a fault that can occur on the new ac whcih are brand new purchase
Request the concern official to look in to this and arrange to replace with a new ac on immediate basis since spending of 21k is not a small amount like middle calss service family like me
My contact number is [protected] and my name is swaminathan and purchase was happened in april through ace electronics, noida
Rest fo the details may be available with their data base.
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