Telkom SA SOCwifi contract

I've been without internet access for a month now they have suspended my account, reason being they say I haven't paid I sent them my bank statement (proof of payment) via email still nothing has been done! Nothing is reflecting on their systems and it's now the second month without internet access yet they taking their full money as if I'm using their services! Went into the stores a few times phoned their Billings department and no one seems to be able to rectify the problem or make sense of this matter! I am at my wits end with Telkom!! And from what I saw this past weekend I'm not the only one with this problem!!!

Dec 03, 2018

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