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Telkom SA SOC / telkom no wifi service

1 Paarl, South Africa
Contact information:

On the 17th of December 2018, my Telkom wifi stopped working. Every day since then I called and had to go through all the trouble shooting, but nothing worked. there were errors logged and then I would receive a sms saying it was resolved, but it was not. I then asked that a technician be sent out to assist and kept on phoning to ask when they would come, but no one even called to make an appointment. I am still waiting for one lady who said she would call back, but she did not. Eventually I gave up and decided to cancel my contract because it was so frustrating having to receive this bad service from Telkom. It was the worst time of the year to be without wifi.

Ch
Jan 2, 2019

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