Target / return policy is deceptive
When I tried to return a file cabinet, unopened box without receipt (misplaced it) to Target store, they made me to either get something from their Office Supply Department (at same value or higher), or take it back home. I asked if I could get a store credit so that I can get something I may need at a later time? They said no.
I was in rush as I was on the way to airport and realy had no interest of shopping then. I asked to speak to store manager, but he couldn't explain why they couldn't issue a store credit. I then grabbed something a higher value in hurry and asked the clerk at return counter that if I could return it later without any problem, he said yes.
Guess what, when I went back a few days later, same thing happend to me. I was told to either do an exchange, or take it back home. I said I had reciept and was told I could return it without any problem when I did my first exchang. No, the receipt has printed that my first return was without receipt, therefore, they treated this second item with a receipt as no receipt.
The reason I had to return my very first item was because I had to move from a house to an appartment (down sizing), I really had no place and use of it. Now Target sucked more money out of me, and I stuck with an item I don't need and no room for it.
I wanted to donate it to Salvation Army, normally you can find it in front of their store, guess what Target banned them too.
I am sure I won't shop Target anymore.
Test strike company Customer Care's Response, Oct 06, 2017
Please contact us via our tickets system:
Hilary canty's Response, Feb 25, 2018
If it is possible to get product for the price advertised I'd like to purchase item and have delivered to 1329 driftwood dr Lowell Indiana 46356. For my niece bday. Thank you Hilary canty
Gaynell Chatham's Response, Aug 22, 2018
Dissatisfied with product
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