Sears / Water Heater / poor service
Called Sears 5:00 am on 5/5/09 for service on our water heater because no hot water. Sears sent service technician out on 5/6/09.
Technician left without repairing heater because did not have the parts, which will take 4 days to receive. So we, a family of 8 including 4 children will have to bath with cold water for 4 days.
Called Sears Service center to complain, but was transfered twice, finally ending to a recorded voice message.
We purchase all our appliances from Sears.
Sears, what happened to your customer service????????
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