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Sears / washing machine

1 Philadelphia, MississippiPhiladelphia, MS, United States

My parents bought a washing machine 6/17/14. They have a 3 year warranty. They have had nothing but trouble with the machine and the repair people. They have been to the house 3 times and scheduled 3 times with "no show". My mom is 76 and has cancer and my dad is 80. They have been to the laundry mat once--when I found out they did that, I was upset. My mom does NOT need to go to a laundry mat. I have washed their clothes for them since. The lady from sears said they would reimburse their money for the laundry mat, but the point is--if they would fix the washer, they wouldn't need to be reimburse. Sears use to be a GREAT company, but I don't know what has happened, they act like they could care less about their customers. Salescheck# [protected]

Li
Jan 5, 2016

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