Sears sales service has gone down the drain. I don't know in which alternate reality it is okay to not even acknowledge a potential customer, especially when said customer has been waiting for OVER 15 minutes. While the sole salesperson who was apparently able to answer questions about microwaves was attending a bleached-only-in-her-dreams-was-she-ever-pretty-enough-to-be-a-cheerleader type who was absolutely clueless, he could have just said "I'll be with you as soon as I'm finished with this customer. Instead, I was left wondering "Will anyone notice that I've been standing here looking very interested in home appliances?"
If Sears salespeople will treat me like this when I want to make a purchase, I shudder to think how they would treat me for any other issue. Sorry - I'll go to another store that has staff who want to make a sale. Loews, Home Depot, PC Richards & Son - they should be sending thank you cards to Sears. I prefer to deal with professional people rather than the "professionals" at Sears.