Sears reviews and complaints 1
View all 2958 complaintsSears - incorrect tax rate
On 7/16/15 I made a purchase at the Sears Outlet Store on Hall Rd. I noticed that the tax rate is incorrect on the receipt. Michigan's tax rate is 6%. The tax rate listed and added to my bill was 6.950%. .950% higher than the state rate. When I questioned the error the sales clerk knew nothing about it. The store managers response was "Call corporate office, I have nothing to do with that". I feel the store manager should have said he would look into the error and have it corrected. No refund was offered. It is illegal to charge the incorrect state tax.rate.
We have received your comment. Thank you!