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McDonald's / service - hong kong

1 Hong Kong
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I ordered food from my account at 11.05 pm on the 11th of Nov. Understanding that the maximum delivery time is 1.5 - 2 hours, I patiently waited. After two hours passed I checked and the delivery time was estimated to be 1.45-2.15 . Finally when he delivered at 1.40, after 2 hrs and 10 minutes, the four of us who ordered got together and shared it, and found out that you had not included McChicken. Emails to the customer relations didn't help at all since they didn't reply. And on the 18th of November I ordered a meal with a hot chocolate from the McDonald's in Chi Fu and they have given me a hot tea. They don't even have the decency to reply and correct the mistakes. I think I've sent four emails so far. Useless people.

Nov 20, 2016

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