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McDonald's / rude customer service by manager

1 5995 Mavis Rd, Mississauga, Ontario, Canada

I visited this restaurant on 5995 Mavis Rd, , Mississauga, on, L5R 3T7 at 2:06 pm on Jan.1, 2019. I ordered a quarter pounder with cheese, a combo. My order was incorrect when I received it at which point I complained to the manager. He was of East Indian descent; he did not give me his full name. The manager was un-apologetic and spoke rudely to me and was insulting in front of other patrons. I understand that there are human errors, but customer civility is important. I am a regular patron at this location and enjoy eating McDonalds on a frequent basis; I have become disillusioned by my experience.

I hope you look into this matter and advise this individual accordingly that this type of behaviour towards customers is not acceptable.

McDonald's

Jo
Jan 1, 2019

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