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McDonald's / incompetent employees!

1 United States Review updated:

I am so fed up with going through a 10 minute question and answer period everytime I order something at McDonalds. As soon as we pull up to the drive through or walk up to the counter, they are asking us if we want something in particular. We have to stop and say "No, thank you"... and then tell them what we want. They, then, have to ask if we want something added to the items that we have ordered, by the time we get the food it is ALWAYS wrong. It has gotten so that we try to guess what they got wrong on the order.

This morning, the trip to McDonald's went something like this...

"Welcome to McDonalds, would you like to try... (something unintelligible)..."...

"NO, thank you, I'd like a sausage, egg and cheese biscuit, a hash brown and a big breakfast."

"Ok, you want a sausage and egg biscuit with cheese, a hash brown and a Deluxe big breakfast with pancakes?"

"NO, I just want the big breakfast and the sausage egg and cheese biscuit and a hash brown. And that will be all, thank you."

"Would you like a coffee or anything to drink with that?"

NO, thank you, that will be it."

We got a big breakfast, and an egg and cheese biscuit and a hash brown. NO sausage. We have yet to get an order from that particular McDonalds that is right. They always leave something off or give us something that we did not order. And we aren't always at leisure to check the bag before we drive away or can't always take it back to be corrected.

If the management would train the employees to listen instead of ask questions, they might get an order right once in awhile.

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  • Mi
      2nd of Oct, 2007
    0 Votes

    then dont go back! its not rocket science, I hate all these people who complain and still go back, wtf is wrong with you?

  • Ad
      27th of Apr, 2008
    0 Votes

    ### happens...get over it

  • Mc
      24th of Aug, 2008
    0 Votes

    Look stupid customer whats your name... If it is soooo wrong everytime you go there then why the hell do you go there... for christ sakes if i went to a movie theatre wanting to see a movie and it was wrong over and over id stop going there. if you wouldnt be such a fat ### and make your own healthy breakfast(fruit, granola, water, etc.) youd have no one to complain to but yourself...but nooooo they ALWAYS screw up your food. god ppl are so ###ed when it comes to the level of mistakes they can take.

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