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Maytag / Neptune


bad high speed bearin

Complaint Rating:  0 % with 1 votes
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Contact information:
maytag/ whirlpool
n a, North Carolina
United States
Phone: n/a
washer is only 3 and half years old high speed bearin is gone... this is on the Neptune model #mah5500bww, serial #b2216129et..have talked to the people at maytag they only wanted to give 15% on cost of bearin, but bearin is built in to a 400.00 tub..new part and labor was going to cost me as much as I paid for the washer..have noticed that there are other complaints on the Neptune ...these date back to 2005..at time of purchase was told that this was the top of the line ...yeah right...
Complaint comments Comments (1)    Updated: Complaint country United States Complaint category Washing Machines


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N  15th of Nov, 2008 by    0 Votes
Hello Neptune Owners!

You can purchase the Maytag Neptune bearings and 12002022 seal kit at www.neptunebearing.com and also you can rent the Tony Tool, too. The Tony Tool was designed specifically for changing the Neptune bearings and comes with a DVD that shows you how to disassemble Neptune, replace bearings and install the seal kit.

Don't spend $450 for a new outer tub! Just replace the bearings and seal.

In addition, you need to check to see if your machine has the defective door latch wax motor, 12002535, before your control board gets damaged. All Neptunes that have the wax motor will fail. See www.neptunewaxmotor.com for info.

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