StoneStream’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of customers are dissatisfied with their shower heads.
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StoneStream Review: Useless Product and Terrible Customer Service - Don't Waste Your Money!
This StoneStream thing is a load of garbage. I tried it out and it didn't work at all. I asked for a refund from Lisa, but she's been ignoring me for two whole weeks now. I even sent the thing back and still no response. What a ripoff! Don't waste your money on this useless product.
StoneStream Shower Head: Overpriced and Underwhelming
StoneStream is a total ripoff! I spent a whole hundred dollars on two of these black things and they're not even worth it. I'm so bummed out right now. I was really hoping for something better. I mean, I guess they work okay, but they're definitely not worth the price. I wish I could return them, but honestly, I don't even want to deal with the hassle. It's just not worth it. Save your money and don't bother with StoneStream.
Stonestream Showerhead Review: Looks Great, But Lacks Power
i got the stonestream showerhead and i was expecting it to be super strong but it's not as strong as the fake one we had before. but it still looks nice in the bathroom.
Is StoneStream Legit?
StoneStream earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Stone-stream.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Stone-stream.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Stone-stream.com you are considering visiting, which is associated with StoneStream, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several mixed reviews for StoneStream have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
However ComplaintsBoard has detected that:
- While StoneStream has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Stone-stream.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The stone-stream.com may offer a niche product or service that is only of interest to a smaller audience.
- StoneStream protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Mixed feelings about StoneStream shower head: great water feel, but rain soft setting issue
i bought the StoneStream shower head from stone-stream.com and it works pretty good. i like how it makes the water feel softer and it seems to clean my skin better. but i noticed that when i put it on the rain soft setting, it stops working after a little while. i had to replace one of them under warranty because of this issue, but now the second one i bought is having the same problem. i'm not sure if it's a design flaw or just bad luck, but it's kind of annoying. overall, i still like the StoneStream shower head, but i wish it would work better on the rain soft setting.
Disappointing Durability: StoneStream Showerhead Review
I bought the StoneStream showerhead from stone-stream.com a month ago and it was great at first. However, it's already starting to clog up and the water pressure is getting stronger, which is hurting our skin. It's like taking a shower with needles! I'm disappointed that it's not lasting longer and I'm not sure if I would recommend it to others.
Disappointing Experience with StoneStream Shower Head: Low Water Pressure and Unreliable Holder
StoneStream shower head is not worth the money. The water pressure is not as strong as they claim it to be. It only works well if you use the jet setting. When I tried to use it for a regular shower, the water was cold and barely hit my skin. It was a disappointing experience.
Another issue I faced was that the shower head holder was not sturdy enough. When I hit the stop water button, the shower head holder sprayed water all over the place. It was a mess to clean up.
To make matters worse, I never received my refund. I contacted customer service multiple times, but they never got back to me. It was a frustrating experience overall.
I would not recommend StoneStream shower head to anyone. It is not worth the money or the hassle.
Unreliable Delivery Experience with StoneStream Shower Head: A Cautionary Review
I recently purchased a shower head from StoneStream and was informed via email that due to the current pandemic situation, delivery may take longer than the usual 3 days. I was understanding of this and didn't mind waiting a bit longer for my product to arrive. However, I then received another email stating that my order had been delivered, but I never received anything. I reached out to StoneStream and asked them to provide proof of delivery, but unfortunately, they were unable to do so.
I must say, I was quite disappointed with this experience. It's frustrating to spend money on a product and not receive it, especially when the company can't provide any evidence that it was actually delivered. I hope that StoneStream can improve their delivery process in the future to avoid situations like this.
Overall, I would caution others to be careful when ordering from StoneStream. While their products may be of good quality, the delivery process seems to be unreliable. It's important to do your research and read reviews before making any purchases online to avoid getting scammed.
StoneStream Shower Head Review: Easy to Install, Improved Water Pressure, Nifty Stop Feature, Short Hose, Frustrating Price Drop
I gotta say, I had a bit of a tough time getting this StoneStream shower head installed. Had to call in a buddy to give me a hand. But once we got it up and running, I noticed a slight improvement in the water pressure. And I gotta say, that stop feature is pretty nifty.
My only real complaint is that the hose could be a bit longer. I mean, 4 feet just ain't cutting it for me.
And to top it all off, as soon as I bought this thing, the price dropped by half! Talk about frustrating. But hey, what can you do? Overall, I'm pretty happy with my purchase.
StoneStream Showerhead Review: Impressive Design and Water Flow, but Fittings Could Be Better
I gotta say, I'm pretty impressed with the StoneStream showerhead. The design is really cool and the water flow is just perfect. However, I did notice that some of the fittings weren't quite up to par. The connection to the water pipe was a bit disappointing and it was tough to get a good grip with a wrench. Plus, one of the heads leaked a little bit through the threaded faceplate when I switched to a different flow mode. I tried reaching out to customer service, but unfortunately, I never heard back from them. Overall though, I'm still pretty happy with my purchase and would recommend it to anyone looking for a unique and efficient showerhead.
Disappointing Quality and Customer Service: My Experience with StoneStream Showerhead
I recently purchased the StoneStream showerhead from their website, stone-stream.com. I was excited to try it out as I had heard great things about it from a friend. However, I was disappointed with the quality of the products that came with it. The hose that connected to the showerhead and holder felt cheap and flimsy. The mineral balls that were supposed to improve the water quality were just little hard plastic balls that didn't seem to do much.
I even bought an extra water filter, but none of them worked in my 1940s shower. When I contacted customer service before they shipped it, they assured me that if it didn't work, they would refund my money. But when I tried to return it, they made me send pictures and videos of it not working in my old shower. They then told me that I could only get 20-30% of my money back if I returned it all.
Overall, I was disappointed with my experience with StoneStream. The products felt cheap and didn't work in my old shower. The customer service was also lacking, as they didn't seem to want to refund my money even though they promised they would. I would not recommend this product to anyone looking for a high-quality showerhead.
Overview of StoneStream complaint handling
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StoneStream Contacts
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StoneStream social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 18, 2025





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