Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Maytag Extended Warranty / nightmare to deal with!

NJ, United States
Wasted the money on an extended warranty through Maytag on a GE Profile Harmony Washing Machine. Called October 31st to request service. It is now November 26th and I still do not have a working washing machine! Family of 5 and no washing machine. Scheduled 6 service calls through Maytag (GE Techs were sent out)... 4 times they did not show up and 2 times they came and did nothing! Was told by Rusty at Maytag that he would get an authorization # so we could call someone in ourselves. Five days later and still no authorization #. Spoke with Brandon who lied and promised to transfer me to a supervisor (after 12 minutes on hold while at work) but sent me into an automated message machine! On the phone now for 25 minutes waiting for Josie to find a Supervisor... LOL Did you know Maytag does not have Live Supervisors available! So DISGUSTED with how they treat customers. Never bought a warranty before, and never will again!!! BEWARE of Maytag & GE!!! They take your money but do not follow through on your warranty.

Post your comment

Maytag Logo Maytag
Customer Service
Overall Satisfaction Rating

488 Reviews
553 Benson Road
Benton Harbor
United States - 49022
+1 800 344 1274
View Full Information

Reply to