Lowes / tile

Hooper ave, Toms River, NJ, United States Review updated:

Purchased tile, grout, sealer from lowes had a professional of 28 years but it down and seal the grout lines. The bathroom floor and kitchen had the same name brand grout but from 2 different stores 1 Lakewood nj 1 toms river nj the bathroom is fine but the kitchen is not, because I'm a women they are roughing me up..big time DISCRIMINATION. Don the manager from Toms River NJ and Joe Siberry from marketing director. They are blaming on the installer, the floor is not coming up nor is the grout. So why is it the bathroom floor is fine and the kitchen is not...Lowes told me to buy there mop which I did and still there's a problem. The one guy said use acid cleaner I said if that will hurt a animal I will not use it, they said they won't guarantee it. They ALWAYS point the blame on everyone else...well explain this bathroom floor is not separate grout from 2 different store but same name...lot was different..STAY AWAY THEY BACK PEDAL

May 1, 2014
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  • 10
      14th of Sep, 2014

    What is the problem you are having with the grout? It is not very clear in the statement what you need Lowe's to fix. If I know the issue I may be able to offer you some advice.

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