CB Appliances Lowe's Complaints #1842-1861

Lowe's review: flooring / stair installation ( 1 comment)

Chas2727 of Bellevue, US

May 21, 2014 6:54 pm UTC

Resolved

I have been a regular customer of Lowes for over 15 years and live in Elkhorn Nebraska which I consider part of Omaha. Anyway, I ordered $10, 000 worth of flooring along with installation. This also included 6 stairs leading from the front door to the main floor. The main floor has been beautifully completed by Midwest Flooring. They were also scheduled to do the stairs which includes bull nose planks.

I have been waiting over 3 weeks for the bull nose pieces. The Lowes in Elkhorn has already received 2 separate special order pieces direct from the factory and they still cannot match the color correctly. This is after sending the factory a plank of the exact color. Ironically, they created all of the wood. Now since Lowes and the manufacturer can't get their act together, I was told by the Lowes inside sales manager today that they may have to install plain bull nose pieces and then have them stained, BUT there may be an additional cost to me...the customer! I am at wits end waiting for my stairs to be completed.

Next time I will NOT go to a big box store for specialty work like floors, but rather to a company that specializes in only floors and has material in hand! Sadly, you simply become a number.

Sent from my iPad

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments

Add a comment

Schoenfisch Inc.

1 comments

Schoenfisch Inc. of US

Jun 12, 2014 10:34 am UTC

We stained/painted our deck last year in September. We noticed that all the hard work we put in to making our deck look beautiful did not last the winter. All of the paint is now peeling off. Every place we used this product has been affected. It looks terrible.

Lowe's - Remote control stopped working! 140

Lowe's - Retaliation for calling corporate 152

Resolved

Lowe's - Loud enough to not use it 174

Lowe's - They will not pay service provider for approved warranty work 121

Lowe's - false advertisement and lowes is cheating people out of there money 30

Lowe's - Ariens Razor Lawnmower

Lowe's - personal check denial

Lowe's - Washing machine

Lowe's - wont help disabled people load 1

Resolved

Lowe's - Millworks not answering phone

View all Lowe's reviews and complaints

Lowe's Contacts

Lowe's phone numbers

+1 (877) 465-6937

Click up if you have successfully reached Lowe's by calling +1 (877) 465-6937 phone number 1 1 users reported that they have successfully reached Lowe's by calling +1 (877) 465-6937 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (877) 465-6937 phone number 2 2 users reported that they have UNsuccessfully reached Lowe's by calling +1 (877) 465-6937 phone number

Sales & Product Assistance

+1 (800) 444-1408

Click up if you have successfully reached Lowe's by calling +1 (800) 444-1408 phone number 8 8 users reported that they have successfully reached Lowe's by calling +1 (800) 444-1408 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (800) 444-1408 phone number 4 4 users reported that they have UNsuccessfully reached Lowe's by calling +1 (800) 444-1408 phone number

33%
Confidence score

Consumer, Commercial Business Accounts

+1 (800) 890-5932

Click up if you have successfully reached Lowe's by calling +1 (800) 890-5932 phone number 1 1 users reported that they have successfully reached Lowe's by calling +1 (800) 890-5932 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (800) 890-5932 phone number 1 1 users reported that they have UNsuccessfully reached Lowe's by calling +1 (800) 890-5932 phone number

Technical Issues

+1 (866) 232-7443

Click up if you have successfully reached Lowe's by calling +1 (866) 232-7443 phone number 1 1 users reported that they have successfully reached Lowe's by calling +1 (866) 232-7443 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (866) 232-7443 phone number 1 1 users reported that they have UNsuccessfully reached Lowe's by calling +1 (866) 232-7443 phone number

Commercial Accounts Receivable Accounts

+1 (800) 445-6937

Click up if you have successfully reached Lowe's by calling +1 (800) 445-6937 phone number 1 1 users reported that they have successfully reached Lowe's by calling +1 (800) 445-6937 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (800) 445-6937 phone number 1 1 users reported that they have UNsuccessfully reached Lowe's by calling +1 (800) 445-6937 phone number

Customer Service

More phone numbers

Lowe's emails

custcare@lowes.com

100%
Confidence score: 100%

Support

Lowe's address

1000 Lowes Boulevard, Mooresville, North Carolina, 28117, United States

Lowe's social media
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jun 18, 2026
View all Lowe's contacts