Menu
Write a review
File a complaint
Lowe's

Lowe's review: poor service. does not care about customer service

L
Author of the review
4:58 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Lowes of Monaca Has horrible customer service. From what I heard from employees, is that the store manager (Dolly Cummins) was offered a big bonus if she can drastically cut their employees hours. There is barely anyone in the store, and if I find someone, and ask for help, I always get the response of "Im busy at the moment", or "I have 3 other people that I need to wait on before you." That store is a joke. I do not know why people stil shop there. Obviously Lowe's does not care about their customers, or their employees enough to try to fix this problem. I do not recommend shopping there.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

0 comments
Add a comment
  1. Lowe's Contacts

  2. Lowe's phone numbers
    Click up if you have successfully reached Lowe's by calling +1 (877) 465-6937 phone number 1 1 users reported that they have successfully reached Lowe's by calling +1 (877) 465-6937 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (877) 465-6937 phone number 2 2 users reported that they have UNsuccessfully reached Lowe's by calling +1 (877) 465-6937 phone number
    Sales & Product Assistance
    Click up if you have successfully reached Lowe's by calling +1 (800) 444-1408 phone number 8 8 users reported that they have successfully reached Lowe's by calling +1 (800) 444-1408 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (800) 444-1408 phone number 4 4 users reported that they have UNsuccessfully reached Lowe's by calling +1 (800) 444-1408 phone number
    33%
    Confidence score
    Consumer, Commercial Business Accounts
    Click up if you have successfully reached Lowe's by calling +1 (800) 890-5932 phone number 1 1 users reported that they have successfully reached Lowe's by calling +1 (800) 890-5932 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (800) 890-5932 phone number 1 1 users reported that they have UNsuccessfully reached Lowe's by calling +1 (800) 890-5932 phone number
    Technical Issues
    Click up if you have successfully reached Lowe's by calling +1 (866) 232-7443 phone number 1 1 users reported that they have successfully reached Lowe's by calling +1 (866) 232-7443 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (866) 232-7443 phone number 1 1 users reported that they have UNsuccessfully reached Lowe's by calling +1 (866) 232-7443 phone number
    Commercial Accounts Receivable Accounts
    Click up if you have successfully reached Lowe's by calling +1 (800) 445-6937 phone number 1 1 users reported that they have successfully reached Lowe's by calling +1 (800) 445-6937 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (800) 445-6937 phone number 1 1 users reported that they have UNsuccessfully reached Lowe's by calling +1 (800) 445-6937 phone number
    Customer Service
    More phone numbers
  3. Lowe's emails
  4. Lowe's address
    1000 Lowes Boulevard, Mooresville, North Carolina, 28117, United States
  5. Lowe's social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 18, 2026
  7. View all Lowe's contacts
Lowe's Category
Lowe's is ranked 1 among 270 companies in the Appliances category