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Lowe's Home Improvement / Lowe's Home Centers / flooring installation

1 United States

Over the last 3 months we've spent $10k on home renovations which we've done ourselves. Everything has been great, until today. We scheduled flooring to be installed 3 weeks ago and they said they would be here between 8-10 this morning. As of 12:35 they still haven't showed. I had to call installer. Said he is 45 mins behind. Which is BS! I reached out to them at 10:30 and he said he'd be there at 11:30. After another call to the company, they said he is now 45 minutes behind which makes it 4-6 hours late. They've managed to ruin an otherwise pleasant experience. No communication at all!

Nov 12, 2018

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