Lowe's

I purchase a washing machine in Lowe's/ we having problem with this machine sent the first day we had it. First time Lowe's change for a new one/ second time they did the same/ third time I went to the store and told the manager of the store that I had another problem with the machine. The machine eat the clothing and broking all of them. I told Mr. Jim that I need a new machine. He said you need to call the your Lowe's warranty personal . This is situation I had 3 girls an i am 100 disable veterans. We cant wait for long time. I even call Home office=sent message to the CEO of Lowe's. That was 3 week ago. Today they decide to sent a person to work in the machine. Warning if you plan to has a appliances from Lowe's go to another store before you get one. The system or warranty suck. I even tell the manager of the store. Can you chahttp://www.complaintsboard.com/new_complaint/#nge for another one I paid the different. He said Now. Because before it change for a new one. a contractor company has to see the machine 3 time. He said other way he has to get stock with the old machine. and he will loose money. That was the answer. Now I had to wait until the machine work improperly again before I had a change to change or Lowe's replaced again.TODAY THE CONTRACTOR CAME TO THE HOUSE CHANGE ALL THE PART OF THE MACHINE. IF THE MANAGER OF THE STORE CHANGE THE MACHINE= WE NOT HAD TO GO TO ALL THIS MESS. THIS STORE ONLY WANT TO MAKE MONEY. THEY NOT HELP THE CUSTOMER..THEY WANT TO RUIN THE CUSTOMER.

Lowes reviews site will not publish negative reviews. I have written several reviews recently because I am completely remodeling an older home. The positive reviews were gleefully accepted. The 2 negative ones - a Samsung washer that won't spin to completion sometimes and a Portfolio (Lowes brand) LED track light - are simply rejected with a form letter for no reason and no recourse. I do not write reviews with invective or other unacceptable language. Lowes corporate is being fundamentally dishonest. I hope many people read this because the internet is a great way to inform oneself on consumer services and products. I have not seen this behavior from Amazon or NewEgg for instance. So beware! -> Lowes reviews are filtered to provide overall good scores, which means their review site is biased!

had swiftlock flooring put throughout whole house. in the areas where the dogs eat, drink we have mats, rugs and are very careful. the micro-beveled edges are the problems. if water is spilled from the dogs mouth etc. dropped water in the kitchen area, normal living thus the reasoning behind having laminate flooring. i have had the cheapest stuff before and have never had a single complaint. my grandaughter would kick the dog bowl (accidentally) or would leave a wet towel or bathing suit and it was never a problem. this product makes it impossible to live without constantly being the floor police. we think that it is the beveled edge, that is the only place where we have this problem. the floor swells and stays puffed up forever after.

I work at a business that is located next to a Lowe's store. During a windstorm, several of their sheds blew apart, damaging several cars, some to the point of being totalled. We have all been turned down by Lowe's insurance company, they are calling this a "catastrophic" event. I understand a tree or light pole that is anchored to the ground would not be covered, but these sheds are not anchored and have caused damage in the past. We were just hoping to have our deductibles covered but have gotten a flat no from the insurance company. No one at Lowe's will discuss this with us. I am hoping someone can contact me so we can resolve this issue. There are many bad feelings that could be easily resolved. In the meantime, we are warning everyone that they could be injured if they are near those sheds when it is windy. They are fortunate that no one was in the parking lot at the time.

Wish I'd seen these complaints BEFORE I bought these fans! The model I purchased included a domed light which easily camouflaged the cfl bulbs. We purchased 6 of these for renovations at our new house. At 4 years and 4 months, not only has all 6 fan remotes gone out, but three replacements as well! Insult to injury, 2 went out within the first 30 days and - as much as I've always loved Lowes, they wouldn't do a thing...saying I'd have to contact the manufacturer. My only option was to leave a voicemail... needless to say, I never heard back even after multiple calls. I did attempt to report this to the Better Business bureau but was told, they could do nothing if they couldn't get the company to at least respond to the "inquiry".
Now I'm forced to buy yet another remote - at this rate I could have purchased new fans for what I've spend repairing these! Someone should put these shysters out of business.

I have a Frigidaire Dehumidifier that I purchased from Lowe's in April, 2009. I purchased an added two year warranty on it through Lowe's. The unit performed wonderfully until a month and a half ago when the unit stopped dehumidifying. I called Lowe's service, who arranged for service. The service company didn't show up despite confirming the appointment. I phoned Lowe's who, after getting in touch with the repair company, said that the company had left two message indicating that the technician wouldn't be keeping the appointment. I don't know where they left the messages, because I never got them. I asked Lowe's to schedule the service again, but with a Different repair company. Lowe's did. This time, the repair person showed up on schedule. However, he indicated that there was no problem with the unit. I've been using this unit for 2 1/2 years! I would know when the unit isn't functioning properly. He indicated that I would have to turn the unit on, set if for Continuous for three days, and I would see that the unit is functioning properly. I explained to him that if the unit was functioning properly, it would reduce the humidity in the room from 50 to 45 in a matter of minutes as it always did. He insisted that it would take days to reduce the humidity by that level. He also had the audacity to tell me that he was going to tell Lowe's that the unit is functioning normally and that it was Lowe's option as to whether to pay him or charge me $102.00 for the service call! I the meantime, I've placed the unit in Continuous mode as he suggested, and my humidity meter keeps showing INCREASING humidity rather than steady or decreasing humidity. It's obvious that this unit is not dehumidifying at all. There is no water in the bucket!

I purchased this light kit and a ceiling fan from Lowes. Model # 0317149. After the man I hired to install the fan and light kit he discovered that two of the bulbs were broken. Apparently, somewhere between the factory and the store, the box was roughly handled.
I would greatly appreciate it if the company would send me two replacement bulbs.

Thank you for your help,
Ann Waters
1200 Mountain Mill Dr. (202)
Raleigh, NC 27614

i got a 3, 000 lawn mower last year from lowes. well as i was mowing my lawn last month my mower just stopped. I called the hotline like it said to. after talking to a lady for a half hour she said that all that i had to do was bring it back and they would send it in to fix it. haha if it was that simple. while in lowes for 2 hours NO JOKE 2 hours! and being called a lier by the people behind the desk! They said that i did not talk to anyone. they also said that i could not return it cause i didn't have a reseat! They do not listen cause I WAS NOT RETURNING IT! i just wanted it fixed finally some one that knew what they were talking about found my receipt online and took my mower.. now a month later they call me and say that the warranty will not cover what is wrong with my mower! F u lowes i will never do business with you ever again EVER and i will return anything that i can that i have bought form them!

orderd hickory cabinets through lowes. cabinets werent deliverd until six weeks later, the sinkbase the corner cabinets wall cabinets and top corner cabinet were all wrong sizes they were returned and next cabinets still wrong sizes unless we blocked off kitchen window. 3 months later finally have kitchen cabinets. to make long story short 10 months later and still having problems with lowes. i will never spend one more penny and would reccomend no one spend a penny there.

The attendant at this store in the key duplicating area refused to copy a car key. I have never heard this before. The attendant there named "Bob", said it was against the law to duplicate car keys. I checked with Florida law, and contacted my local legal experts. They researched this issue and determined there is no law preventing anyone from duplicating their own car keys, including transponder keys. I was very surprised that "Lowes" is refusing business. I have been shopping at this store for 3 years, and live across the street. I did not appreciate the assumption that all customers are criminals trying to steal cars.

In April 2010, my mother purchased $11, 000+ of products from Lowes and has paid $1500 in Lowes interest for a kitchen that cannot be used and two bathrooms that do not have doors and drawers. 61 weeks later, and 20 visits to her house post installation, Lowe's has done nothing but discuss the situation. Meanwhile my mother who is a senior does not even have a kitchen sink in her home. Not only is my mother out an entire kitchen, bathroom vanities, and all supplies to renovate the three rooms, but she is also paying interest on her personal credit cards for products she can't use, eating every meal out, paying hotel costs for guests, and having to get various family members and professionals to spend their time trying to get Lowe's to respond and take action. They promise things, but nothing has been put in writing to address these problems.

I purchased a Harbor Breeze fan a few months ago, less than a year. The light fixture will come on sometimes and other times it won't. When it comes on it stays for a while and then cuts off. I felt one of the compointments and it felt really hot. What is the problem with the fan and light? Can I fix it?

Thank you,

Virginia Smith
[protected] home
[protected] cell

Good morning, I do not think this will do any good, but I will give it a shot! Yesterday july 27th I went to lowes in meridian ms. I pulled myself and 2 employees off the job to go and get much needed tools for our profession. Spent about and hour gathering items and looking at possible thing we wanted to do later like build a tool room with stainless steel cabinets. After picking out about $2000.00 worth of tools we proceeded to the check out counter. I told the lady before she started that this will be a tax exempt transaction since I have a government credit card.

They are not sincere with their business. There is no career advancement there. They will only advance you only when they feel like it. You can apply for all the positions too your hearts content, but they will not give it to. Even when you have the qualification to the do so. I have been with lowe's for 8 years. Really! They do not care about their employee's at all. They pay them the lowest amount possible. Decrease my hours! I might loose my house. They do not care!
They give you fake "thank you's", there is not sincerity in it at all.
Lowe's is a piece of ### for a corporation. I hate working there, but I do not have a choice. I am screwed by the world! This is america! Bull ###! May be it would be better if I died.

I purchased a complete kitchen of Whirlpool and Samsung products from Lowe's 13 months ago. 50% of the items have failed and broken already. The Whirlpool range was still in warranty, but the Samsung microwave was not. These were not the cheap ones, they were the items that Lowe's recommended for me. The quality of the products that they offer is extremely poor, and anyone purchasing there should be aware that they would be better off buying a cheap Chinese knock-off at a flea market. I personally will not shop at Lowes again, and I would not recommend that anyone else support this company that offers low quality at high prices.