CB Fast Food Chains KFC Complaints #3362-3381

KFC review: poor quality of food ( 2 comments)

Peter E. Payne of US

Apr 23, 2009 10:52 pm UTC

Resolved

I purchased 2 orders of Fish and Chips. Take Out
The fish was so over cooked that it was almost in edible. The batter was so hard that you needed a knife and fork to even attempt to cut it. I must say, as an English man, it was easily the worst example I have ever tasted (or tried to bite through). I have eaten fish and chips around the world on my international business travels. I appreciate I will not get fish and chips like I am used to in the UK, but how anyone could ruin a piece of fish as I had tonight I cannot imagine. Whether the fish had been cooked and recooked again from earlier in the day I do not know but that is what it seemed like it was so hard. Someone from KFC/LJS needs to do a quality control check on this restaurant for their business reputation.
Please feel free to contact me for any further information at [protected]. Thank you Peter E. Payne

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

2 comments

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Dr. Strange

Dallas, US

3 comments

Dr. Strange of Dallas, US

Apr 24, 2009 12:31 am UTC

Huh, I can't believe that a fast food restaurant would have poor quality seafood. Next you're gonna tell me that the Filet Mignot at McDonald's is subpar.

hungrymama

Englewood, US

1 comments

hungrymama of Englewood, US

Apr 30, 2009 11:11 pm UTC

Poor customer service, slow slow slow, food quality not good at the Southlands location.

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